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I can only pick 2 even though ive paid for PHB and DMG :(
How long ago did you purchase the PHB and DMG? Have you tried clearing your browser cache?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
The same thing is happening to me. Was there a resolution to this or am I stuck with only two options?
I just tried clearing my browser history and it didnt work.
I think I bought them around june may or june maybe but its not showing on my history of purchases anymore.
Hi there Philharrison79,
as far as I can see from the moderator tools, you should be able to access the PHB, SCAG and other items you purchased.
If you're not able to, please contact support and raise a ticket where they can look at this for you.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca GolinsIf you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Thank you Stormknight I raised a ticket yesterday no reply yet :(
I think the person that normally deals with such issues has been ill, so apologies for the delay, but please be assured they'll get to it - will probably be Monday though.
Ok thank you
No reply yet
Monday was a federal holiday in the US.
(I didn't realise either)
I can only pick 2 even though ive paid for PHB and DMG :(
How long ago did you purchase the PHB and DMG? Have you tried clearing your browser cache?
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
The same thing is happening to me. Was there a resolution to this or am I stuck with only two options?
I just tried clearing my browser history and it didnt work.
I think I bought them around june may or june maybe but its not showing on my history of purchases anymore.
Hi there Philharrison79,
as far as I can see from the moderator tools, you should be able to access the PHB, SCAG and other items you purchased.
If you're not able to, please contact support and raise a ticket where they can look at this for you.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Thank you Stormknight I raised a ticket yesterday no reply yet :(
I think the person that normally deals with such issues has been ill, so apologies for the delay, but please be assured they'll get to it - will probably be Monday though.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Ok thank you
No reply yet
Monday was a federal holiday in the US.
(I didn't realise either)
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊