So I brought the Essentials Box set today, brand new sealed, from a store here in London, UK where I live.
I've tried redeeming the Dragon of Icespire Peak key for DnD beyond.
No matter what I do, it's coming up with an invalid key, despite doing the advice given on the help forum that the failed redeem page links to (ie what's printed as an I might in fact be a 1 etc)
I'm rather annoyed, as my setup doesn't have any means of using QR codes so it looks like I can't redeem the BRAND NEW UNUSED KEY included in my BRAND NEW box set I brought today!!!
Any Mod's here on the site got any ideas on how to resolve this issue?
EDIT: The 50% off the PHB code doesn't work either.
I had a nightmare of a time claiming mine. I entered it so many times I got a time out. Eventually I got it right after carefully trying every combination of L's and 1's as well as 0 (zeros) and O's. Good luck.
Hello Lostanddamned! As mowplow suggests, there are some issues regarding the style and mixed casing of the font.
As they suggest, try to switch lowercase 'L', uppercase 'I' and the number '1' in the code to see which it should be, and the same can be said for the number '0' and the capital 'O'.
So I brought the Essentials Box set today, brand new sealed, from a store here in London, UK where I live.
I've tried redeeming the Dragon of Icespire Peak key for DnD beyond.
No matter what I do, it's coming up with an invalid key, despite doing the advice given on the help forum that the failed redeem page links to (ie what's printed as an I might in fact be a 1 etc)
I'm rather annoyed, as my setup doesn't have any means of using QR codes so it looks like I can't redeem the BRAND NEW UNUSED KEY included in my BRAND NEW box set I brought today!!!
Any Mod's here on the site got any ideas on how to resolve this issue?
EDIT: The 50% off the PHB code doesn't work either.
"I am The Ancient, I am The Land"
I had a nightmare of a time claiming mine. I entered it so many times I got a time out. Eventually I got it right after carefully trying every combination of L's and 1's as well as 0 (zeros) and O's. Good luck.
Hello Lostanddamned! As mowplow suggests, there are some issues regarding the style and mixed casing of the font.
As they suggest, try to switch lowercase 'L', uppercase 'I' and the number '1' in the code to see which it should be, and the same can be said for the number '0' and the capital 'O'.
If you continue to face issues, please reach out to our support team.