So I bit the bullet and purchased all the 3 Phys and Digital books for the new 2024 set on the UK Website. It gave me a Key to redeem for each one, but on putting these keys into the site, all 3 gave the following:
Internal Server Error
Well, this can’t be good. Please Contact Support with information about this Beholder Zombie sighting so we may destroy it before it destroys others
And the link to Contact Support just takes me a to a page with articles on FAQ help etc.
If I try and look in my library, then there is nothing there. If I try to put the key in again, it tells me it has already been redeemed.
So I bit the bullet and purchased all the 3 Phys and Digital books for the new 2024 set on the UK Website.
It gave me a Key to redeem for each one, but on putting these keys into the site, all 3 gave the following:
And the link to Contact Support just takes me a to a page with articles on FAQ help etc.
If I try and look in my library, then there is nothing there.
If I try to put the key in again, it tells me it has already been redeemed.
Have I just been screwed over? What do I do now?
Ok, I have gone and checked the Licences tab on DDB and it looks like the books have been listed there (Along with the PHB preorder Perks, huzzah)
So I assume it was just the website being problematic when trying to redeem the keys.
Hopefully all will be well.