The Store update allowing for the digital physical bundles is very nice. It was always jarring going to a second site to buy the thing. So A+ on the person who did that. 

Removing the Piecemeal functionality to buy content al a carte, with no announcement that such functionality was leaving the site was F- in terms of the communications. That functionality has been around for years and was one of the selling points of the website to getting people to make the jump to DDB from physical books or even other digital market places like Roll20, Fantasy Grounds etc. 

The loss of the functionality is bad real bad. But in reality the complete lack of communication that it was coming was even worse. When Sales Tax was added to the website a banner was on the top of the website for weeks. And when the price of the physical books increased there was an annoucnement on DDB. I am making this thread to open up to further discussion. 

I'm so upset actually, I was planning on purchasing the legendary bundle and now that option has been taken away. Can't believe this wasn't communicated sooner.

There is no excuse for the lack of announcement. Comms dropped the ball hard. 

My biggest complaint currently is the fact that there is currently no way to filter the store to show items you don't already own.

I purchased the legendary bundle back in 2018, and stayed current for a long time, but finances have meant i could quite keep up for a bit. Trying to determine what I do and don't own was previously really easy as it would just hide what I had already purchased

The revamp itself looks nice, and I think the removal of bundles and the a la carte purchase options are a mistake, but for the love of Ilmater, let me filter the store into what I do and don't own

Absolutely agree with this, it's completely unclear and so shortsighted that this wasn't included on release

Yeah; this is absolutely atrocious. I spent money on this site because of the piecemeal options. I also liked it because it let me see specifically what character sheet options were in each book. I now have no way of knowing what monsters, spells, subclasses, etc come with each book besides a number? This upgrade is just a downgrade.

This is what got me on d&d beyond in the first place, and what got me to subscribe for years to this site.

I suspected this was coming as some of the newer sources couldn't be bought piecemeal, but I am beyond disappointed all the same. 

Major loss and will probably cause me to phase out ddb content as we move into the 1D&D era. Big miss.

Not only can't you buy things piecemeal, but it looks like I can't complete books I've partially purchased from without buying the entire book again.  I don't want to pay for things I already own, just to complete a book.

Please restore a la cart purchases.  Please.  

At what point does WoTC plan to make an update that actually benefits its customer base that has been loyal to the game for years?

I feel like the new marketplace is a downgrade in regards of the interface. The old deaign, altough feeling a bit outdated in design, made it much easier to navigate what you dont own and brows forn new content. This "upgrade" makes the marketplace experience wors for existing users. And this doesnt even take into account the removed features of a la carte and bundles.

Mark content we own in the store without us having to navigate to the detail page of every realease.

And bring back a la carte and bundles.

I write and sell 5e supplements on the DMs Guild and have earned WotC literally tens of thousands of dollars from my products (they get a 20% split, because I'm allowed to build on most first party intellectual property as well as the 5e general ruleset), nevermind my own personal purchases of things like the Legendary bundle. So, my opinion doesn't necessarily matter more than anyone else's, and my opinion DEFINITELY represents a substantially smaller portion of the DNDBeyond target audience, but my site experience as an individual customer does carry more weight for financial implications than most individual customers (again, I cannot iterate this enough, one person with a financial contribution over 100x that of a normal consumer does NOT outweigh millions and millions of casual and hobbyist customers). But I agree with you guys even if I'm a weirdo.

Given my professional needs, I am not a typical consumer of piecemeal options. If I'm getting something, I'm getting the entire book, because I'm going to be using the entire book as a reference for my work. But I definitely agree with you others (at least based on the arguments you've provided here) that knowing a sort of "detailed table of contents" strongly determines whether I'll purchase a non-WotC title for my own personal use. And it appears we've lost access to that. Was that an intentional decision? Did someone think about "Hmm, I think it would be more user friendly and result in more satisfied customers, better reviews, and more sales if we make our product listings substantially more vague? Like, not just move the detailed information underneath a clearly labeled dropdown box that interested customers can click on to explore and easily close if they're overwhelmed by all the information. Just straight up remove it. Yeah, it would definitely help our customers out if they have to rely on third party sources and social media phone pictures of book TOCs to find out what's actually in our book before committing to it. Our streak of increasing community transparency since the whole OGL fiasco from two years ago has really proven to be an issue, we should go back to the good ol' days." Or was it an innocent, easily reversible mistake that came about during the pursuit of other honorable goals? I hope it's the last one.

I suppose another way to put it is this: I buy most WotC products period, but I'm weird like that. I buy DMs Guild and OGL/third party products (digital, physical, or otherwise) only if I can flip through it a little bit, see some examples of what's inside, and maybe even find out more details about specific things that sound especially interesting to me.

It's standard practice in the DMs Guild to provide a product preview, usually the first 5% to 15% of your product, for free for customers to look through. This is intended to approximate the option for in-person customers to physically thumb through a book - give them a glance of the parts that matter to them most, but not providing an entire copy of the book (whether digital or physical) that they can take home and use for free. But my first big success did something uniquely new for marketing that I hadn't seen any other products there do literally ever, but many (not all, but many) of the successful products published since then have picked up and repeat: we provided  a detailed table of contents. Like, there's only so much room on the 1 page table of contents that customers can see in the digital preview, so I often have to condense, say, a chapter on spells from listing every single spell to just "Spell Lists" and "Spell Descriptions." But our product description page doesn't have a meaningful line or character limit (at least, not one I've been inconvenienced by yet). So when our product has more details to share than what you can reasonably fit there, we include a portion in the middle or end of the description dedicated to a detailed table of contents. Now then, this table of contents doesn't do things like spoil surprises in adventures - it's mostly of note for my products that expand on the core rulebooks (akin to Xanathar's, Tasha's, or Monsters of the Multiverse). But I know that I appreciate that kind of thing, and that a lot of other creators seem to also appreciate it. There's very successful books that don't provide a detailed table of contents, and there's books that do provide them but don't perform well in sales. But. The general trend indicates having that information available from the seller themself (rather than from a review located on the marketplace platform, or a review located on some third party platform) readily and easily accessible to the consumer helps drive sales and makes customers more informed before purchasing and satisfied after purchasing.

Besides the utility of getting to see what's in a book, I agree with the theories postulated here that suggest some readers are willing to spend $2-5 for a few options from the book at first and would later buy the remainder of the book after being convinced of the quality of the parts they've seen there. And that many of these readers wouldn't buy the book at all without that $2-5 piecemeal option to just get the bits that are most important to them. Now then, I don't actually have access to any DNDBeyond sales data so I can't confirm whether that's actually true for purchasers whose long-term order history the company could track and learn from.

Also, am I seeing this correctly? Did they get rid of bundles entirely? Did I luck out not just because I bought the legendary bundle a few years ago while they were running a hefty discount, but also because I bought it at all while it was ever available? Dang, that's rough.

Again, I am not representative of the typical DNDBeyond customer, but I agree with people who've posted here already. All in all, this is inconsistent with the trend of increasing and maintaining transparency that WotC seems to have been pursuing since that one signficant fall from grace.

Oh, and in addition to complaining, I would also like to make a different request. I would love to be able to see what products I DON'T have 100% purchased. Right now, I think I just need to go through every single product in the Marketplace I suspect I might not own and check the fine print to see if I already own it after all. It would be much easier if there was a big, obvious button or search filter or something I could press that shows me either the products I can buy that I don't already own, or at least the products I DO own so I can reverse engineer it from there (please don't make me do this, I'm not sure that would save me time and I'd hate it). If there's currently a button like that, it is not big and obvous and clearly labeled enough that I could find it. And I'm on this site LITERALLY hours a day most days of the week. So if the new marketplace UI is designed that differently from the main site that a user of one can't navigate the other, it might as well be a different site and probably deserves another rework.

Of course, I know I absolutely HATE when I give a preliminary copy of my work to people for playtesting, peer review, or other types of beta testing and feedback, and they come back and say "I CAN'T BELIEVE HOW UGLY AND TERRIBLE THIS IS AND HOW DARE YOU TRY TO LAUNCH THIS AS AN OFFICIAL FINAL PRODUCT WITHOUT INPUT FROM YOUR TEAM MEMBERS OR THE COMMUNITY YOU ARE CHAOTIC EVIL TO THE CORE." Because it was absolutely NOT intended as an official final product - I figured that was clearly implied by virtue of me explicitly labeling it things like "Beta Version" or "Peer Review Draft" and providing a survey with it that asks things like "This product will change in future versions before publication. What do you think is important to change? What do you think is important to keep?" But apparently some team members are so offended that I had the audacity to even ask for feedback that they think I wasn't asking for feedback? Well, I hate when I have a proven collaborative relationship with someone, ask for their feedback, and they get offended I didn't (or wasn't going to) ask for their feedback. I just want to say, if this new marketplace system is intended as a sort of alpha or beta or playtest or Unearthed Arcana version that is intended for community feedback before "finalization" (rather than the common default expectation of "this is the finalized version and we're not collecting feedback... unless there's enough public backlash that we can't help but notice how it impacts our capacity to pay our bills and keep employees employed, then we'll find something else"), that does not seem to be clear, and I am so sorry for giving a pretty critical review including outrage that this was your intended final version even though you didn't mean for it to be the final version anyways. So then I formally apologize for my outrage and hope you can quickly find a way to make that intent clearer to the public, so people like me don't keep popping up and getting unnecessarily upset at you. I'd also hope that you get lots of quality and understanding and helpful and constructive feedback from the community about how to improve the system in a way that meets your other honorable goals and our established expectations.

...if this was intended as the final version however, then I retain my outrage, but still hope the feedback you get is substantive and helps you identify clear and consistent pain points and promising solutions.

Why in the planes above and below is there no way to filter for things that you already own!?  That was a lovely feature of the old store; and even League of Legends' nickel-and-dime-happy store has that feature!

...

Edit: After reading above feedback... Wait: what in the name of!?  Why did Glory of the Giants jump back to full price!?  I own half the book already!!!  I believe one calls this "double-dipping" at the very least...

Went through the checkout process to get a pre-order and noticed you can only pay with a credit card.  I used PayPal primarily before this and seeing the reduction with forcing a credit card on file feels like another feature that should be brought back for ease of payment.  It would have been great to have other payment options such as Google Pay or similar if removing PayPal as an option.

I am not a fan of the new set up. It's pretty but it isn't really functional. Getting rid of the obvious filter of what I own and replacing with a different icon which is what I presume is the + button to indicate I can purchase the physical book and the shopping cart for when I have neither is not intuitive presuming I even have that right. Not allowing the option to filter what own easily is not an improvement. It is a huge step backwards.

You may have made mention of it in the updates but that isn't truly announcing it and being clear with your intentions. This is not the sort of surprise that is fun or appreciated.

The previous system has far more functionality and ease of navigation. This one ... it's pretty but that's not a selling point for use.

Hopefully there will be further clarity forthcoming in an obvious manner as was done in the past via banners.

Removing options is not a wise move if you want to allow for the most availability for new and current customers.

I agree. I only started using this site maybe a week ago at most, purely because the convenience of automatically filling in a character sheet outweighed the cost of the content. I was initially put off by the 20-30$ cost for every book, especially since they were filled with items and monsters that I doubted I would ever use as a player so I used "other methods" to build my characters.

Seeing I could choose what to buy from those books, and that my purchases could count towards the whole book later, is what convinced me to switch from "other methods" to dndbeyond. I even purchased the players' handbook, and was on the verge of buying more whole sourcebooks, because I felt comfortable thinking I wouldn't be forced to buy anything I didn't want in the future.

I just opened up the store intending to buy several more items "a la carte", and possibly another sourcebook. Now that the option is gone the convenience no longer justifies the price for a casual player like me. I'm not spending 50$ on a digital book I will never fully use, for just a single race that needed to be manually reworked to fit into my game anyway.

Also if it's true that Paypal is no longer accepted, that's another selling point down the drain. It's bad enough I have to have my full name and address saved on this site, I don't want my full credit card information saved at all times too. Combine all of that with the fact you can't even see the full list of content in each sourcebook anymore, and it makes me feel as if until now I was using an improved version of the store from the future.

I'm confused because if I try to preorder the physical book it's says it's $70. But that's 10 more than retail price, but it says no indication if that includes the digital as well, but if I preorder both in the cart it gives the digital price of $10. 

That's annoying enough, but now they are charging you shipping of $7 which was free for the last two bundles I ordered.

So vecna I paid 69.99 plus tax for the bundle 

Infinite staircase they want $87. 

Awful decision to remove the option to buy individual features etc. rather than having to commit to a full book each time. 

Especially with the HUGE price tags of new books, it will just push more people to piracy to try new things (or cough up $70), rather than giving them a $2-3 option. 

Very annoying and congratulations DnD Beyond for likely never getting a penny out of both me and several DnD groups I play in and run for. Obviously I can't speak for a great majority of the community, but nearly everyone I know who plays DnD (in real life and online) play homebrew already, and do not use the sourcebooks at all. Sure, the DM's amongst us might own one or two just to give us more to work with when running games, but nearly everyone else works with just a mixture of homebrew and the old one or two time purchases on the marketplace. 

As a DM I would encourage people to do this, and buy the subclasses and races they'd like to play. This would allow them to really make their character what they wanted without having to put a massive financial sink into it. Players aren't going to buy 30-70 dollar source books when all they want to use is a race, a subclass and maybe a couple feats/ magic items. As a DM, I wouldn't dream of asking my players to do so, and no I can't afford to do so either and on top of that pay for a higher tier subscription so I can share the information down. 

We love using DnD Beyond, it's great for online play (which is what almost all of my games consist of) but this has basically now made the site.... pointless, as we were already making our own adventures, stories, monsters and magic items. While it might take longer, just having my players utilise the rules and homebrew their races in on pen and paper or another Online Tabletop site is genuinely a better option now. So congratulations WOTC, you've alienated what I imagine to be a large majority of your player base.

I just wanted to voice my opinion that the loss of ala carte purchases is very disappointing, and the lack of clarity for what I already own is frustrating.

Quote from Charwoman_Gene >>

I just wanted to voice my opinion that the loss of ala carte purchases is very disappointing, and the lack of clarity for what I already own is frustrating.

 I would echo this. I would like the option to part purchase Items, even if it was restricted to non core books and I would like to see items filtered to what I do not own.