I can't find digital books on Amazon. Are you sure what you ordered was supposed to come with them? If so, that sounds like a problem to take up with them.
It would be a redeem code. Check your email possibly.
If you bought it from the D&D Beyond Marketplace, it should be added directly to your account. Check to make sure your entitlements are synced. This sync is how the site knows what you have access to, and if it's out of sync, you can force it with a button on that page.
I have checked it. Unfortunately, the 2014 books don't appear and the page says everything is in sync - there is no button to push.
I've been trying to get help from their support team, but I'm starting to think the details for the listing on Wizards of the Coast/D&D Beyong Marketplace stating there is an included digital version is false advertising.
According to the page for it on the DND website, it says I get the digital versions with it, though I do not know how to claim it. I purchased the set from amazon. https://dndstore.wizards.com/us/product/770152/dd-core-rulebook-gift-set-bundle
AFAIK: The digital copy is included only if you buy the package directly from WotC's official dndstore.
I can't find digital books on Amazon. Are you sure what you ordered was supposed to come with them? If so, that sounds like a problem to take up with them.
It would be a redeem code. Check your email possibly.
Bump
Same problem except I bought my 2014 Core Rulebook Gift Set straight from D&D Beyond Marketplace
https://marketplace.dndbeyond.com/category/C5872000
Which that above https://dndstore.wizards.com link redicts to once selecting the USD region
If you bought it from the D&D Beyond Marketplace, it should be added directly to your account. Check to make sure your entitlements are synced. This sync is how the site knows what you have access to, and if it's out of sync, you can force it with a button on that page.
I have checked it. Unfortunately, the 2014 books don't appear and the page says everything is in sync - there is no button to push.
I've been trying to get help from their support team, but I'm starting to think the details for the listing on Wizards of the Coast/D&D Beyong Marketplace stating there is an included digital version is false advertising.