I've been having this problem for about a week now. Every time I try to access or create a character on the website, I am timed out by an error and can't access the webpage. Works perfectly fine on the mobile app, I would just like to be able to access my characters on my laptop.
I have ad blockers and browser extensions, but I turned them off after this started, and they hadn't been a problem beforehand. The only thing I can think of is that my MacBook updated recently, and maybe the new update is interfering with the website.
I've been having this problem for about a week now. Every time I try to access or create a character on the website, I am timed out by an error and can't access the webpage. Works perfectly fine on the mobile app, I would just like to be able to access my characters on my laptop.
Are you running any ad/popup blockers, browser extensions, or a VPN? One of those things might be interfering with DDB.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I have ad blockers and browser extensions, but I turned them off after this started, and they hadn't been a problem beforehand. The only thing I can think of is that my MacBook updated recently, and maybe the new update is interfering with the website.
Ahh, yeah, that’d do it.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
How do I fix that? Do I have to go back a version of Safari or MacOS? Or do I have to wait until Dndbeyond is updated?
🤷♂️ I guess you just gotta wait until Beyond updates.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Well, that sucks.
You could try submitting a support ticket: (https://dndbeyond-support.wizards.com/hc/en-us/articles/7747201867540).
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Oh, thank you!