I purchased both the hardcopy and the digital version of the Players Handbook. I have the book, but I do not have access to the digital copy. How do I get access?
If you bought if from WotC's site because you're not in the US, there should be a code sent by email and you should check your spam, and contact support (who are very slow) if you can't find it.
I purchased both the hardcopy and the digital version of the Players Handbook. I have the book, but I do not have access to the digital copy. How do I get access?
I have contacted Support last week, and so far, it's just crickets...
Two things:
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
Log out and then back in
Check entitlements and make sure they are in sync
https://www.dndbeyond.com/account/licenses
Try opening the 2024 PHB directly
https://www.dndbeyond.com/sources/dnd/phb-2024
If you bought if from WotC's site because you're not in the US, there should be a code sent by email and you should check your spam, and contact support (who are very slow) if you can't find it.
I followed your instructions, and I am in the US. I still cannot access the digital version.
In Canada, can't purchase any digital content.
Same here. goin on a MONTH I haven't heard from support.
As I wrote in my previous post, that’s pretty standard for them:
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting