Can anyone help steer me to the proper channel to assist me in transferring a sub I just submitted for the wrong account (I logged in with Google rather than Twitch by accident and went straight to the "subscriptions" tab)? This being my main account with my players, purchases, characters and past perks... I REALLY don't want a naked account to get this level of sub. Thank you!
I did this on 8/13/22 and still have yet to earn a reply. Do you know how long this generally takes?
I've taken a look and one of my colleagues responded on Monday (US time) to your ticket - it may have gone through to your spam/junk email, are you able to check?
Thank you so much. It was lost in my "Promotions" folder for some reason. I would've never looked in there for the response if you wouldn't have helped here. Again, thank you so much!
Brad~
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Can anyone help steer me to the proper channel to assist me in transferring a sub I just submitted for the wrong account (I logged in with Google rather than Twitch by accident and went straight to the "subscriptions" tab)? This being my main account with my players, purchases, characters and past perks... I REALLY don't want a naked account to get this level of sub. Thank you!
Contact support for account and purchase-related issues.
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I did this on 8/13/22 and still have yet to earn a reply. Do you know how long this generally takes?
Depending on how many tickets in the queue it may take a while. I will ask if they see your ticket in the system.
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I've taken a look and one of my colleagues responded on Monday (US time) to your ticket - it may have gone through to your spam/junk email, are you able to check?
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Wary the wizard who focuses on homebrew, for he can create nightmares that you wouldn't even dream of
Thank you so much. It was lost in my "Promotions" folder for some reason. I would've never looked in there for the response if you wouldn't have helped here. Again, thank you so much!
Brad~