For the past few days I keep getting logged out on my phone (firefox browser, android os). Then when I try to log back in via Twitch (how I've always done it), I get the email with the code, put it in, and immediately get booted back to the input page for login name and password; Yet I also get an email at the same time saying 'congrats on logging in'... though I'm not. Eventually, after trying it many many times, or waiting, or something, I find that I'm again logged in on my phone (no idea when or why it finally works), but then a few hours later after going to check my messages, I'm booted back to the login screen to start again.
This was never a problem until a few days ago, I have no idea what's happening, and it's quite frustrating... :(
Hello kevtr0n, I'm sorry to hear you have been facing this issue with logging in and remaining logged in. Please reach out to our Support team so that they can best assist you.
I sent them a message a week ago... no response. Still having the same issues on mobile: getting randomly logged out, and unable to log in until it randomly decides to let me (after multiple multiple attempts).
Our Support offices are open Monday to Friday (excluding holidays), and the team addresses each ticket in the order they were received. They appreciate your patience!
If you can let me know your ticket number, kevtr0n, I can verify that you're in the queue. :)
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For the past few days I keep getting logged out on my phone (firefox browser, android os). Then when I try to log back in via Twitch (how I've always done it), I get the email with the code, put it in, and immediately get booted back to the input page for login name and password; Yet I also get an email at the same time saying 'congrats on logging in'... though I'm not. Eventually, after trying it many many times, or waiting, or something, I find that I'm again logged in on my phone (no idea when or why it finally works), but then a few hours later after going to check my messages, I'm booted back to the login screen to start again.
This was never a problem until a few days ago, I have no idea what's happening, and it's quite frustrating... :(
PbP 🎲: Tyekanik; Moneo Noree; Korba Muris; & occasional DM:
Hello kevtr0n, I'm sorry to hear you have been facing this issue with logging in and remaining logged in. Please reach out to our Support team so that they can best assist you.
I sent them a message a week ago... no response. Still having the same issues on mobile: getting randomly logged out, and unable to log in until it randomly decides to let me (after multiple multiple attempts).
PbP 🎲: Tyekanik; Moneo Noree; Korba Muris; & occasional DM:
Our Support offices are open Monday to Friday (excluding holidays), and the team addresses each ticket in the order they were received. They appreciate your patience!
If you can let me know your ticket number, kevtr0n, I can verify that you're in the queue. :)