I've been using DND Beyond a long time and this has never happened before. Most of my characters are greyed-out/no longer accessible. There is a banner at the top of the page saying "You have too many characters. Click the Unlock link for each character (up to six) for the ones you'd like to keep. Then click the "Finish Unlocking" button." That should not be, I have an account with unlimited numbers of characters.
There seems to be a handful of people who needed to resync their marketplace purchases to get access to the new dice set given to subscribers. Something could have happened that also messed with your sub. Go to your account and find the marketplace tab and first check to make sure you still have an active sub, but also see if there is an option to re-sync your marketplace purchases. This link should take you straight to that page since it doesn't have any unique identifiers in the url. At the very top you'll see account entitlements. Mine says everything is in sync and all should be well, but to contact customer support if I'm having problems. If yours reads the same, I would contact customer support.
I've been using DND Beyond a long time and this has never happened before. Most of my characters are greyed-out/no longer accessible. There is a banner at the top of the page saying "You have too many characters. Click the Unlock link for each character (up to six) for the ones you'd like to keep. Then click the "Finish Unlocking" button." That should not be, I have an account with unlimited numbers of characters.
I've been using DND Beyond a long time and this has never happened before. Most of my characters are greyed-out/no longer accessible. There is a banner at the top of the page saying "You have too many characters. Click the Unlock link for each character (up to six) for the ones you'd like to keep. Then click the "Finish Unlocking" button." That should not be, I have an account with unlimited numbers of characters.
Did something recently break?
Did your subscription just expire?
I feel that it is that problem.
Rollback Post to RevisionRollBack
REMEMBER: Wizards Of The Coast does not own DDB, they are two different companies. When you buy a physical book, WotC receives the money you bought it for, not DDB and vice versa. If you want a digital key to get an online book for free because you have the hardcopy book then DDB makes no money because you don't buy off DDB you buy off WotC, so please stop making threads about this issue. DDB needs money to continue helping people and servers aren't cheap.
REMEMBER: Wizards Of The Coast does not own DDB, they are two different companies. When you buy a physical book, WotC receives the money you bought it for, not DDB and vice versa. If you want a digital key to get an online book for free because you have the hardcopy book then DDB makes no money because you don't buy off DDB you buy off WotC, so please stop making threads about this issue. DDB needs money to continue helping people and servers aren't cheap.
I've been using DND Beyond a long time and this has never happened before. Most of my characters are greyed-out/no longer accessible. There is a banner at the top of the page saying "You have too many characters. Click the Unlock link for each character (up to six) for the ones you'd like to keep. Then click the "Finish Unlocking" button." That should not be, I have an account with unlimited numbers of characters.
Did something recently break?
There seems to be a handful of people who needed to resync their marketplace purchases to get access to the new dice set given to subscribers. Something could have happened that also messed with your sub. Go to your account and find the marketplace tab and first check to make sure you still have an active sub, but also see if there is an option to re-sync your marketplace purchases. This link should take you straight to that page since it doesn't have any unique identifiers in the url. At the very top you'll see account entitlements. Mine says everything is in sync and all should be well, but to contact customer support if I'm having problems. If yours reads the same, I would contact customer support.
Did your subscription just expire?
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I feel that it is that problem.
REMEMBER: Wizards Of The Coast does not own DDB, they are two different companies. When you buy a physical book, WotC receives the money you bought it for, not DDB and vice versa. If you want a digital key to get an online book for free because you have the hardcopy book then DDB makes no money because you don't buy off DDB you buy off WotC, so please stop making threads about this issue. DDB needs money to continue helping people and servers aren't cheap.
D'oh... yeah, first time so I didn't know what the effect of that is ...
The thread is now Resolved
REMEMBER: Wizards Of The Coast does not own DDB, they are two different companies. When you buy a physical book, WotC receives the money you bought it for, not DDB and vice versa. If you want a digital key to get an online book for free because you have the hardcopy book then DDB makes no money because you don't buy off DDB you buy off WotC, so please stop making threads about this issue. DDB needs money to continue helping people and servers aren't cheap.
That’s because we figured it out for the Mods. Aren’t we clever? 😉
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting