I've only used the mobile app on one device... the same one. I close the app when finished and reopen as necessary. Please come up with a strategy to handle this reasonable use case.
Nope, but now that I know I can, I'm up and running. Thanks! Why did the same device have multiple device IDs? Is there a "proper" way to exit that I should be using?
No - This was what was causing the issue. For whatever reason, the app kept registering the same device over and over. The update should fix it so that the app doesn't do that anymore.
I've only used the mobile app on one device... the same one. I close the app when finished and reopen as necessary. Please come up with a strategy to handle this reasonable use case.
I think this bug is linked to Google authentication. Do you use that? (To test my theory).
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D&D Beyond FoundersCheck the connected devices for your account. You're limited to 3 unless you have a subscription.
https://www.dndbeyond.com/account/mobile-devices
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I'm having the same problem it started yesterday. Also I'm using my Google login to access my account using the D&D Beyond app.
I've encountered the same problem. I have tried both Google and twitch logins. I should only be logged in on my phone.
This issue should be resolved with the latest version of the App on both Android and iOS: 1.1.13 for Android and 1.1.12 for iOS
If you continue to see multiple devices populating your lists after clearing them out, let us know!
Be sure to update the app and restart the mobile device.
Thanks!
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The problem still occurs on the mobile app only. Thank you for your help and time.
You cleared out the false devices in this list? https://www.dndbeyond.com/account/mobile-devices
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Nope, but now that I know I can, I'm up and running. Thanks! Why did the same device have multiple device IDs? Is there a "proper" way to exit that I should be using?
That worked, thank you.
No - This was what was causing the issue. For whatever reason, the app kept registering the same device over and over. The update should fix it so that the app doesn't do that anymore.
Site Rules & Guidelines --- Focused Feedback Mega Threads --- Staff Quotes --- Homebrew Tutorial --- Pricing FAQ
Please feel free to message either Sorce or another moderator if you have any concerns.