As we have now launched, the Marketplace is live. Please use this thread to provide feedback when using the Marketplace. Is it easy to understand and navigate around? Is there improvements you'd suggest?
IMPORTANT: For any issues with payments, please ensure you are logging a support ticket. This can be done by scrolling to the very bottom of any page and clicking the Support link next to the Terms of Service. Alternatively you can navigate directly using: https://dndbeyond.zendesk.com. It's important that issues with Billing/Payment are handled through the support portal so they can be correctly tracked and followed up.
Posted this elsewhere, I always forget about these focused feedback threads.
While the listed purchases are no doubt accurate for US residents, they are misleading for anyone purchasing from outside the US. I realized when I saw the price that I would have to convert to CAD myself when comparing prices, which is fine, but it's not uncommon for consumers outside the USD zone to forget and think the price is much lower or higher than expected. It would be good to list "$19.99" as "19.99 USD" or "$19.99 (USD)", for example. It might even be possible to set this up to display the "USD" only for accounts that have a home country outside the US.
Looking forward to making extensive use of my PHB, MM, and DMG without causing any more physical wear and tear!
Purchased the Legendary Bundle, Tales from the Yawning Portal still showing 1.99 required to complete purchase. It's available though.. just the marketplace is being weird.
I'm trying to purchase the PHB via PayPal but once I link my PayPal account, the button fades out and I can't complete the purchase.
For any issues with payments, please ensure you are logging a support ticket. This can be done by scrolling to the very bottom of any page and clicking the Support link next to the Terms of Service. Alternatively you can navigate directly using: https://dndbeyond.zendesk.com. It's important that issues with Billing/Payment are handled through the support portal so they can be correctly tracked and followed up.
How long after a purchase (paypal) has been made will the content be available?
I just purchased a Years Masters sub and 3 books (PHB,DMG,MM) so I would expect the content of those 3 books to be available to me shortly?
Thanks
It seems to be taking a few minutes to properly update, which isn't ideal.
I'm certain that the staff will sort that out, but for now, best bet is to close your browser and go do something else for 10 mins, then come back and restart your browser.
I bought stuff piecemeal from the SCAG. (Just to test it out. I plan to buy the whole thing.) I had $2.03 to go. So I then added the whole book to the cart. It said the price was discounted to $2.03. But when I went to pay, the total was $29.99. Happy to help beta test if anyone wants to message me.
Also, I bought 4 races for $7.96 and had $2.03 left on the races. I then added 2 more to my cart for a total of $3.98. I shouldn't be allowed to spend more individually than the cost of the bundle.
I've chosen a selection of races and classes from SCAG and VOLOs, and also purchased PHB and DMG.
Firstly a little bit underwhelmed by the entry for Bladesinger, hoping you update this.
Marketplace browsing was easy and I do actually give you credit because you have given options to purchase single content from the books. A monster here, a spell there, etc. That's a nice touch.
Paying with paypal I came to a halt as if the transaction failed but I had no warning message, so I tried again, slightly worried I would be double billed, but I think it worked without double billing me. I at least have access to the content I purchased.
Also added a year of Master Tier so all my players can benefit. It was easy to set up. The 25% discount is spot on. Sometimes a discount like 5-10% often seems hardly worth it.
Overall the marketplace looks good, easy to navigate, clear, concise with the support of moderators and staff in the forums. Good Job.
I am going to start diverting from marketplace into actual content, for a second. I just wanted to say the images, with the transparent backgrounds. Thats really nice. I don't know if you realised how hard it was to find official content. Thanks.
I'm trying to purchase the PHB via PayPal but once I link my PayPal account, the button fades out and I can't complete the purchase.
For any issues with payments, please ensure you are logging a support ticket. This can be done by scrolling to the very bottom of any page and clicking the Support link next to the Terms of Service. Alternatively you can navigate directly using: https://dndbeyond.zendesk.com. It's important that issues with Billing/Payment are handled through the support portal so they can be correctly tracked and followed up.
What's the easiest way to access purchased adventure modules? Bought Curse of Strahd, but can't find a centralized location to access any purchased content, and can't find a better way to get back to CoS other than Compendium->Adventures->(scrolling to find the one I want) View CoS. Any plans for a 'Your Purchases' link, or some such?
Welcome to D&D Beyond!
As we have now launched, the Marketplace is live. Please use this thread to provide feedback when using the Marketplace. Is it easy to understand and navigate around? Is there improvements you'd suggest?
IMPORTANT:
For any issues with payments, please ensure you are logging a support ticket. This can be done by scrolling to the very bottom of any page and clicking the Support link next to the Terms of Service. Alternatively you can navigate directly using: https://dndbeyond.zendesk.com. It's important that issues with Billing/Payment are handled through the support portal so they can be correctly tracked and followed up.
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Wary the wizard who focuses on homebrew, for he can create nightmares that you wouldn't even dream of
Oh, hey there. Nice place you got here.....Anywhoooooose....
Purchased the Legendary Bundle, Volo's is still showing $1.99 required to complete purchase.
Posted this elsewhere, I always forget about these focused feedback threads.
While the listed purchases are no doubt accurate for US residents, they are misleading for anyone purchasing from outside the US. I realized when I saw the price that I would have to convert to CAD myself when comparing prices, which is fine, but it's not uncommon for consumers outside the USD zone to forget and think the price is much lower or higher than expected. It would be good to list "$19.99" as "19.99 USD" or "$19.99 (USD)", for example. It might even be possible to set this up to display the "USD" only for accounts that have a home country outside the US.
Looking forward to making extensive use of my PHB, MM, and DMG without causing any more physical wear and tear!
Even a blind squirrel finds a nut once in awhile.
I had little trouble purchasing, my bigger issue is navigating the PHB. I think it needs a page turning button.
Purchased the Legendary Bundle, Tales from the Yawning Portal still showing 1.99 required to complete purchase. It's available though.. just the marketplace is being weird.
I see no way to buy the Dragongleam item from HotDQ or the Haunted one Background or monster hunters pack from Curse of Strahd
One death is a tragedy. One T.P.K. is a nuisance. - Joseph Stalin if he played D&D
So I purchased Curse of Strahd, but when I go to create a character, the Haunted One background is not available. Shouldn't it be?
EDIT: And there is no monster hunters pack in the equipment list.
EDIT2: Also checked a few other things like the 'Blood Spear'. Not available. :/
Edit3: There is also no Circle of the Moon option for Druids! That is PHB stuff(which I purchased). :(
EDIT4: OK. So to be clear, It is showing up on my stuff, but is not available for my players to see when they are creating their characters.
I'm trying to purchase the PHB via PayPal but once I link my PayPal account, the button fades out and I can't complete the purchase.
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Please feel free to message either Sorce or another moderator if you have any concerns.
How long after a purchase (paypal) has been made will the content be available?
I just purchased a Years Masters sub and 3 books (PHB,DMG,MM) so I would expect the content of those 3 books to be available to me shortly?
Thanks
Pun-loving nerd | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
I bought stuff piecemeal from the SCAG. (Just to test it out. I plan to buy the whole thing.)
I had $2.03 to go.
So I then added the whole book to the cart. It said the price was discounted to $2.03. But when I went to pay, the total was $29.99.
Happy to help beta test if anyone wants to message me.
Also, I bought 4 races for $7.96 and had $2.03 left on the races. I then added 2 more to my cart for a total of $3.98.
I shouldn't be allowed to spend more individually than the cost of the bundle.
I've chosen a selection of races and classes from SCAG and VOLOs, and also purchased PHB and DMG.
Firstly a little bit underwhelmed by the entry for Bladesinger, hoping you update this.
Marketplace browsing was easy and I do actually give you credit because you have given options to purchase single content from the books. A monster here, a spell there, etc. That's a nice touch.
Paying with paypal I came to a halt as if the transaction failed but I had no warning message, so I tried again, slightly worried I would be double billed, but I think it worked without double billing me. I at least have access to the content I purchased.
Also added a year of Master Tier so all my players can benefit. It was easy to set up. The 25% discount is spot on. Sometimes a discount like 5-10% often seems hardly worth it.
Overall the marketplace looks good, easy to navigate, clear, concise with the support of moderators and staff in the forums. Good Job.
I am going to start diverting from marketplace into actual content, for a second. I just wanted to say the images, with the transparent backgrounds. Thats really nice. I don't know if you realised how hard it was to find official content. Thanks.
What's the easiest way to access purchased adventure modules? Bought Curse of Strahd, but can't find a centralized location to access any purchased content, and can't find a better way to get back to CoS other than Compendium->Adventures->(scrolling to find the one I want) View CoS. Any plans for a 'Your Purchases' link, or some such?
Go to "Compendiums" > "Adventures" at the top of any page.
Then select Curse from there.
Thanks!