Hello, I'm experiencing a login issue with my account. My username is Selser.
When I use the Google login, I can sign in, but it takes me to an empty account. When I try to log in using my Wizzardz account, I receive the following message:
"We could not find a D&D Beyond account associated with that account. Your account may be associated with another login provider, or you do not have an account yet and need to Create an Account."
Please help. I lost access to my game session yesterday because of this issue, and I have another session today as a Game Master. Without access to my data, I may have to cancel it.
Thank you in advance for your assistance.
Best regards, Selser
Rollback Post to RevisionRollBack
To post a comment, please login or register a new account.
-
View User Profile
-
View Posts
-
Send Message
ModeratorThis is an account created through Wizards and does not have any Google account associated with it.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
-
View User Profile
-
View Posts
-
Send Message
ModeratorYou will need to contact customer service.
// I am Arenlor
Developers should read This Changelog
Moderator for D&D Beyond's YouTube, Twitch, and Discord.
Hello,
I'm experiencing a login issue with my account. My username is Selser.
When I use the Google login, I can sign in, but it takes me to an empty account.
When I try to log in using my Wizzardz account, I receive the following message:
"We could not find a D&D Beyond account associated with that account. Your account may be associated with another login provider, or you do not have an account yet and need to Create an Account."
Please help. I lost access to my game session yesterday because of this issue, and I have another session today as a Game Master. Without access to my data, I may have to cancel it.
Thank you in advance for your assistance.
Best regards,
Selser