When I go to purchase items and press 'Place My Order', it does not go through and I get a dropdown that says "ERROR: Gateway Rejected: avs-GATEWAY_REJECTED". I tried on desktop and mobile and it tells me the exact same thing. I don't even know what I'm supposed to do about it, because it doesn't tell me or have a link attached or even suggestions on what to do.
Hi there - if you have issues with making a purchase, or the checkout process in the Marketplace - the best place to ask questions and get assistance is the Support team - everything account/purchase related must go through support, the forums team can't assist.
As for the Gateway Error you are receiving:
If you receive this error message it means that one of the 3 things below could be happening:
Issuing bank does not support AVS
Postal Code not verified
Street Address not verified
We suggest starting by making sure that the address that you have on file with your bank matches what you are entering on the website.
When I go to purchase items and press 'Place My Order', it does not go through and I get a dropdown that says "ERROR: Gateway Rejected: avs-GATEWAY_REJECTED". I tried on desktop and mobile and it tells me the exact same thing. I don't even know what I'm supposed to do about it, because it doesn't tell me or have a link attached or even suggestions on what to do.
Hi there - if you have issues with making a purchase, or the checkout process in the Marketplace - the best place to ask questions and get assistance is the Support team - everything account/purchase related must go through support, the forums team can't assist.
As for the Gateway Error you are receiving:
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