On the compendium tab it shows My Content as only listing the Basic Rules. All other Rule books and Adventures are listed as being in the Marketplace. If I click on anything other than the Basic Rules it responds with a popup stating, "The marketplace is not available during alpha testing. Please go to the Marketplace on D&D Beyond website to unlock content."
I have personally bought the Rules Player's Handbook, Dungeon Master's Guide, Monster Manual and Xanthar's Guide to Everything as well as the Adventure Princes of the Apocalypse. Through Campaign Sharing I have access to most, if not all, content.
If I go to My Account -> My Content I see all of the content available for Download, however, when I attempt to download anything other than the Basic Rules the progress bar hangs at about 80% done.
I have had no problem accessing any content through the web site.
Exact same issue here on iOS. It also seems to think I own sources which I shouldn’t. Would be a lovely gift but I’m not foolish :p So in my account > my content I am seeing for example the tortle package with a download button despite not ever buying it. Basic Rules downloaded fine, anything else (content which I own and that which I don’t) does not download.
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We are paratroopers, private. We are supposed to be surrounded.
Actually following up -- If I go to "My Account" > "My Content" I can then download the sources (though I'm unclear where it goes from there, because I still cannot open it).
I had the same problem as the others. Kept trying to figure out why I couldn't view my purchases. Figured out the My Content trick, but it wasn't intuitive.
Update: I can download the basic books, but not Xanathar's. I did note that basic book downloads took a fair amount of time. Xanathar's went VERY quickly, making me wonder if the right file is there.
On my account I have everything I purchased from the legendary bundle in my compendium, but I do not have access to XGtE, Tortle package and ToA which I purchased separately.
I just now was able to download the Basic Rules but still can’t download any of my other books. I bought all the rule books but no adventures but those still have a download button next to them.
Same here, everything I purchased in the bundle is fine but XGE, Tortles, and Tomb aren't letting me download and are saying they're marketplace items that cannot be used during the alpha.
Edit: Galaxy Note 8, Android 7.1.1
Update: The issue seems resolved on my phone now, and all items are downloadable/downloaded.
Update2: I did have to log out and log back in/reauthorize in order to open and view the items that initially wouldn't download, though.
Same issue... everything (that I've tried... not every item yet) shows up as in My Content save for Xanathar's Guide and the Tortle Package (which I haven't purchased, so that one's correct).
Same issue as everyone else it seems. The content I own shows no difference to Marketplace content as will either not download or stop at roughly 80%. So far I have only been able to download the basic rules.
Ios, iPhone 6s
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On the compendium tab it shows My Content as only listing the Basic Rules. All other Rule books and Adventures are listed as being in the Marketplace. If I click on anything other than the Basic Rules it responds with a popup stating, "The marketplace is not available during alpha testing. Please go to the Marketplace on D&D Beyond website to unlock content."
I have personally bought the Rules Player's Handbook, Dungeon Master's Guide, Monster Manual and Xanthar's Guide to Everything as well as the Adventure Princes of the Apocalypse. Through Campaign Sharing I have access to most, if not all, content.
If I go to My Account -> My Content I see all of the content available for Download, however, when I attempt to download anything other than the Basic Rules the progress bar hangs at about 80% done.
I have had no problem accessing any content through the web site.
Did you logged in?
I have the very same issue. The app says that I am logged in as well.
On the "My Account" tab it shows my user name, and it has a button to Logout, so I assume I am logged in.
I did use the logout button, and then logged back in and I am seeing the same behavior.
Having this issue as well. Tried logging out of the app and back in and got the same result.
I’m seeing similar issues. Adventures I’ve purchased are showing up and able to be downloaded but Rulebooks aren’t.
Exact same issue here on iOS. It also seems to think I own sources which I shouldn’t. Would be a lovely gift but I’m not foolish :p So in my account > my content I am seeing for example the tortle package with a download button despite not ever buying it. Basic Rules downloaded fine, anything else (content which I own and that which I don’t) does not download.
We are paratroopers, private. We are supposed to be surrounded.
same issue, iOS user here. Can only open Basic Rules, but I have purchased several books (obviously that's how we're in the alpha ;))
Getting the same "The marketplace is not available during alpha testing" error.
How do you get a one-armed goblin out of a tree?
Wave!
I have the same issue with xanathars, tomb and tortle. Everything else downloads fine
Actually following up -- If I go to "My Account" > "My Content" I can then download the sources (though I'm unclear where it goes from there, because I still cannot open it).
How do you get a one-armed goblin out of a tree?
Wave!
I had the same problem as the others. Kept trying to figure out why I couldn't view my purchases. Figured out the My Content trick, but it wasn't intuitive.
Same issue (andriod) can see my content via the account screen, gives access to download. It does not download.
In the compendium section everything is under marketplace except for the basic rules.
https://linktr.ee/ImpsCorner
Same here! Only these items are affected on mine.(On Android)Mobile Alpha Test Device: Samsung Galaxy S5 (Android 6.0.1)
Update: I can download the basic books, but not Xanathar's. I did note that basic book downloads took a fair amount of time. Xanathar's went VERY quickly, making me wonder if the right file is there.
Same problem here. IOS. Can only dl basic rules. Rest are in the marketplace tab, even though I own most books.
On my account I have everything I purchased from the legendary bundle in my compendium, but I do not have access to XGtE, Tortle package and ToA which I purchased separately.
(Android)
I just now was able to download the Basic Rules but still can’t download any of my other books. I bought all the rule books but no adventures but those still have a download button next to them.
Same here, everything I purchased in the bundle is fine but XGE, Tortles, and Tomb aren't letting me download and are saying they're marketplace items that cannot be used during the alpha.
Edit: Galaxy Note 8, Android 7.1.1
Update: The issue seems resolved on my phone now, and all items are downloadable/downloaded.
Update2: I did have to log out and log back in/reauthorize in order to open and view the items that initially wouldn't download, though.
Same issue... everything (that I've tried... not every item yet) shows up as in My Content save for Xanathar's Guide and the Tortle Package (which I haven't purchased, so that one's correct).
Testing on iOS 11.2.1 on iPhone X and iPad Pro.
Thanks!
Same issue as everyone else it seems. The content I own shows no difference to Marketplace content as will either not download or stop at roughly 80%. So far I have only been able to download the basic rules.
Ios, iPhone 6s