I really love to customise the appearance of my character sheet, so I was excited to see that we were getting new backdrops for the February perk.
However, when I tried to apply the new backdrops, I realised that most of the images are so large that I can barely see anything. For example, if I apply the first backdrop ("Sub BD 02-22 1"), my character sheet looks like this:
If I adjust my display resolution 3840×2160 with a Windows UI scaling of 100%, then I can see more of the backdrop, but then the character sheet itself becomes tiny:
It feels like this can't possibly be the intended behaviour. I even noticed that on the promotional image for the February perk, the scaling of the new backdrops is set to a much more reasonable level:
Is there any possibility that this could be fixed, so that it looks more like the promo image?
It just feels really frustrating to have these awesome new backdrop options that, in practice, don't seem to be working properly :(
I'm still having this same issue, and it's consistent across all my character sheets on multiple generations of Macbook Air and Macbook Pro devices (2017 and 2019 Air, and 2020 Pro). It's been happening for years. I posted about it over a year ago, but never heard anything back unfortunately.
The original poster's screenshots are still there, so the issue has been documented with consistency happening to at least some users for over 2.5 years.
I'm still having this same issue, and it's consistent across all my character sheets on multiple generations of Macbook Air and Macbook Pro devices (2017 and 2019 Air, and 2020 Pro). It's been happening for years. I posted about it over a year ago, but never heard anything back unfortunately.
The original poster's screenshots are still there, so the issue has been documented with consistency happening to at least some users for over 2.5 years.
As mentioned in the reply to the original poster, the backdrop scales to fit your window size. For high horizontal resolutions, the image will be constrained by the vertical height, pulling the image inwards (cutting off side aspects). To constrain the background horizontally would result in empty space at the bottom.
As mentioned in the reply to the original poster, the backdrop scales to fit your window size. For high horizontal resolutions, the image will be constrained by the vertical height, pulling the image inwards (cutting off side aspects). To constrain the background horizontally would result in empty space at the bottom.
But it's not scaling correctly, though. This is the point I was trying to illustrate with the side-by-side screenshots that I posted. The problem is that the default scaling of the image is too large, causing it to cut off both the side aspects AND the bottom aspect - even though there is enough space to show both. You can this in my second screenshot, where I increased the display resolution.
As mentioned in the reply to the original poster, the backdrop scales to fit your window size. For high horizontal resolutions, the image will be constrained by the vertical height, pulling the image inwards (cutting off side aspects). To constrain the background horizontally would result in empty space at the bottom.
But it's not scaling correctly, though. This is the point I was trying to illustrate with the side-by-side screenshots that I posted. The problem is that the default scaling of the image is too large, causing it to cut off both the side aspects AND the bottom aspect - even though there is enough space to show both. You can this in my second screenshot, where I increased the display resolution.
Apologies, I was replying to another user who linked to a different thread with different feedback on the scaling. Sorry for the confusion
I'm still having this same issue, and it's consistent across all my character sheets on multiple generations of Macbook Air and Macbook Pro devices (2017 and 2019 Air, and 2020 Pro). It's been happening for years. I posted about it over a year ago, but never heard anything back unfortunately.
The original poster's screenshots are still there, so the issue has been documented with consistency happening to at least some users for over 2.5 years.
As mentioned in the reply to the original poster, the backdrop scales to fit your window size. For high horizontal resolutions, the image will be constrained by the vertical height, pulling the image inwards (cutting off side aspects). To constrain the background horizontally would result in empty space at the bottom.
So is there a way to change my screen resolution or scaling such that there isn't a large gap between the menu bar and the top of the background image? I've tried every resolution option available on both my laptop and extra monitor, both with the second screen connected and with no additional screen, and I see the same thing consistently across multiple laptops as well.
Or is the gap where the background isn't present behind the character name/portrait/frame intentional?
I dug around real quick and it seems the most likely solution to this problem would be for the devs to use Window.devicePixelRatio to scale the backdrop appropriately based on the user's device settings. How simple or complicated that would be is beyond me to even guess, though.
It's really annoying when most of your subscriber and preorder backdrops are basically useless, but it's a minor aesthetic problem; about as low-priority as it gets in a sea of bug reports regarding site functionality. Fair enough for me--the backdrop being pretty doesn't count for much if the character sheet doesn't work.
We can still dream, though... Maybe someone will find an extra moment to take a peek at it, eventually.
So I was having this same issue. When I went to take a screenshot of it I noticed after I scaled it from 100% to about 50% (to see the whole backdrop) When I went back to 100% the backdrop scaled more accurately than it did before. Before It was super zoomed in, now its more manageable.
I've been having the same issue with every single backdrop since I joined the site. It's so ridiculously zoomed that I have to unzoom my window to 25% to see the entire backdrop, and then of course the sheet is so tiny it's not usable.
I've had this problem ever since I've been a member and I still have no idea how to fix this! I'll keep looking for answers, but please, moderators, if there's an actual fix for this issue please direct me to it.
I know that my window should be scaled, and that brings out the full picture... but I have to make the entire window show at 50%, which then makes everything else tiny and unreadable. Is there a fix? Is this just a bug that will not be addressed? Am I going insane?
If it means anything, I'm using a Macbook and using google chrome.
Weirdly, I get this issue with some backgrounds and not others. The scaling to 50% and then reverting to 100% worked on properly resizing the issue in at least one of my tests. Given that this is two and a half years old, I'm guessing this probably isn't even on DDBs list of things that they plan on fixing.
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I really love to customise the appearance of my character sheet, so I was excited to see that we were getting new backdrops for the February perk.
However, when I tried to apply the new backdrops, I realised that most of the images are so large that I can barely see anything. For example, if I apply the first backdrop ("Sub BD 02-22 1"), my character sheet looks like this:
If I adjust my display resolution 3840×2160 with a Windows UI scaling of 100%, then I can see more of the backdrop, but then the character sheet itself becomes tiny:
It feels like this can't possibly be the intended behaviour. I even noticed that on the promotional image for the February perk, the scaling of the new backdrops is set to a much more reasonable level:
Is there any possibility that this could be fixed, so that it looks more like the promo image?
It just feels really frustrating to have these awesome new backdrop options that, in practice, don't seem to be working properly :(
I'm still having this same issue, and it's consistent across all my character sheets on multiple generations of Macbook Air and Macbook Pro devices (2017 and 2019 Air, and 2020 Pro). It's been happening for years. I posted about it over a year ago, but never heard anything back unfortunately.
Link to old forum post: Character Sheet Backdrops Being Cut Off
The original poster's screenshots are still there, so the issue has been documented with consistency happening to at least some users for over 2.5 years.
As mentioned in the reply to the original poster, the backdrop scales to fit your window size. For high horizontal resolutions, the image will be constrained by the vertical height, pulling the image inwards (cutting off side aspects). To constrain the background horizontally would result in empty space at the bottom.
Find my D&D Beyond articles here
But it's not scaling correctly, though. This is the point I was trying to illustrate with the side-by-side screenshots that I posted. The problem is that the default scaling of the image is too large, causing it to cut off both the side aspects AND the bottom aspect - even though there is enough space to show both. You can this in my second screenshot, where I increased the display resolution.
Apologies, I was replying to another user who linked to a different thread with different feedback on the scaling. Sorry for the confusion
Find my D&D Beyond articles here
So is there a way to change my screen resolution or scaling such that there isn't a large gap between the menu bar and the top of the background image? I've tried every resolution option available on both my laptop and extra monitor, both with the second screen connected and with no additional screen, and I see the same thing consistently across multiple laptops as well.
Or is the gap where the background isn't present behind the character name/portrait/frame intentional?
I dug around real quick and it seems the most likely solution to this problem would be for the devs to use Window.devicePixelRatio to scale the backdrop appropriately based on the user's device settings. How simple or complicated that would be is beyond me to even guess, though.
It's really annoying when most of your subscriber and preorder backdrops are basically useless, but it's a minor aesthetic problem; about as low-priority as it gets in a sea of bug reports regarding site functionality. Fair enough for me--the backdrop being pretty doesn't count for much if the character sheet doesn't work.
We can still dream, though... Maybe someone will find an extra moment to take a peek at it, eventually.
...And now the backgrounds are scaling properly today so huge thanks to whoever did what to make that happen!
Are you sure? They still seem to be exactly the same for me :/
Ive been having this issue since I joined & I thought thats just how it was
So I was having this same issue. When I went to take a screenshot of it I noticed after I scaled it from 100% to about 50% (to see the whole backdrop) When I went back to 100% the backdrop scaled more accurately than it did before. Before It was super zoomed in, now its more manageable.
its still an issue. have to zoom out to -25% just to see full image -.-
I've been having the same issue with every single backdrop since I joined the site. It's so ridiculously zoomed that I have to unzoom my window to 25% to see the entire backdrop, and then of course the sheet is so tiny it's not usable.
I've had this problem ever since I've been a member and I still have no idea how to fix this! I'll keep looking for answers, but please, moderators, if there's an actual fix for this issue please direct me to it.
I know that my window should be scaled, and that brings out the full picture... but I have to make the entire window show at 50%, which then makes everything else tiny and unreadable. Is there a fix? Is this just a bug that will not be addressed? Am I going insane?
If it means anything, I'm using a Macbook and using google chrome.
Weirdly, I get this issue with some backgrounds and not others. The scaling to 50% and then reverting to 100% worked on properly resizing the issue in at least one of my tests. Given that this is two and a half years old, I'm guessing this probably isn't even on DDBs list of things that they plan on fixing.