Okay, this issue was reported back in 2017 by someone, found it by a google search on 'avs-gateway rejected', link to it is below. But to cut it down it has to do with your billing address not matching. I would advise looking at how your address is within your payment system this can cause problems if you just moved and the likes and havent updated all things, if you are in the US check to see that you just have your 5 digit zip code and no 4 digit routing after it.
Yep, I double check some things and add to correct my name, was missing my middle initial I use for billing and I changed the zip code. I did pay with PayPal, but that wasn't work before with the address as it was.
Because billing issues can stem from several different things, and often require confirming or double checking personal information, I'd recommend anyone having issues with purchases contact our Customer Service: https://dndbeyond.link/SubmitTicket
Sorry you are having those issues, hopefully our Customer Service can resolve that quickly for you!
Good Day All, anyone facing problems purchasing from DNDbeyond? My purchase goes to error after i have entered my credit card details.
Any assist?
Are you running any ad/popup blockers, browser extensions, or a VPN that may be interfering with DDB?
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I'm having the same problem and I know I turned off the pop-up blockers. I get this code:
ERROR:Gateway Rejected: avs-GATEWAY_REJECTED
Tried to pay with card, paypal, and on both phone and computer. Don't know what else to try.
I experienced this too just now trying to preorder Tasha's.
Okay, this issue was reported back in 2017 by someone, found it by a google search on 'avs-gateway rejected', link to it is below. But to cut it down it has to do with your billing address not matching. I would advise looking at how your address is within your payment system this can cause problems if you just moved and the likes and havent updated all things, if you are in the US check to see that you just have your 5 digit zip code and no 4 digit routing after it.
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/6430-error-gateway-rejected-avs-gateway_rejected
Yep, I double check some things and add to correct my name, was missing my middle initial I use for billing and I changed the zip code. I did pay with PayPal, but that wasn't work before with the address as it was.
-
View User Profile
-
View Posts
-
Send Message
InsiderBecause billing issues can stem from several different things, and often require confirming or double checking personal information, I'd recommend anyone having issues with purchases contact our Customer Service: https://dndbeyond.link/SubmitTicket
Sorry you are having those issues, hopefully our Customer Service can resolve that quickly for you!
Find me on Twitter: @OboeLauren