Hey guys I'm having trouble viewing some of my PC's characters in the campaigns I'm DM of on my browser (Chrome). I can view/edit one character, but not the others. This is the second campaign I'm running and I didn't have this problem with the first campaign (which started earlier this year, 2023). I can view/edit their characters on the D&D Beyond app, but I prefer viewing them on my computer as its quicker to view multiple characters, my campaign notes, maps, etc. I've made sure that my PC's characters are public through the app and I've deleted/cleared cache and cookies and logged back in on my computer multiple times, but I'm having no luck.
Any suggestions?
If it's not fixable, then I can just get their sheets through the app, but I would it prefer to view the characters on my computer.
Then that's the problem. They need to request a "Display Name Change" on this thread and change their user name to something without any non-alphanumeric characters. ( _ is probably o.k., but anything else that is not a number or an unaccented letter will mess thins up.)
I had one of my players change their name and it worked!
In the other campaign I run, one of the player's username has "_" in it but I was still able to see their character's sheet so that non-alpha is acceptable.
Thanks for your help guys!
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Hey guys I'm having trouble viewing some of my PC's characters in the campaigns I'm DM of on my browser (Chrome). I can view/edit one character, but not the others. This is the second campaign I'm running and I didn't have this problem with the first campaign (which started earlier this year, 2023). I can view/edit their characters on the D&D Beyond app, but I prefer viewing them on my computer as its quicker to view multiple characters, my campaign notes, maps, etc. I've made sure that my PC's characters are public through the app and I've deleted/cleared cache and cookies and logged back in on my computer multiple times, but I'm having no luck.
Any suggestions?
If it's not fixable, then I can just get their sheets through the app, but I would it prefer to view the characters on my computer.
Please post a link to the character sheet so someone can look into this for you.
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Here is the link to the campaign: https://www.dndbeyond.com/campaigns/3926390
I can't link the character sheet as it always redirect me to the campaign page.
Do the user names or character names of any of the players/characters you can't see include . or another non-alpha numeric character?
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Yes they both include "." in their usernames.
That’s the problem, they need to put in for name changes: (https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/65846-display-name-change-request-thread-v2). Their new names must not include any non-alphanumeric characters.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Then that's the problem. They need to request a "Display Name Change" on this thread and change their user name to something without any non-alphanumeric characters. ( _ is probably o.k., but anything else that is not a number or an unaccented letter will mess thins up.)
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I had one of my players change their name and it worked!
In the other campaign I run, one of the player's username has "_" in it but I was still able to see their character's sheet so that non-alpha is acceptable.
Thanks for your help guys!