Marketplace Sign In Problems

How do you know if your shadow banned? I don’t have any chargebacks or anything. I sent detailed information to Supoort. One back and forth so far just giving them details… waiting for a solution.

I'm not sure, that's the only info I can find on someone with this issue that had it solved. I sent them the same information and had  a back and forth with support before. I'm hoping to have a solution before the pre-order for VtM is over sense I want the bonuses.

Another user I replied to have said shadow bans aren't something they do so that might be wrong. Here's the link to the only information I could find  on this. https://www.reddit.com/r/dndbeyond/s/BVz6bKaxrH

I want to buy those tooo i keep up on all the books. Now I have two in marketplace I can’t get.  Wondering if I can gift them to mysel

Any non pre-order books I've been buying though the mobile app

Nothing has worked so far. I am having the same problem.

The mobile app won’t work either because it opens a web page inside to the marketplace, which won’t sign in 

it’s super frustrating… 

Odd for me I can just purchase them through the app do you perhaps use an IPhone?

I have an android but i did try to buy from the phone and the app and it would not sign in when it switched to the marketplace.

You should be able to just click on the books you don't have and go through google to buy it