Welcome to the Support Thread for CANDLEKEEP MYSTERIES
If you find any issues with the content from the sourcebook, or using it on a D&D Beyond character, please search the thread (Search form) before posting in this thread.
RELEASE NOTES
Candlekeep Mysteries is a collection of seventeen short, stand-alone adventures designed for characters of levels 1-16. These adventures can be run as one-shot games, plugged into an existing Forgotten Realms campaign, or easily adapted for other campaign settings!
CHARMS
We don't currently have a way to model supernatural gifts, charms, blessings & boons.
There are encounters in the Candlekeep Mysteries adventures that award Charms, or similar gifts to characters.
We fully plan to support these (this year) with the Generic Features System, but unfortunately this will not be in place for the launch of this adventure book.
Immediately after release, an issue occurred, where purchasing this adventure didn't grant the ability to view the chapters of the book. This has since been resolved.
Apologies to anyone inconvenienced by this and thank you for your patience.
In the book: https://www.dndbeyond.com/sources/cm/zikrans-zephyrean-tome I noticed that the CLOUD GIANT GHOST had the description for etherealness: "Etherealness. Melee Weapon Attack: +4 to hit, reach 5 ft., one target. Hit: 4 (1d4 + 2) piercing damage. If the target is a creature, it is grappled by the kiddywidget (escape DC 8)."
I've bought Candlekeep Mysteries but instead of letting me view it it just gives me the purchasing page with a "You already own this".
Can you please check that your account entitlements are in sync here: https://www.dndbeyond.com/account/marketplace. I'd also recommend clearing browser cache (or testing from an incognito browser).
In the book: https://www.dndbeyond.com/sources/cm/zikrans-zephyrean-tome I noticed that the CLOUD GIANT GHOST had the description for etherealness: "Etherealness. Melee Weapon Attack: +4 to hit, reach 5 ft., one target. Hit: 4 (1d4 + 2) piercing damage. If the target is a creature, it is grappled by the kiddywidget (escape DC 8)."
My entitlements are in sync. I tried in incognito mode and also cleared my browser cache. No dice. The problem also occurs in other browsers. It's something on your end.
I've bought Candlekeep Mysteries but instead of letting me view it it just gives me the purchasing page with a "You already own this". I checked and my entitlements are in sync. I tried in incognito mode and also cleared my browser cache and still have the same issue. The problem occurs on both Mac and PC. Magic Items and creatures do appear in my character sheets when I search for them. Just can't read the book.
Check out my Disabled & Dragons Youtube Channel for 5e Monster and Player Tactics. Helping the Disabled Community and Players and DM’s (both new and experienced) get into D&D. Plus there is a talking Dragon named Quill.
I've bought Candlekeep Mysteries but instead of letting me view it it just gives me the purchasing page with a "You already own this". I checked and my entitlements are in sync. I tried in incognito mode and also cleared my browser cache and still have the same issue. The problem occurs on both Mac and PC. Magic Items and creatures do appear in my character sheets when I search for them. Just can't read the book.
Exact same symptoms and trouble shooting and this fellow person, I too get the "You already own this" but cannot visit any of the chapters of the book.
Can view magic items in my character sheets and can use and see monsters in the encounter builder however.
I bought candlekeep mysteries earlier but I only get the content index if I try to go any further I am kicked to the marketplace page where it says your already own this.
I am on android and I tried clearing the cache, no change. I used a pc I haven't used for dndbeyond, same story. I try incognito mode and all is the same regardless of if I am signed in or not.
Some kind of error reading accounts as true owners of the book maybe?
Having the same issues as previously stated, cleared the cache on my phone and computer, incognito mode also doesn't seem to be helping. Also can't access the book through the app. Can access the index but when I try to click any of the links it boots me back to the marketplace page. All entitlements are in sync :)
On the Wereraven info in the book of Ravens story, it's missing the new artwork from the candlekeep book. Also as Wereraven existed in the Curse of Stradh book there are differences in the layout/names of abilities etc between the 2 versions. Think these need to be 2 separate entries as they have different abilities.
CoS - Damage ImmunitiesBludgeoning, Piercing, and Slashing from Nonmagical Attacks that aren't Silvered
CM - Missing Damage immunities section but has gained regen ability.
Hello! Also having the exact same issues as others in this thread. I bought the book but anytime I try to look at it, it just takes me to the page where I can buy teh book, but it tells me "You already own this." Clearing my browser cache and trying a different browser also didn't work.
I have the same problem as others previously said:
I bought the book. I checked if my profile says that I own it: it does. I deleted the cache and tried to reopen the site
But still every thing I click just sends me to the side where you purchase the book where it says I already own this book.
Edit: Also I tried to dowload the App and see if I can acess my purchase there, but this book seems to not be in the app, so I cant acess it there either
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D&D Beyond FoundersWelcome to the Support Thread for CANDLEKEEP MYSTERIES
If you find any issues with the content from the sourcebook, or using it on a D&D Beyond character, please search the thread (Search form) before posting in this thread.
RELEASE NOTES
Candlekeep Mysteries is a collection of seventeen short, stand-alone adventures designed for characters of levels 1-16. These adventures can be run as one-shot games, plugged into an existing Forgotten Realms campaign, or easily adapted for other campaign settings!
CHARMS
We don't currently have a way to model supernatural gifts, charms, blessings & boons.
There are encounters in the Candlekeep Mysteries adventures that award Charms, or similar gifts to characters.
We fully plan to support these (this year) with the Generic Features System, but unfortunately this will not be in place for the launch of this adventure book.
Immediately after release, an issue occurred, where purchasing this adventure didn't grant the ability to view the chapters of the book. This has since been resolved.
Apologies to anyone inconvenienced by this and thank you for your patience.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Hi!
In the book: https://www.dndbeyond.com/sources/cm/zikrans-zephyrean-tome
I noticed that the CLOUD GIANT GHOST had the description for etherealness:
"Etherealness. Melee Weapon Attack: +4 to hit, reach 5 ft., one target. Hit: 4 (1d4 + 2) piercing damage. If the target is a creature, it is grappled by the kiddywidget (escape DC 8)."
However in it's own page: https://www.dndbeyond.com/monsters/cloud-giant-ghost it has the correct description.
I've bought Candlekeep Mysteries but instead of letting me view it it just gives me the purchasing page with a "You already own this".
Same.
Same.
Same
Candlekeep Mysteries has in its listings, the spell COPY_OF_Acid Arrow
Can you please check that your account entitlements are in sync here: https://www.dndbeyond.com/account/marketplace. I'd also recommend clearing browser cache (or testing from an incognito browser).
See Above - please provide more information in future rather than just posting identical messages.
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If you have questions/concerns, please Private Message me or another moderator.
Wary the wizard who focuses on homebrew, for he can create nightmares that you wouldn't even dream of
Thanks for reporting - I'll flag this for the Content team to fix when they come online.
Site Rules & Guidelines || How to Tooltip || Contact Support || Changelog || Pricing FAQ || Homebrew FAQ
If you have questions/concerns, please Private Message me or another moderator.
Wary the wizard who focuses on homebrew, for he can create nightmares that you wouldn't even dream of
My entitlements are in sync. I tried in incognito mode and also cleared my browser cache. No dice. The problem also occurs in other browsers. It's something on your end.
Are you able to let me know where you are seeing this? Is this on a character sheet or on a particular page?
Site Rules & Guidelines || How to Tooltip || Contact Support || Changelog || Pricing FAQ || Homebrew FAQ
If you have questions/concerns, please Private Message me or another moderator.
Wary the wizard who focuses on homebrew, for he can create nightmares that you wouldn't even dream of
I've bought Candlekeep Mysteries but instead of letting me view it it just gives me the purchasing page with a "You already own this". I checked and my entitlements are in sync. I tried in incognito mode and also cleared my browser cache and still have the same issue. The problem occurs on both Mac and PC. Magic Items and creatures do appear in my character sheets when I search for them. Just can't read the book.
Check out my Disabled & Dragons Youtube Channel for 5e Monster and Player Tactics. Helping the Disabled Community and Players and DM’s (both new and experienced) get into D&D. Plus there is a talking Dragon named Quill.
https://www.youtube.com/channel/UCPPmyTI0tZ6nM-bzY0IG3ww
I've tried these solution and they still don't work.
Same, can't read the book. But my account says I have it. Tried the fixes, still doesn't work
Exact same symptoms and trouble shooting and this fellow person, I too get the "You already own this" but cannot visit any of the chapters of the book.
Can view magic items in my character sheets and can use and see monsters in the encounter builder however.
I bought candlekeep mysteries earlier but I only get the content index if I try to go any further I am kicked to the marketplace page where it says your already own this.
I am on android and I tried clearing the cache, no change. I used a pc I haven't used for dndbeyond, same story. I try incognito mode and all is the same regardless of if I am signed in or not.
Some kind of error reading accounts as true owners of the book maybe?
Hello!
Having the same issues as previously stated, cleared the cache on my phone and computer, incognito mode also doesn't seem to be helping. Also can't access the book through the app. Can access the index but when I try to click any of the links it boots me back to the marketplace page. All entitlements are in sync :)
On the Wereraven info in the book of Ravens story, it's missing the new artwork from the candlekeep book. Also as Wereraven existed in the Curse of Stradh book there are differences in the layout/names of abilities etc between the 2 versions. Think these need to be 2 separate entries as they have different abilities.
CoS - Damage Immunities Bludgeoning, Piercing, and Slashing from Nonmagical Attacks that aren't Silvered
CM - Missing Damage immunities section but has gained regen ability.
Hello! Also having the exact same issues as others in this thread. I bought the book but anytime I try to look at it, it just takes me to the page where I can buy teh book, but it tells me "You already own this." Clearing my browser cache and trying a different browser also didn't work.
I have the same problem as others previously said:
I bought the book.
I checked if my profile says that I own it: it does.
I deleted the cache and tried to reopen the site
But still every thing I click just sends me to the side where you purchase the book where it says I already own this book.
Edit:
Also I tried to dowload the App and see if I can acess my purchase there, but this book seems to not be in the app, so I cant acess it there either