last night me and my friends were using the maps and encounter features and everything was going swell. Then suddenly the map switched to a "no map selected". The toolbar to select maps no longer shows up and i cannot switch maps, effectively it is locked for whatever reason. I have tried everything i can think of, turning off extensions, switching from chrome to Edge, Restarting my PC, clearing the cache, nothing has worked. I however tried to open maps again on my testing campaign i have setup and it works perfectly... If anyone has any more ideas on how to solve this i would appreciate it. My last resort is setting up a new campaign and just readding the same players and maps but again i want that as a last resort.
Had the same issue a while ago, with a bit of time it just went away.
Before it did so however I checked what seems to fail (from an outside perspective at least), and it seems to fail at one specific request to the url containing what I assume to be the state of the game, the loaded maps or something like that. This info will probably not help most people, but if anyone figures out more, I'd be happy to hear it :3
when sharing and playing a game with a group, it seems the map is just “lost” and all screens just revert to “loading” it’s immensely annoying, as I have to switch to another VTT. Shame, because Maps looks like it’s got great potential!
I found a (annoying) work-around. You can use a different campaign and the maps should work for that one- I personally already had one set up with all of the same players because I have two that I alternate between so it was easy enough to just swap but it's also not terribly hard to create a "new" campaign that's really just the same.
The only thing that'll fix it is when they push out another update to the maps feature again. That restored the functionality for me. Don't bother sending in a ticket because they'll tell you that "It's currently in Alpha" and offer useless "solutions" like clearing your browser cache.
I was really excited and did a session zero with my friends and suddenly the same issue happened to me. I'm seeing a lot of reviews from many months ago and can't believe that much time has passed without an update.
I was really excited and did a session zero with my friends and suddenly the same issue happened to me. I'm seeing a lot of reviews from many months ago and can't believe that much time has passed without an update.
I think by now, it should be largely clear to all of us that Hasbro has given up on their dreams of internet conquest. The 3D VTT is stillborn. The good news is they did do an excellent job of incorporating the 2024 rules into the website. That could not have been a small job! Maybe with that out of the way, they will have time to turn their attention to nagging problems with maps.
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Good morning,
last night me and my friends were using the maps and encounter features and everything was going swell. Then suddenly the map switched to a "no map selected". The toolbar to select maps no longer shows up and i cannot switch maps, effectively it is locked for whatever reason. I have tried everything i can think of, turning off extensions, switching from chrome to Edge, Restarting my PC, clearing the cache, nothing has worked. I however tried to open maps again on my testing campaign i have setup and it works perfectly... If anyone has any more ideas on how to solve this i would appreciate it. My last resort is setting up a new campaign and just readding the same players and maps but again i want that as a last resort.
Thanks in advance,
I'm having this same issue. Did you find anything out?
Having the exact same issue here. Hopefully there's a fix you found. Else I'm gonna have to make another campaign for my group.
Same issue here i was running a campaign and the maps tool bar just went missing
Same issue ... not sure how to fix this ...
Had the same issue a while ago, with a bit of time it just went away.
Before it did so however I checked what seems to fail (from an outside perspective at least), and it seems to fail at one specific request to the url containing what I assume to be the state of the game, the loaded maps or something like that.
This info will probably not help most people, but if anyone figures out more, I'd be happy to hear it :3
Same issue. Any updates?
Following, same issue here.
im not sure what fixed the issue for me. It seemed to just go away after a week on its own. Sorry i havent updated in a while.
I’ve had the same issue a number of times too.
when sharing and playing a game with a group, it seems the map is just “lost” and all screens just revert to “loading” it’s immensely annoying, as I have to switch to another VTT. Shame, because Maps looks like it’s got great potential!
I found a (annoying) work-around. You can use a different campaign and the maps should work for that one- I personally already had one set up with all of the same players because I have two that I alternate between so it was easy enough to just swap but it's also not terribly hard to create a "new" campaign that's really just the same.
Edit: It stopped working 10 minutes later lmao
This bug happened in the middle of my party's gaming session. There is no real solution? This is unacceptable.
We solved it. Try to F12 then right-click the Refresh button and press "Empty cache and forced reload". This should solve it.
I tried this a couple times, but the maps tools never came back.
same issue
The only thing that'll fix it is when they push out another update to the maps feature again. That restored the functionality for me. Don't bother sending in a ticket because they'll tell you that "It's currently in Alpha" and offer useless "solutions" like clearing your browser cache.
I had the same issue in the middle of a session. Infuriating!!
I was really excited and did a session zero with my friends and suddenly the same issue happened to me. I'm seeing a lot of reviews from many months ago and can't believe that much time has passed without an update.
I think by now, it should be largely clear to all of us that Hasbro has given up on their dreams of internet conquest. The 3D VTT is stillborn. The good news is they did do an excellent job of incorporating the 2024 rules into the website. That could not have been a small job! Maybe with that out of the way, they will have time to turn their attention to nagging problems with maps.