I am a long time registered member and was about to subscribe. My computer died taking my password with it. I click on the twitch link for them to send me a reset link but it never shows up. I registered with a new google account. Is there any way to get access to what I have previously purchased? Any way to get a reset link actually sent to my email?
I am a long time registered member and was about to subscribe. My computer died taking my password with it. I click on the twitch link for them to send me a reset link but it never shows up. I registered with a new google account. Is there any way to get access to what I have previously purchased? Any way to get a reset link actually sent to my email?
Your best bet is to Contact Support and they should be able to get it sorted out.
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I have but no one has gotten back to me. It's only been 48 Hours and the note I got said 72 but I really want to get this resolved.
Support has been backed up for a while, due to a subscribing issue and, in my opinion, insufficient staffing.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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