I'm not sure how to approach this, but I'll give it a shot.
The DM of my weekly game lost his home in Altadena, CA last week. In the fire he lost a massive collection of books, modules, maps, minis, etc. He and his family are staying with mine, and in about a week are going to return to LA to begin the search for housing.
In addition to our weekly game, he is an educator who was leading games for multiple schools, including one at his daughter's school (which is now completely gone). I attempted to reach out to WoTC and discovered that doing so was virtually impossible beyond a very difficult to use customer service portal.
Any suggestions on how to reach someone from Wizards to possibly get him some help replacing even a small part of what he lost? He could really use it, and after years of teaching kids D&D out of love for the game I think they might want to help him.
Poking someone on a social media platform might get you a faster response. Many of the higher profile developers have social media accounts and the main WotC Twitter account probably accepts DMs or is notify-able or something. Failing that, I'd assume that your friend's insurance will, in time, help to fill back some of the loss, and on the educator front, if he reaches out to his school librarian, they can likely either direct him to, or resolve for him, a way to get free or discounted resources.
I'm not sure how to approach this, but I'll give it a shot.
The DM of my weekly game lost his home in Altadena, CA last week. In the fire he lost a massive collection of books, modules, maps, minis, etc. He and his family are staying with mine, and in about a week are going to return to LA to begin the search for housing.
In addition to our weekly game, he is an educator who was leading games for multiple schools, including one at his daughter's school (which is now completely gone). I attempted to reach out to WoTC and discovered that doing so was virtually impossible beyond a very difficult to use customer service portal.
Any suggestions on how to reach someone from Wizards to possibly get him some help replacing even a small part of what he lost? He could really use it, and after years of teaching kids D&D out of love for the game I think they might want to help him.
Poking someone on a social media platform might get you a faster response. Many of the higher profile developers have social media accounts and the main WotC Twitter account probably accepts DMs or is notify-able or something. Failing that, I'd assume that your friend's insurance will, in time, help to fill back some of the loss, and on the educator front, if he reaches out to his school librarian, they can likely either direct him to, or resolve for him, a way to get free or discounted resources.
https://dnd.wizards.com/resources/educators
https://www.reddit.com/r/DnD/comments/12ajtdx/dd_in_schools_resources_for_educators/?rdt=65305
https://dnd-support.wizards.com/hc/en-us/articles/9485614877588-Educator-Resources
https://www.literacyworldwide.org/blog/literacy-now/2022/08/05/dungeons-dragons-resource-round-up-one