Whenever I open the app it gets stuck at the "updating source catalog." Very rarely I will manage to get through, but when I do it will show two or three errors, regarding failures to load things properly. Any time I try to open a specific compendium item, whether it's a magic item, spell, or particular part of a sourcebook, the entire screen is white with the title banner being the only part that loads. I have deleted and redownloaded the app multiple times (requiring redownloading the entire compendium I have access to each time) but the problem persists. I can try to take screenshots for proof or something but it's been doing this for weeks and it's become very frustrating, I don't know how to fix it. I can provide my email if needed as the issue is probably not super relevant to many people.
Hello Bdawg2423! I am sorry to hear about this issue you have been facing with the D&D Beyond app. I would recommend opening a ticket with support, who may be able to better assist you with your issue as described. Thank you very much for reaching out!
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Whenever I open the app it gets stuck at the "updating source catalog." Very rarely I will manage to get through, but when I do it will show two or three errors, regarding failures to load things properly. Any time I try to open a specific compendium item, whether it's a magic item, spell, or particular part of a sourcebook, the entire screen is white with the title banner being the only part that loads. I have deleted and redownloaded the app multiple times (requiring redownloading the entire compendium I have access to each time) but the problem persists. I can try to take screenshots for proof or something but it's been doing this for weeks and it's become very frustrating, I don't know how to fix it. I can provide my email if needed as the issue is probably not super relevant to many people.
What device? What operating system?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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Google Pixel 3 XL, using Android 10
My replies aren't showing up for me currently for some reason...
Hey! Looks like that worked.
I'm using Google Pixel 3 XL, Android 10
Hello Bdawg2423! I am sorry to hear about this issue you have been facing with the D&D Beyond app. I would recommend opening a ticket with support, who may be able to better assist you with your issue as described. Thank you very much for reaching out!