I'm trying to purchase the Players Handbook on DND Beyond but it says "You already own this item". I cannot download the book because it shows it has a purchase value. I may have purchased the book a number if years ago which is why it might be giving the error message but then why can't I download it? Anyone know why this is happening please?
Only a DM since 1980 (3000+ Sessions) / PhD, MS, MA / Mixed, Bi, Trans, Woman / No longer welcome in the US, apparently
Wyrlde: Adventures in the Seven Cities .-=] Lore Book | Patreon | Wyrlde YT [=-. An original Setting for 5e, a whole solar system of adventure. Ongoing updates, exclusies, more. Not Talking About It / Dubbed The Oracle in the Cult of Mythology Nerds
I'm trying to purchase the Players Handbook on DND Beyond but it says "You already own this item". I cannot download the book because it shows it has a purchase value. I may have purchased the book a number if years ago which is why it might be giving the error message but then why can't I download it? Anyone know why this is happening please?
I am facing this exactly same issue with my purchase of Mordenkainen presents: Monsters of the Multiverse. I checked the tabs Licensing and Marketplace in Account management but no mention of the order is visible in the order history and Licensing it says that all my entitlements are synced. Money was deducted from my account and I have an email confirmation of the purchase. Can someone please help me solve this?
I'm trying to purchase the Players Handbook on DND Beyond but it says "You already own this item". I cannot download the book because it shows it has a purchase value. I may have purchased the book a number if years ago which is why it might be giving the error message but then why can't I download it? Anyone know why this is happening please?
Go to your profile and sync your entitlements.
Only a DM since 1980 (3000+ Sessions) / PhD, MS, MA / Mixed, Bi, Trans, Woman / No longer welcome in the US, apparently
Wyrlde: Adventures in the Seven Cities
.-=] Lore Book | Patreon | Wyrlde YT [=-.
An original Setting for 5e, a whole solar system of adventure. Ongoing updates, exclusies, more.
Not Talking About It / Dubbed The Oracle in the Cult of Mythology Nerds
https://www.dndbeyond.com/account/marketplace
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I am facing this exactly same issue with my purchase of Mordenkainen presents: Monsters of the Multiverse. I checked the tabs Licensing and Marketplace in Account management but no mention of the order is visible in the order history and Licensing it says that all my entitlements are synced. Money was deducted from my account and I have an email confirmation of the purchase. Can someone please help me solve this?