Hello, I have the subscription that allows me to have a vast amount of characters. Lately, a number of them aren't displaying the portraits on my end, and trying to download the .pdf version will either fail, or display data from another character. I use this feature to generate a lot of characters for public drop-in games I run, and I'm sweating that it won't be working in time.
You can clear your cookies in your browser and see if that helps. It's also worth trying a different browser or device (if you are able to) and see if it's a pervasive issue, in which case you'll want to submit a support ticket using the help portal link below.
Also, you may want to check the website's TOS about using your account to make characters for other people. I don't know the specifics, but I know that people have gotten in trouble before for doing things similar to what you said you're doing.
Hello, I have the subscription that allows me to have a vast amount of characters. Lately, a number of them aren't displaying the portraits on my end, and trying to download the .pdf version will either fail, or display data from another character. I use this feature to generate a lot of characters for public drop-in games I run, and I'm sweating that it won't be working in time.
You can clear your cookies in your browser and see if that helps. It's also worth trying a different browser or device (if you are able to) and see if it's a pervasive issue, in which case you'll want to submit a support ticket using the help portal link below.
Also, you may want to check the website's TOS about using your account to make characters for other people. I don't know the specifics, but I know that people have gotten in trouble before for doing things similar to what you said you're doing.
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