When attempting to purchase items from the store, I received an error: GATEWAY REJECTED. Looking online, I learned I may be able to fix this by removing mobile devices and restarting the app. However, there is currently no button displayed to actually remove said devices. How do I do this…you know…SO THAT I CAN PURCHASE YOUR PRODUCTS - PAY YOU MONEY.
On website hover over your profile name at the top-right and select Account. From here you can see all linked accounts and be able to unlink them.
Then you can go to the Mobile Devices tab. You will see a list of mobile devices signed in to D&D Beyond, presumably through the app. You can delete these.
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Click ✨ HERE ✨ For My Youtube Videos featuring Guides, Tips & Tricks for using D&D Beyond. Need help with Homebrew? Check out ✨ thisFAQ/Guide thread ✨ by IamSposta.
Thank you for the reply. I deleted the app from my mobile device. After accessing Mobile Devices from Account, the mobile device still shows on the list.
Thank you for the reply. I might be completely missing something, but when I view Mobile Devices, the only seemingly available options are sorting filters. There doesn't seem to be any tab to delete them from that page.
When attempting to purchase items from the store, I received an error: GATEWAY REJECTED. Looking online, I learned I may be able to fix this by removing mobile devices and restarting the app. However, there is currently no button displayed to actually remove said devices. How do I do this…you know…SO THAT I CAN PURCHASE YOUR PRODUCTS - PAY YOU MONEY.
Click ✨ HERE ✨ For My Youtube Videos featuring Guides, Tips & Tricks for using D&D Beyond.
Need help with Homebrew? Check out ✨ this FAQ/Guide thread ✨ by IamSposta.
Well, the common sense answer is to pick up the device you wish to no longer have the app, and remove the app from that device.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Thank you for the reply. I deleted the app from my mobile device. After accessing Mobile Devices from Account, the mobile device still shows on the list.
Thank you for the reply. I might be completely missing something, but when I view Mobile Devices, the only seemingly available options are sorting filters. There doesn't seem to be any tab to delete them from that page.
Contact customer support using the “contact us” link at he bottom of the page.👇
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Mine shows the same. I can see a list of all the devices but cannot remove any of them from my account.