Any one else's taking forever? I put mine in on the 4th and haven't gotten anything but acknowledgement email on the day I submitted it. I know they're back logged from the holidays and OGL cancellations so am wondering if this is normal.
There were also a bunch of layoffs before the holidays because WotC doesn't want to pay people to keep DDB running as well as it was (even though it really wasn't...). It is going to be a while. Maybe you will be one of the firsts to know just how bad the wait is.
Man Hasbro sucks now 3 weeks on a ticket is insane. And they're still clearing 100mm a quarter in profit it's not like they had to cut customer facing services to keep the doors open, they're just strip mining the decades of goodwill WOTC built up. I guess this is the new normal. Probably time to find different hobbies, I quit MTG because of the nonsense they've been doing the last few years there but it seemed like DND was being preserved. Between the OGL and this I think it's time to move on.
According to insider leaks, it is all the work of Chris Cao. A bully of a man who has never played MTG or d&d with a background in MMOs and other video games. One if his personal goals has been to destroy d&d beyond (both before and for some reason also after the acquisition which he wasn't a part of).
Not being able to easily delete an account that has permanently unlocked digital purchases is completely normal. DM's guild doesn't have a "delete account" button (at least not that I've been able to find).
Hasbro/WotC is not being shady by making it difficult for their customers to throw away their money.
Account deletion is not a metric they will ever use to represent success or failure. Sites like these already measure based on account activity, not deletions. If you want to delete your account to make them look bad, complaining in the forums only does the complete opposite. Log off, don't log back in, that is how you do it.
And needless to sat, getting banned from posting in the forums will obviously not help your stance in the least. If anything it will only slow down your deletion process (if that hollow gesture they don't care about is indeed your goal).
Unsubscribe. Don't buy books. And if you want to get real petty, log off DDB. Support tickets just harass the low level employees that are on our side and are even more the victims of WotC than we are.
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Any one else's taking forever? I put mine in on the 4th and haven't gotten anything but acknowledgement email on the day I submitted it. I know they're back logged from the holidays and OGL cancellations so am wondering if this is normal.
There were also a bunch of layoffs before the holidays because WotC doesn't want to pay people to keep DDB running as well as it was (even though it really wasn't...). It is going to be a while. Maybe you will be one of the firsts to know just how bad the wait is.
Man Hasbro sucks now 3 weeks on a ticket is insane. And they're still clearing 100mm a quarter in profit it's not like they had to cut customer facing services to keep the doors open, they're just strip mining the decades of goodwill WOTC built up. I guess this is the new normal. Probably time to find different hobbies, I quit MTG because of the nonsense they've been doing the last few years there but it seemed like DND was being preserved. Between the OGL and this I think it's time to move on.
According to insider leaks, it is all the work of Chris Cao. A bully of a man who has never played MTG or d&d with a background in MMOs and other video games. One if his personal goals has been to destroy d&d beyond (both before and for some reason also after the acquisition which he wasn't a part of).
Not being able to easily delete an account that has permanently unlocked digital purchases is completely normal. DM's guild doesn't have a "delete account" button (at least not that I've been able to find).
Hasbro/WotC is not being shady by making it difficult for their customers to throw away their money.
Account deletion is not a metric they will ever use to represent success or failure. Sites like these already measure based on account activity, not deletions. If you want to delete your account to make them look bad, complaining in the forums only does the complete opposite. Log off, don't log back in, that is how you do it.
And needless to sat, getting banned from posting in the forums will obviously not help your stance in the least. If anything it will only slow down your deletion process (if that hollow gesture they don't care about is indeed your goal).
Unsubscribe. Don't buy books. And if you want to get real petty, log off DDB. Support tickets just harass the low level employees that are on our side and are even more the victims of WotC than we are.