Hi there. Your site asked me to take a survey about the direction of this website that I love. I clicked to take the survey. After answering the first two questions I was told that I do not qualify to answer. Even if you aren't interested in my feedback, certainly there has to be a better way to handle it.
For example the instant exit could just say, "Thank you for taking time to give us your response." rather than making it clear that the team has decided that my age and gender are being filtered out.
Another option would be to just let me take the survey anyway and then apply a database filter to cull my response if you're not interested in it before analyzing as well.
Or perhaps, the banner inviting my response could make it clear that you are looking for specific kinds of answers rather than a generic invitation. ("We're looking at ways to help make the game more inclusive. We're calling on our diverse community to help us understand ways we can serve you better.") It makes sense that you would word it generically if you wanted to avoid bias, but then you should use option 1 or 2.
I understand that you might want answers for questions from a specific segment of the community and you should continue to gain that feedback. Your banner asked for a general audience to give feedback, and this is my feedback. To be clear I'm not sore about it;I'm giving feedback about website interface.
I just had the same experience and was popping in to the forums to make the same comment. It's extremely frustrating to be told outright that my age and gender automatically disqualify me from taking part in a survey. My money is good enough for them but my opinions I should keep to myself because of my disqualifying factors?
I appreciate that you offered constructive feedback on how they can best handle this in the future. It helped me from getting overly frustrated with the situation. I just hope they listen and do better.
Perhaps a better automated reply would be in order then. I'd much prefer to see a message stating, "We've reached our quota for that demographic already. Please try again later" rather than I don't qualify.
You - D&D Beyond - put up a banner asking me to please take a survey, to best serve the community: I'm part of the community so I try to take your survey:
Age group - 35 -44
Gender - Male
Survey says I'm not qualified to take this survey... tried it twice in firefox, once with Script blocker off. Then I tried it in Explorer just cause I thought, " hey this has to be a mistake!" Nope, apparently I'm not qualified to take a survey as part of the D&D community.
I've been playing Dungeons and Dragons since 1994 and I've played with anyone and everyone that wanted to join my table. I've never excluded any type of person from my games: but now D&D Beyond wants to exclude me from their community cause I'm a middle aged man. Well guess what: I'm white too!
I've contributed - I've payed for content - I play on a regular basis. If you've set standards for qualification outside of that you're ageist, sexist, and probably racist too!
It's either a belated April fools joke, or they are pandering to be more inclusive by excluding those who are not of a moral high ground background. IE how social justice and equality for all works in todays society. You take your pick. It is possible they met some sort of quota but that just looks really exclusionary.
Not only was I going to comment that this was probably just a bug but an unsettling one, then the forum thread got removed. Now I'm actually irate and concerned...
Perhaps a better automated reply would be in order then. I'd much prefer to see a message stating, "We've reached our quota for that demographic already. Please try again later" rather than I don't qualify.
Thank you to everyone who has filled out our survey so far! Unfortunately some were unintentionally prevented from completing it, so we've taken down the link to fix that issue. We will repost the survey as soon as possible so everyone can fill it out to the end!
Thank you to everyone who has filled out our survey so far! Unfortunately some were unintentionally prevented from completing it, so we've taken down the link to fix that issue. We will repost the survey as soon as possible so everyone can fill it out to the end!
And to add a little more context to Lauren's post above, this is the first time we've used this survey tool and process.
We found several settings and options were not set up the way we would want them to be once this got out in the wild. We didn't run into those restrictions during testing because we didn't scale that enough ("it's a survey, can't be hard" was the thought).
This did not go well and we'll learn and improve from it.
Thank you all for the feedback and apologies for the confusion and inconveniences!
If they are filtering data for quotas they are only creating artificial bias: a smart statistician would tell them that.
But hey, statistics isn't real math anyway so why would one want real data... especially if they're trying to actually make money and not just make people feel included...
Edit: A lot can happen when you're writing a post. Clicked that button and then saw the two sensible replies about setting and what not...
Just want to thank both Lauren and Adam for posting in response to some of those questions and confusion many here had with the first survey, it's nice to see that people are paying attention. :)
Anyone else get prompted to take a survey to "give d&d beyond advantage on their investigation check" or however they worded it? I thought it was a funny way of asking so I said sure, why not, only to be told I didn't qualify to take the survey because of the first two questions I answered. I'm between the ages of 18 and 20-whatever, and I'm male. I don't really care much, enough to make a forum post, but this is only really because I thought it was funny and this quarantine has me bored out of my mind.
Where's the love for Male 18 to 20-somethings d&d beyond? It's just a guess, but aren't we like one of the bigger parts of your demographic? Was I just too slow and you already got all the responses you could bare from Male 18 to 20-somethings? WHY DON'T YOU WANT MY FEEDBACK?!
Hi there. Your site asked me to take a survey about the direction of this website that I love. I clicked to take the survey. After answering the first two questions I was told that I do not qualify to answer. Even if you aren't interested in my feedback, certainly there has to be a better way to handle it.
I understand that you might want answers for questions from a specific segment of the community and you should continue to gain that feedback. Your banner asked for a general audience to give feedback, and this is my feedback. To be clear I'm not sore about it; I'm giving feedback about website interface.
Chose "not to answer" myself, the shape of my junk doesn't really figure into my D&D needs from here.
I tried 2 times this morning and it errored out. Funny they will take my money each month without a filled quota but they don't want my feedback?
I doubt it's a bug. Probably just want to hear from under represented demographics.
Same here. Quite odd.
I just had the same experience and was popping in to the forums to make the same comment. It's extremely frustrating to be told outright that my age and gender automatically disqualify me from taking part in a survey. My money is good enough for them but my opinions I should keep to myself because of my disqualifying factors?
I appreciate that you offered constructive feedback on how they can best handle this in the future. It helped me from getting overly frustrated with the situation. I just hope they listen and do better.
Perhaps a better automated reply would be in order then. I'd much prefer to see a message stating, "We've reached our quota for that demographic already. Please try again later" rather than I don't qualify.
You - D&D Beyond - put up a banner asking me to please take a survey, to best serve the community: I'm part of the community so I try to take your survey:
Age group - 35 -44
Gender - Male
Survey says I'm not qualified to take this survey... tried it twice in firefox, once with Script blocker off. Then I tried it in Explorer just cause I thought, " hey this has to be a mistake!" Nope, apparently I'm not qualified to take a survey as part of the D&D community.
I've been playing Dungeons and Dragons since 1994 and I've played with anyone and everyone that wanted to join my table. I've never excluded any type of person from my games: but now D&D Beyond wants to exclude me from their community cause I'm a middle aged man. Well guess what: I'm white too!
I've contributed - I've payed for content - I play on a regular basis. If you've set standards for qualification outside of that you're ageist, sexist, and probably racist too!
It's either a belated April fools joke, or they are pandering to be more inclusive by excluding those who are not of a moral high ground background. IE how social justice and equality for all works in todays society. You take your pick. It is possible they met some sort of quota but that just looks really exclusionary.
Not only was I going to comment that this was probably just a bug but an unsettling one, then the forum thread got removed. Now I'm actually irate and concerned...
35 and male not allowed?
https://puu.sh/FsuPT/521a8265f9.png
Thanks for taking my hobbies and ruining them, one genre at a time WotC and Hasbro.
Oh... it got moved. Didn't know it could be moved and merged with an another thread.
Thanks for taking my hobbies and ruining them, one genre at a time WotC and Hasbro.
Hey, the survey needed better wording.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
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InsiderThank you to everyone who has filled out our survey so far! Unfortunately some were unintentionally prevented from completing it, so we've taken down the link to fix that issue. We will repost the survey as soon as possible so everyone can fill it out to the end!
Find me on Twitter: @OboeLauren
Ha, good call. Even if you take my info and throw it in the garbage, turns out people just like being heard. :D
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D&D Beyond FoundersAnd to add a little more context to Lauren's post above, this is the first time we've used this survey tool and process.
We found several settings and options were not set up the way we would want them to be once this got out in the wild. We didn't run into those restrictions during testing because we didn't scale that enough ("it's a survey, can't be hard" was the thought).
This did not go well and we'll learn and improve from it.
Thank you all for the feedback and apologies for the confusion and inconveniences!
If they are filtering data for quotas they are only creating artificial bias: a smart statistician would tell them that.
But hey, statistics isn't real math anyway so why would one want real data... especially if they're trying to actually make money and not just make people feel included...
Edit: A lot can happen when you're writing a post. Clicked that button and then saw the two sensible replies about setting and what not...
Better luck with the setup next time!
Just want to thank both Lauren and Adam for posting in response to some of those questions and confusion many here had with the first survey, it's nice to see that people are paying attention. :)
Anyone else get prompted to take a survey to "give d&d beyond advantage on their investigation check" or however they worded it? I thought it was a funny way of asking so I said sure, why not, only to be told I didn't qualify to take the survey because of the first two questions I answered. I'm between the ages of 18 and 20-whatever, and I'm male. I don't really care much, enough to make a forum post, but this is only really because I thought it was funny and this quarantine has me bored out of my mind.
Where's the love for Male 18 to 20-somethings d&d beyond? It's just a guess, but aren't we like one of the bigger parts of your demographic? Was I just too slow and you already got all the responses you could bare from Male 18 to 20-somethings? WHY DON'T YOU WANT MY FEEDBACK?!
Perhaps read the rest of the comments in a thread before going into ALL CAPS MODE because this was answered just a few posts above yours.
What the title says.I have no idea how this comment got on this thread... Please disregard.