Literally this is all fine and all but just give us a setting button saying "ADVERTS: ON/OFF" and let those of us who dont want them, switch them off.
I very nearly didnt buy Theros because I put the book in my cart and left it there, for 3 days, as i was weighing up pre-ordering it or waiting for a discount.
In that time I got 3 emails from you (1 a day) basically pestering me to buy the book. I got one sayign "Adventure Awaits!", the next one saying "Your Bag of Holding is Full" and then got one saying "The Gods are Getting Restless".... the last one I found so offensively and aggresively pushy, that i logged in and took the book out of my cart.
I actually only ended up buying Theros in the end because a fellow player was excitedly chatting about Satyr's. The previous pushy emails I received from your company, actually made me very hesitant to buy it.... because I deeply dislike being pestered to buy anything.
I can only speak for myself, but when im paying for a subscription to a service... I dont expect to be pestered constantly to buy stuff. I certainly dont expect to get cheeky emails saying youre becoming impatient with my lack of purchase. Please review these processes as they really aren't a positive user experience.
So for those that pay for the no advertisements, and we got advertisements. Is there going to be some sort of compensation for the failure of that service? My master tier subscription doesn’t say “Advertisements for new players”, it say “No ads.”
I appreciate the response from those who have the ability to speak about why the advertisement happened and I share the sentiment that more players is always as a positive but at the end I see D&D Beyond as a business transaction and that business has now failed to deliver on a component of a product I purchase on a yearly basis.
So for those that pay for the no advertisements, and we got advertisements. Is there going to be some sort of compensation for the failure of that service? My master tier subscription doesn’t say “Advertisements for new players”, it say “No ads.”
I appreciate the response from those who have the ability to speak about why the advertisement happened and I share the sentiment that more players is always as a positive but at the end I see D&D Beyond as a business transaction and that business has now failed to deliver on a component of a product I purchase on a yearly basis.
It's not an advertisement - it's a site message.
We appreciate the feedback on what you like or don't like to see in site messaging, and we'll make adjustments to that going forward, including potentially treating that messaging differently for subscribers.
One announcement saying 'ordering for Product N is now available in the marketplace' miiiiight count as an announcement. Four 'announcements' telling me to go buy the same dice set in the span of a day? No.
One announcement saying 'ordering for Product N is now available in the marketplace' miiiiight count as an announcement. Four 'announcements' telling me to go buy the same dice set in the span of a day? No.
It really doesn't matter what DDB calls it, it matters what the customer perceives it to be. Pretty sure there's a resounding and widespread belief that these are advertisements.
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"Most people are other people. Their thoughts are someone else's opinions, their lives a mimicry, their passions a quotation."
In this specific instance, I want to highlight that one banner states exactly "New to D&D? Start with the Player's Handbook or expand subclasses and spells with Xanathar's Guide to Everything. Get rolling!". I agree with several previous posters in that it is somewhat tone deaf that even those who have subscribed to the site for months/years and already own these sourcebooks are forced to acknowledge this little drop-down. Glad to see this discrepancy is being addressed, and would love to see more fine-tuned "site messages" in the future.
So for those that pay for the no advertisements, and we got advertisements. Is there going to be some sort of compensation for the failure of that service? My master tier subscription doesn’t say “Advertisements for new players”, it say “No ads.”
I appreciate the response from those who have the ability to speak about why the advertisement happened and I share the sentiment that more players is always as a positive but at the end I see D&D Beyond as a business transaction and that business has now failed to deliver on a component of a product I purchase on a yearly basis.
It's not an advertisement - it's a site message.
We appreciate the feedback on what you like or don't like to see in site messaging, and we'll make adjustments to that going forward, including potentially treating that messaging differently for subscribers.
Thanks!
The literal definition of advertisement: a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.
I do agree that it was a site message too, though.
I've got to agree. I subscribe, I know your products and have almost all of them. You got me, guys. I don't mind the notifications if "dismiss" actually works, and they're for actual news and/or for products I don't own.
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Literally this is all fine and all but just give us a setting button saying "ADVERTS: ON/OFF" and let those of us who dont want them, switch them off.
I very nearly didnt buy Theros because I put the book in my cart and left it there, for 3 days, as i was weighing up pre-ordering it or waiting for a discount.
In that time I got 3 emails from you (1 a day) basically pestering me to buy the book. I got one sayign "Adventure Awaits!", the next one saying "Your Bag of Holding is Full" and then got one saying "The Gods are Getting Restless".... the last one I found so offensively and aggresively pushy, that i logged in and took the book out of my cart.
I actually only ended up buying Theros in the end because a fellow player was excitedly chatting about Satyr's. The previous pushy emails I received from your company, actually made me very hesitant to buy it.... because I deeply dislike being pestered to buy anything.
I can only speak for myself, but when im paying for a subscription to a service... I dont expect to be pestered constantly to buy stuff. I certainly dont expect to get cheeky emails saying youre becoming impatient with my lack of purchase. Please review these processes as they really aren't a positive user experience.
So for those that pay for the no advertisements, and we got advertisements. Is there going to be some sort of compensation for the failure of that service? My master tier subscription doesn’t say “Advertisements for new players”, it say “No ads.”
I appreciate the response from those who have the ability to speak about why the advertisement happened and I share the sentiment that more players is always as a positive but at the end I see D&D Beyond as a business transaction and that business has now failed to deliver on a component of a product I purchase on a yearly basis.
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D&D Beyond FoundersIt's not an advertisement - it's a site message.
We appreciate the feedback on what you like or don't like to see in site messaging, and we'll make adjustments to that going forward, including potentially treating that messaging differently for subscribers.
Thanks!
One announcement saying 'ordering for Product N is now available in the marketplace' miiiiight count as an announcement. Four 'announcements' telling me to go buy the same dice set in the span of a day? No.
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep
It really doesn't matter what DDB calls it, it matters what the customer perceives it to be. Pretty sure there's a resounding and widespread belief that these are advertisements.
"Most people are other people. Their thoughts are someone else's opinions, their lives a mimicry, their passions a quotation."
― Oscar Wilde.
In this specific instance, I want to highlight that one banner states exactly "New to D&D? Start with the Player's Handbook or expand subclasses and spells with Xanathar's Guide to Everything. Get rolling!". I agree with several previous posters in that it is somewhat tone deaf that even those who have subscribed to the site for months/years and already own these sourcebooks are forced to acknowledge this little drop-down. Glad to see this discrepancy is being addressed, and would love to see more fine-tuned "site messages" in the future.
The literal definition of advertisement: a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.
I do agree that it was a site message too, though.
I've got to agree. I subscribe, I know your products and have almost all of them. You got me, guys. I don't mind the notifications if "dismiss" actually works, and they're for actual news and/or for products I don't own.