I'm tying to sign up for D&D Beyond, and whenever I try to make a purchase this error message comes up.
Doing a little Google search, I see that it's an issue related to Billing Address . . . but, I checked with my bank and it is correct, and additionally my card works online at other places.
Anyone else have issues with ERROR:Gateway Rejected: avs-gateway_rejected ?
FYI if you get this message it means the billing address is wrong or your current address is incorrect. For example you have moved recently. You need to put the same billing address info as what you registered the card under. IE if your card is in zip 84602 but your current address is 84601. The billing address must match what you put when you acquired your credit card. Also your current address must be correct as well.
Just to reiterate your billing info must match what your bank has for your card info. Your current address should be an existing address.
For me, LastPass was filling out my zip code with the 5+4 format which apparently was the problem. Changed to plain 5 digits and my purchase went through.
I think dndbeyond's web programmers might need to step up their data validation game.
im having the same issue with my attempt to get a sub - but my issue is with "cvv-gateway".......i am based in Istanbul, would that make a difference? My card is usable for online purchases etc
its a real shame as I would happily give them my money if I could!
im having the same issue with my attempt to get a sub - but my issue is with "cvv-gateway".......i am based in Istanbul, would that make a difference? My card is usable for online purchases etc
its a real shame as I would happily give them my money if I could!
Yah this happened to me to I even went onto my bank's app to confirm my billing address was correct and it still gives me this error every single time I feel like this is the bane of anyone who lives in an apartment and doesnt know if their bank changes their address to "Apartment 1" or "Apt 1" or "Unit 1" like idk i put in all the correct information on my banks app and it still didn't let me.
dndbeyond it gives me this error but ive tried multiple times on fixing the billing address and everything and it keeps giving me this gosh darn error code what am i doing wrong. my cards not expired, im putting in the write card numbers but it keeps giving me this code
For what it's worth, I was having this issue too. I thought everything was right, but, my bank (in the USA) had the zip listed as the ZIP+4. When I put that in, it worked.
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Evening all,
I'm tying to sign up for D&D Beyond, and whenever I try to make a purchase this error message comes up.
Doing a little Google search, I see that it's an issue related to Billing Address . . . but, I checked with my bank and it is correct, and additionally my card works online at other places.
Anyone else have issues with ERROR:Gateway Rejected: avs-gateway_rejected ?
It might be your state. Try CA instead of California, for example.
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I don't know what else it could be... please contact the support team, who will be able to assist you further.
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Had the same issue and discovered I had a typo in my billing address. Zip code did not match the city listed and caused the
ERROR:Gateway Rejected: avs-gateway_rejected
After double checking my zip code and city correctly matched I was able to purchase.
Hmm, just purchased another item to double check what worked for me.
name and address, address matches what my bank has.
zip code
2 letter format for state, so "CA" for you
no spaces in credit card number
mm/yyyy format but skipped the "/" (mmyyyy)
I don't know if you must enter in the above formula, but it has worked for me twice ;)
if still having issues contact customer support, mod linked above- good luck!
edit: typo fix
avs-gateway_rejected
FYI if you get this message it means the billing address is wrong or your current address is incorrect. For example you have moved recently. You need to put the same billing address info as what you registered the card under. IE if your card is in zip 84602 but your current address is 84601. The billing address must match what you put when you acquired your credit card. Also your current address must be correct as well.
Just to reiterate your billing info must match what your bank has for your card info. Your current address should be an existing address.
I switched from my credit card to my debit card and the sale went through. Hope this helps :)
For me, LastPass was filling out my zip code with the 5+4 format which apparently was the problem. Changed to plain 5 digits and my purchase went through.
I think dndbeyond's web programmers might need to step up their data validation game.
I was having this issue, but using my mailing address as the billing address instead of using my address of residence worked.
I've never had a site like this want my mailing address instead of my address of residence, but whatever works I guess.
im having the same issue with my attempt to get a sub - but my issue is with "cvv-gateway".......i am based in Istanbul, would that make a difference? My card is usable for online purchases etc
its a real shame as I would happily give them my money if I could!
Hi LucidSushi79,
Please contact the support team for more assistance.
its not the best way but i fixed it by paiyng with paypal
Yah this happened to me to I even went onto my bank's app to confirm my billing address was correct and it still gives me this error every single time I feel like this is the bane of anyone who lives in an apartment and doesnt know if their bank changes their address to "Apartment 1" or "Apt 1" or "Unit 1" like idk i put in all the correct information on my banks app and it still didn't let me.
dndbeyond it gives me this error but ive tried multiple times on fixing the billing address and everything and it keeps giving me this gosh darn error code what am i doing wrong. my cards not expired, im putting in the write card numbers but it keeps giving me this code
imagine how much more money they'd make if they fixed the error preventing people from making a purchase. wow.
It let me sign up and get a subscription, but still won't let me get what I need to run my game...
For what it's worth, I was having this issue too. I thought everything was right, but, my bank (in the USA) had the zip listed as the ZIP+4. When I put that in, it worked.