It would be nice to have a FAQ link prominent on the top bar. Something like this:
That would go to either a forum thread, post, a new page, whatever.
I have compiled a list below of what I think an initial start could be:
FAQ
If I have the physical books, can I get digital access on D&D Beyond for free?
No. D&D Beyond (DDB) and Wizards of the Coast (WotC) are separate companies and there are costs associate with the digital books that need to be recouped. Licensing fees, digitizing tools, server maintenance, and more. Physical books vs DDB
Why is (warforged, blood hunter, other Unearthed Arcana content) not available or changed?
D&D Beyond has commitments to keep content up to date with the latest available version. Unearthed Arcana (UA) content can age out of its playtest period, at which point it is usually either published, or WotC will request that DDB removes it from the site. Similarly, UA content may change prior to being published, or as a result of being published. In any of these cases, existing characters using the (now archived) UA content can continue to do so until the players unselects that content in their sheet. Ie changing your class from Blood Hunter (original) to fighter and then back to Blood Hunter will result in the character changing to the Blood Huner (2020) version. UA Content on DDB
I can't delete, edit, or view any of my characters.
If your username has any special characters (not a letters or numbers A-Z, a-z, 0-9) that can cause account issues. Post in this thread to get a name change credit.
I only see one subclass option when making a character / I only see the Grappler feat when making an Ability Score Increase (ASI) selection.
The Basic Rules (SRD) only includes a single subclass for each class and the grappler feat is the only feat in the SRD. Other subclasses and feats must either 1. be purchased as part of a book, 2. purchased individually, or 3. shared using content sharing by someone with a Master Tier subscription. Official FAQ Link
I bought X (race, subclass, etc) as individual content and don't see Y spell. (Example, warlocks and Elemental Weapon or Fierna Tieflings and Friends)
When purchasing content individually, if it grants access to other content (usually spells) that are not part of the SRD, that additional content must also be purchased.
My players can't see content I own and am sharing with them.
Make sure you have a master tier subscription, own more than just the compendium version of the content, content sharing is enabled in the campaign, and that the character they are making is in the campaign you are sharing in (they followed the join link to make the character). If all of the above is true, try turning content sharing off and then back on again.
My character sheet crashes when I view my (spells, features, some other tab).
Are you using any homebrew on the character? If so, try to remove it if possible and see if the sheet still crashes. It is probably coded incorrectly.
How to I make a homebrew class (not subclass)?
Unfortunately, homebrew classes are not supported at this time.
The encounter builder is not registering my owned content.
Post in this thread, and someone will be able to resync your account.
There is already a link to the Curse FAQ at the bottom of every page. Some of these would be a good addition to that page though, and it could use a slight redesign.
Yeah, and there is the FAQ Master list as well, but no one wants to click through 3 links to find an answer, or be redirected to a different site. The above items are things that I have seen half a dozen or more times each in the forums, or are recurring problems with the same solution.
Edit: I totally missed that there was a FAQ link at the bottom.
The FAQ at the bottom is too hidden and doesn't cover enough, given the number of repeated questions on the forums that are covered there, or in the forum FAQ (which is also not obvious). Increasing the visibility of the current FAQ and updating it would be extremely useful.
Update: This will serve as an index of posts where good guides have been written
How do I level up?
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/85652-how-do-i-level-up-my-character?comment=5
How do I join or invite to a campaign?
https://www.dndbeyond.com/forums/d-d-beyond-general/general-discussion/76260-how-to-join-a-game-or-invite-players-to-join?comment=36
Can I get DDB content for physical books I own?
https://www.dndbeyond.com/forums/d-d-beyond-general/d-d-beyond-feedback/144748-dnd-beyond-codes-from-physical-d-d-books#c5
Older Editions
https://www.dndbeyond.com/forums/d-d-beyond-general/d-d-beyond-feedback/148652-bring-older-editions-to-dnd-beyound#c2
Other Languages
https://www.dndbeyond.com/forums/d-d-beyond-general/d-d-beyond-feedback/150577-d-d-beyond-translation-wotc-now-own-ddb?comment=2
Old Post Below:
It would be nice to have a FAQ link prominent on the top bar. Something like this:
That would go to either a forum thread, post, a new page, whatever.
I have compiled a list below of what I think an initial start could be:
FAQ
If I have the physical books, can I get digital access on D&D Beyond for free?
No. D&D Beyond (DDB) and Wizards of the Coast (WotC) are separate companies and there are costs associate with the digital books that need to be recouped. Licensing fees, digitizing tools, server maintenance, and more.
Physical books vs DDB
Why is (warforged, blood hunter, other Unearthed Arcana content) not available or changed?
D&D Beyond has commitments to keep content up to date with the latest available version. Unearthed Arcana (UA) content can age out of its playtest period, at which point it is usually either published, or WotC will request that DDB removes it from the site. Similarly, UA content may change prior to being published, or as a result of being published. In any of these cases, existing characters using the (now archived) UA content can continue to do so until the players unselects that content in their sheet. Ie changing your class from Blood Hunter (original) to fighter and then back to Blood Hunter will result in the character changing to the Blood Huner (2020) version.
UA Content on DDB
I can't delete, edit, or view any of my characters.
If your username has any special characters (not a letters or numbers A-Z, a-z, 0-9) that can cause account issues. Post in this thread to get a name change credit.
I only see one subclass option when making a character /
I only see the Grappler feat when making an Ability Score Increase (ASI) selection.
The Basic Rules (SRD) only includes a single subclass for each class and the grappler feat is the only feat in the SRD. Other subclasses and feats must either 1. be purchased as part of a book, 2. purchased individually, or 3. shared using content sharing by someone with a Master Tier subscription.
Official FAQ Link
I bought X (race, subclass, etc) as individual content and don't see Y spell.
(Example, warlocks and Elemental Weapon or Fierna Tieflings and Friends)
When purchasing content individually, if it grants access to other content (usually spells) that are not part of the SRD, that additional content must also be purchased.
My players can't see content I own and am sharing with them.
Make sure you have a master tier subscription, own more than just the compendium version of the content, content sharing is enabled in the campaign, and that the character they are making is in the campaign you are sharing in (they followed the join link to make the character). If all of the above is true, try turning content sharing off and then back on again.
My character sheet crashes when I view my (spells, features, some other tab).
Are you using any homebrew on the character? If so, try to remove it if possible and see if the sheet still crashes. It is probably coded incorrectly.
How to I make a homebrew class (not subclass)?
Unfortunately, homebrew classes are not supported at this time.
The encounter builder is not registering my owned content.
Post in this thread, and someone will be able to resync your account.
Site Info: Wizard's ToS | Fan Content Policy | Forum Rules | Physical Books | Content Not Working | Contact Support
How To: Homebrew Rules | Create Homebrew | Snippet Codes | Tool Tips (Custom) | Rollables (Generator)
My Homebrew: Races | Subclasses | Backgrounds | Feats | Spells | Magic Items
Other: Beyond20 | Page References | Other Guides | Entitlements | Dice Randomization | Images Fix | FAQ
There is already a link to the Curse FAQ at the bottom of every page. Some of these would be a good addition to that page though, and it could use a slight redesign.
Yeah, and there is the FAQ Master list as well, but no one wants to click through 3 links to find an answer, or be redirected to a different site. The above items are things that I have seen half a dozen or more times each in the forums, or are recurring problems with the same solution.
Edit: I totally missed that there was a FAQ link at the bottom.
Site Info: Wizard's ToS | Fan Content Policy | Forum Rules | Physical Books | Content Not Working | Contact Support
How To: Homebrew Rules | Create Homebrew | Snippet Codes | Tool Tips (Custom) | Rollables (Generator)
My Homebrew: Races | Subclasses | Backgrounds | Feats | Spells | Magic Items
Other: Beyond20 | Page References | Other Guides | Entitlements | Dice Randomization | Images Fix | FAQ
The FAQ at the bottom is too hidden and doesn't cover enough, given the number of repeated questions on the forums that are covered there, or in the forum FAQ (which is also not obvious). Increasing the visibility of the current FAQ and updating it would be extremely useful.
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep