Since the listings update, I am unable to get the Basic Rules to download. It gets to about 70% and then the download just stops. It seems like the download in the background crashes, since the Android download notification disappears. I've tried uninstalling the app and re-installing it, then re-downloading, but no luck. All the other sources I've tried (PHB, DMG, MM, Volos, Mord) all complete just fine. It's just the very large Basic Rules file that won't work.
Since the listings update, I am unable to get the Basic Rules to download. It gets to about 70% and then the download just stops. It seems like the download in the background crashes, since the Android download notification disappears. I've tried uninstalling the app and re-installing it, then re-downloading, but no luck. All the other sources I've tried (PHB, DMG, MM, Volos, Mord) all complete just fine. It's just the very large Basic Rules file that won't work.
I'm on a Moto G4 running Android 7.1.1
AD
Can you ensure you have enough space on the device or SD Card? It should prompt you if there wasn't enough space but I just want to rule that possibility out.
Since the listings update, I am unable to get the Basic Rules to download. It gets to about 70% and then the download just stops. It seems like the download in the background crashes, since the Android download notification disappears. I've tried uninstalling the app and re-installing it, then re-downloading, but no luck. All the other sources I've tried (PHB, DMG, MM, Volos, Mord) all complete just fine. It's just the very large Basic Rules file that won't work.
I'm on a Moto G4 running Android 7.1.1
AD
Can you ensure you have enough space on the device or SD Card? It should prompt you if there wasn't enough space but I just want to rule that possibility out.
The download is listed as being 357MB. I have nearly 1.5GB available. So there should be plenty of space.
There are now updates available for all the books that weren't updated yesterday. Sadly I don't have time to do the updates right now, but I will check them out later today.
Thank you all for getting this taken care of so quickly.
I am having the worst time with the app. I am using a Galaxy S9+ and have set it to save to SD. I can't even go to see which content I have downloaded without it crashing. I cleared the cache/storage and uninstalled. I reinstalled to find it more unusable than before. I can't see any compendium content that isn't basic rules or PHB. I own all the source material. I am having so many issues that I don't know where to start.
The search functions are still prompting me to update some of my books, even though updates are not available for those books.
The search function is working for books that have been updated. The app has only given me the option to update about 1/3 of the books so far.
The player's handbook is one of the books that still needs to be updated. Please push through the updates for all the books that need to be updated.
All of the sources should now have an update available. Pulling to refresh on the compendium view will get the latest.
‘Tomb of Annihilation’ is still showing as no update available on iOS 12.0. I’ve tried multiple refreshes, restored local manifest, uninstalled and reinstalled, but still no update and can’t access ToA content. No problem with updating the rest of my library though.
Also can’t access any content that is found in Basic Rules despite having source books like Player’s Handbook and Monster Manual installed, keeps requiring Basic Rules installation. As KyleM noted seems redundant as don’t have or want Basic Rules installed as have the rest of the library installed.
Apart from that, great work! Love having this stuff available offline now, will make DMing even more streamlined for me.
1) I get an error message when trying to access compendium content of Wayfinders Guide
- I also have tried refreshing for an update but there is none
2) I own individual races and feats from sources but haven’t bought the whole book but the app says I don’t have access to them when searching for them (prompting me to buy the whole book)
I have still not successfully re-downloaded the Basic Rules. I did make it to 73%! But it inevitably just stops downloading, and I have to start over. There is no error message, no warning. It just stops downloading as if I never started it.
Regardless whether I eventually succeed (by trying over and over again), the download process is definitely too unstable (at least for me). I've successfully downloaded the other books, but, especially with the larger files, I often had to try more than once. I've now moved everything over to a largely empty SD card just to make sure that it isn't a space issue. No luck.
So looking at the data under "my account" > "my content" still shows "takes from the yawning portal" at 0mb. This is similar to before the hotfix. Is this supposed to be this way?
Edit: this is after the reinstall of the app and data.
Seems that the Races/classes/backgrounds/feats/Equipment all work ok, pulling data from all sources. When you go into one of those, it shows "All xxxxx" as the heading, where xxxxx is one of topics you are looking up.
Spells/Magic Items/Monsters are only showing data from the basic rules, and not the other sources. When you go into one of those, it doesn't show "All xxxxx", instead shows "Top Viewed"
This was on iOS with all sources updated and installed.
I am trying to open the Wayfinders guide in the app on android and it just keeps giving me an error message
"There was an error loading the compendium source. The error had been logged. Please contact support if the problem persists."
Help please
Since the listings update, I am unable to get the Basic Rules to download. It gets to about 70% and then the download just stops. It seems like the download in the background crashes, since the Android download notification disappears. I've tried uninstalling the app and re-installing it, then re-downloading, but no luck. All the other sources I've tried (PHB, DMG, MM, Volos, Mord) all complete just fine. It's just the very large Basic Rules file that won't work.
I'm on a Moto G4 running Android 7.1.1
AD
Can you ensure you have enough space on the device or SD Card? It should prompt you if there wasn't enough space but I just want to rule that possibility out.
We are aware that Wayfinder's Guide to Eberron is experiencing an issue with the new update and we will be releasing a hotfix today to address it.
The search functions are still prompting me to update some of my books, even though updates are not available for those books.
The search function is working for books that have been updated. The app has only given me the option to update about 1/3 of the books so far.
The player's handbook is one of the books that still needs to be updated. Please push through the updates for all the books that need to be updated.
All of the sources should now have an update available. Pulling to refresh on the compendium view will get the latest.
Lee Smithson
Mobile Software Engineer @ CURSE
The download is listed as being 357MB. I have nearly 1.5GB available. So there should be plenty of space.
AD
There are now updates available for all the books that weren't updated yesterday. Sadly I don't have time to do the updates right now, but I will check them out later today.
Thank you all for getting this taken care of so quickly.
This is happening to most of us as well. Everything that links to the PHB says it needs to be updated.
Update has just been deployed to fix this issue (among others). Keep an eye out for 1.1.0.8 :)
Thank you so much to everyone working hard on resolving issues as fast as possible
You guys rock, thanks!
I am having the worst time with the app. I am using a Galaxy S9+ and have set it to save to SD. I can't even go to see which content I have downloaded without it crashing. I cleared the cache/storage and uninstalled. I reinstalled to find it more unusable than before. I can't see any compendium content that isn't basic rules or PHB. I own all the source material. I am having so many issues that I don't know where to start.
Monster Manual monster lists links (E. G. Bearded Devil) direct to Basic Rules requiring a download of that book too. Seems redundant
Attack: [roll]1d20+[AMOD][/ roll]
Damage: [roll]if([roll:-1:fumble],=1,0,if([roll:-1],<[TARGET],0,if([roll:-1:critical],=1,2{[DAMAGE]}.expand(),[DAMAGE])+[DMOD]))[/ roll]
‘Tomb of Annihilation’ is still showing as no update available on iOS 12.0. I’ve tried multiple refreshes, restored local manifest, uninstalled and reinstalled, but still no update and can’t access ToA content. No problem with updating the rest of my library though.
Also can’t access any content that is found in Basic Rules despite having source books like Player’s Handbook and Monster Manual installed, keeps requiring Basic Rules installation. As KyleM noted seems redundant as don’t have or want Basic Rules installed as have the rest of the library installed.
Apart from that, great work! Love having this stuff available offline now, will make DMing even more streamlined for me.
Two Issues:
1) I get an error message when trying to access compendium content of Wayfinders Guide
- I also have tried refreshing for an update but there is none
2) I own individual races and feats from sources but haven’t bought the whole book but the app says I don’t have access to them when searching for them (prompting me to buy the whole book)
cheers for all your hard work :)
I have still not successfully re-downloaded the Basic Rules. I did make it to 73%! But it inevitably just stops downloading, and I have to start over. There is no error message, no warning. It just stops downloading as if I never started it.
Regardless whether I eventually succeed (by trying over and over again), the download process is definitely too unstable (at least for me). I've successfully downloaded the other books, but, especially with the larger files, I often had to try more than once. I've now moved everything over to a largely empty SD card just to make sure that it isn't a space issue. No luck.
I'm on a Moto G4 running Android 7.1.1
Cheers,
AD
So looking at the data under "my account" > "my content" still shows "takes from the yawning portal" at 0mb. This is similar to before the hotfix. Is this supposed to be this way?
Edit: this is after the reinstall of the app and data.
I've tried starting the app yesterday after the update and it wouldn't even start.
Check out all my important links here.
May we live in Less Interesting Times
Seems that the Races/classes/backgrounds/feats/Equipment all work ok, pulling data from all sources. When you go into one of those, it shows "All xxxxx" as the heading, where xxxxx is one of topics you are looking up.
Spells/Magic Items/Monsters are only showing data from the basic rules, and not the other sources. When you go into one of those, it doesn't show "All xxxxx", instead shows "Top Viewed"
This was on iOS with all sources updated and installed.
Ok. Got it working.
It keeps asking me to download Basic Rules to view listings even though I have everything else.
Also, parts of XGtE seemed to have disappeared.
And will we be able to see the Homebrew collection there?
Check out all my important links here.
May we live in Less Interesting Times