Got the update, and could transfer the app itself to my SD card (progress, yay!) but it doesn't seem to allow me to then set the SD card as the location to save my library to. Tapping the "App Storage Location" option in the settings only takes me to the storage options for my device. It doesn't let me choose anything, and any books downloaded are still going into the device storage.
Got the update, and could transfer the app itself to my SD card (progress, yay!) but it doesn't seem to allow me to then set the SD card as the location to save my library to. Tapping the "App Storage Location" option in the settings only takes me to the storage options for my device. It doesn't let me choose anything, and any books downloaded are still going into the device storage.
Same for me, this seems like a bad joke. If I'm not completely misunderstanding this update, it didn't help with the problem at all.
Got the update, and could transfer the app itself to my SD card (progress, yay!) but it doesn't seem to allow me to then set the SD card as the location to save my library to. Tapping the "App Storage Location" option in the settings only takes me to the storage options for my device. It doesn't let me choose anything, and any books downloaded are still going into the device storage.
Exactly the same problem here. Unless I'm missing something very obvious, the update was essentially just the addition of a menu option that doesn't actually do anything.
An update: you will be able to move the app to the SD card very soon.
Oh, now I see the problem here. This is one of those "technically..." situations. Shame on me for assuming the best.
We need to clarify: the problem was never that the 400 MB app itself was taking up too much internal storage space on our phones and tablets. The problem is that the 3+ gigabytes of external files, books we purchase with the intent of using and which are the primary selling point of D&D Beyond as a service, can't be downloaded to and stored on an SD card.
Nobody cares about where the app itself goes. We want to be able to put the books on our SD cards.
Transferring the app to SD storage just causes the app to constantly crash. I have to keep the app on internal storage. That's fine, so long as we can get the books to download to SD.
Transferring the app to SD storage just causes the app to constantly crash. I have to keep the app on internal storage. That's fine, so long as we can get the books to download to SD.
Not having any crash issues putting the app on the SD card, but I am with the others who say the issue isn't the app, it's the storage location for the books.
This has been working fine for me since the last update a couple weeks back (version 2.0.2 currently installed). The entire app including its data (the books) are stored on my SD card now and luckily for me I haven't experienced any crashes or anything since that update. But, I also hadn't downloaded any books prior to moving it over. Maybe that makes a difference.
This has been working fine for me since the last update a couple weeks back (version 2.0.2 currently installed). The entire app including its data (the books) are stored on my SD card now and luckily for me I haven't experienced any crashes or anything since that update. But, I also hadn't downloaded any books prior to moving it over. Maybe that makes a difference.
Nope. I have nothing, not a single book, currently downloaded (which is just great considering the hundreds of dollars I spent on them, let me tell you). The "App Storage Location" option added to the menu in the last update literally just opens the built-in Android storage manager -- it doesn't even try to do anything in-app like provide a checkbox to select or pop up a prompt. Great if I need to unmount or reformat my SD card but want to do it through D&D Beyond for some insane reason, totally useless for storing and making use of the material I purchased.
I'm also not seeing the promised option to even move the app itself to my SD card, by the way. Not as an option within the app, nor does my system recognize it as an app that can be moved via the usual method. (Samsung Galaxy A11 running Android 10, before anyone asks.) I even deleted and re-downloaded the app just now, just in case. No change.
I'm going to say it again: support for the old app should not have been pulled until after the new one had full functionality.
Greetings, Feedback Team! Similar issues on where downloaded books in Library are stored. Started a discord inquiry on the matter Weds June 8 at approx 225 EST, copy and paste as follows:
I am using the D&D Beyond App, and enjoying the Library feature. I have a Samsung Galaxy Tab S2 (SM-T713) 32 GB model running Samsung's flavor of Android 7.0, and a 64GB SD card (showing as 58.4 GB in the system). I really appreciate the ability you just enabled to install the App on the SD card to save internal storage space. My Tablet and I are inseparable, and because of that, My overworked internal storage is right up against 30 to 31 GB often while my SD card is only using a measly 2.1 GB of its 58+GB. It seems the D&D app install footprint is about 81.79 MB on my SD card, but the books (and I mean all of them, thanks in majority to the generosity of a Legendary Bundle Code procured in a "Beyond Heroes" drawing by Todd and B.Dave Walters) are still sitting on my internal storage it would seem to the Present tune of 4.03 GB. Is this operating as designed? Could Samsung and Andriod be handling the book Data in the Library incorrectly? Because if I could get all that data off the internal storage and onto the unused expanses of the SD, I would be ecstatic.
[Moderator in turn replied] spamandtuna — Yesterday at 2:50 PM EST I believe the latest update to the Android app added a feature that lets you use your external storage for that data.
Redbeardin84 — Today at 3:16 PM EST Running the May 24, 2021 update, and that is not what I am experiencing. As per above, I only succeeded in moving the 81.79 MB App install footprint to my SD card. The Books data is downloaded to the Library manually in the app, and that data is showing as being resident on internal storage for my specific tablet. Now I have found Samsung to make other nonsensical restrictions in the past with many apps, So I don't believe it must be the D&D beyond app per se, but I would appreciate it if this could get passed up the chain to confirm I am experiencing something strange or if this is in operation as designed. There may be reasons I don't understand to restrict where the Data should and should not be, for example. I can't know.
spamandtuna — Today at 3:20 PM I'll admit, I don't have an Android phone myself, so I'm not sure how this is meant to work. [3:20 PM] All it says in the changelog here is: Install the app on the SD card https://www.dndbeyond.com/changelog/1000-d-d-beyond-mobile-app-2-0-2 [3:21 PM] But let me see if I can get some clarification for you.
...And understandably This is where the matter has been left off. I have no issues with the usability and stability of the app. I'm not Getting crashes. Similarly tried to solve the location issue by deleting the data and app, reinstalling the app, moving the app to the SD, and then redownloading 4+ GB of books to the App Library. Just having similar storage location issue not being what is ideal and desired
I do have the ability to move the app itself to SD (on Android here) but as Mjolnerd points out, the option in the settings menu merely opens the general storage settings in Android with no way to change the library storage location.
I do have the ability to move the app itself to SD (on Android here) but as Mjolnerd points out, the option in the settings menu merely opens the general storage settings in Android with no way to change the library storage location.
This is what I did for myself. It moved the app, yes, but it also stores all the books on External storage as well. I don't see a way to do this in-app or to store the library separately from the app, but mine is definitely all on the SD card. And, as mentioned, I didn't have any books downloaded before moving it because I didn't want to deal with filling up my internal storage.
I changed the location by holding down the app icon on my tablet and selecting app info. Then i selected storage, then storage used and changed it to external sd card. I was not able to do it in the app, but this way seemed to work for me. Good luck.
Mine still stores the book data on the internal memory on the Galaxy S7 (Android V8). The app itself is on the SD storage but any data remains on the phone's memory, even with a fresh install and moving the app before logging in.
Hopefully they can get it sorted properly as the app is rather unusable for a DM wanting to quickly look up resources in its current state.
Yes, please bump the priority on adding SD card download option.
Got the update, and could transfer the app itself to my SD card (progress, yay!) but it doesn't seem to allow me to then set the SD card as the location to save my library to. Tapping the "App Storage Location" option in the settings only takes me to the storage options for my device. It doesn't let me choose anything, and any books downloaded are still going into the device storage.
Same for me, this seems like a bad joke. If I'm not completely misunderstanding this update, it didn't help with the problem at all.
Exactly the same problem here. Unless I'm missing something very obvious, the update was essentially just the addition of a menu option that doesn't actually do anything.
Oh, now I see the problem here. This is one of those "technically..." situations. Shame on me for assuming the best.
We need to clarify: the problem was never that the 400 MB app itself was taking up too much internal storage space on our phones and tablets. The problem is that the 3+ gigabytes of external files, books we purchase with the intent of using and which are the primary selling point of D&D Beyond as a service, can't be downloaded to and stored on an SD card.
Nobody cares about where the app itself goes. We want to be able to put the books on our SD cards.
We're investigating the issue as it seems to behave unexpectedly. Thank you for your patience.
Transferring the app to SD storage just causes the app to constantly crash. I have to keep the app on internal storage. That's fine, so long as we can get the books to download to SD.
Interesting. It shouldn't definitely crash.
What device and OS version do you use?
Samsung Galaxy J3, Android version 9. Also haven't been able to transfer bookmarks from the Reader to the Combined app.
Not having any crash issues putting the app on the SD card, but I am with the others who say the issue isn't the app, it's the storage location for the books.
Powers &8^]
Any update on getting this fixed so we can download the sourcebooks?
This has been working fine for me since the last update a couple weeks back (version 2.0.2 currently installed). The entire app including its data (the books) are stored on my SD card now and luckily for me I haven't experienced any crashes or anything since that update. But, I also hadn't downloaded any books prior to moving it over. Maybe that makes a difference.
Nope. I have nothing, not a single book, currently downloaded (which is just great considering the hundreds of dollars I spent on them, let me tell you). The "App Storage Location" option added to the menu in the last update literally just opens the built-in Android storage manager -- it doesn't even try to do anything in-app like provide a checkbox to select or pop up a prompt. Great if I need to unmount or reformat my SD card but want to do it through D&D Beyond for some insane reason, totally useless for storing and making use of the material I purchased.
I'm also not seeing the promised option to even move the app itself to my SD card, by the way. Not as an option within the app, nor does my system recognize it as an app that can be moved via the usual method. (Samsung Galaxy A11 running Android 10, before anyone asks.) I even deleted and re-downloaded the app just now, just in case. No change.
I'm going to say it again: support for the old app should not have been pulled until after the new one had full functionality.
Greetings, Feedback Team! Similar issues on where downloaded books in Library are stored. Started a discord inquiry on the matter Weds June 8 at approx 225 EST, copy and paste as follows:
I am using the D&D Beyond App, and enjoying the Library feature. I have a Samsung Galaxy Tab S2 (SM-T713) 32 GB model running Samsung's flavor of Android 7.0, and a 64GB SD card (showing as 58.4 GB in the system). I really appreciate the ability you just enabled to install the App on the SD card to save internal storage space. My Tablet and I are inseparable, and because of that, My overworked internal storage is right up against 30 to 31 GB often while my SD card is only using a measly 2.1 GB of its 58+GB. It seems the D&D app install footprint is about 81.79 MB on my SD card, but the books (and I mean all of them, thanks in majority to the generosity of a Legendary Bundle Code procured in a "Beyond Heroes" drawing by Todd and B.Dave Walters) are still sitting on my internal storage it would seem to the Present tune of 4.03 GB. Is this operating as designed? Could Samsung and Andriod be handling the book Data in the Library incorrectly? Because if I could get all that data off the internal storage and onto the unused expanses of the SD, I would be ecstatic.
[Moderator in turn replied] spamandtuna — Yesterday at 2:50 PM EST
I believe the latest update to the Android app added a feature that lets you use your external storage for that data.
Redbeardin84 — Today at 3:16 PM EST
Running the May 24, 2021 update, and that is not what I am experiencing. As per above, I only succeeded in moving the 81.79 MB App install footprint to my SD card. The Books data is downloaded to the Library manually in the app, and that data is showing as being resident on internal storage for my specific tablet. Now I have found Samsung to make other nonsensical restrictions in the past with many apps, So I don't believe it must be the D&D beyond app per se, but I would appreciate it if this could get passed up the chain to confirm I am experiencing something strange or if this is in operation as designed. There may be reasons I don't understand to restrict where the Data should and should not be, for example. I can't know.
spamandtuna — Today at 3:20 PM
I'll admit, I don't have an Android phone myself, so I'm not sure how this is meant to work.
[3:20 PM]
All it says in the changelog here is:
Install the app on the SD card
https://www.dndbeyond.com/changelog/1000-d-d-beyond-mobile-app-2-0-2
[3:21 PM]
But let me see if I can get some clarification for you.
...And understandably This is where the matter has been left off. I have no issues with the usability and stability of the app. I'm not Getting crashes. Similarly tried to solve the location issue by deleting the data and app, reinstalling the app, moving the app to the SD, and then redownloading 4+ GB of books to the App Library. Just having similar storage location issue not being what is ideal and desired
I do have the ability to move the app itself to SD (on Android here) but as Mjolnerd points out, the option in the settings menu merely opens the general storage settings in Android with no way to change the library storage location.
This is what I did for myself. It moved the app, yes, but it also stores all the books on External storage as well. I don't see a way to do this in-app or to store the library separately from the app, but mine is definitely all on the SD card. And, as mentioned, I didn't have any books downloaded before moving it because I didn't want to deal with filling up my internal storage.
I'm running a Galaxy Tab S6 with Android 11.
That's very strange then. I'm on 2.0.2 also, and have tried uninstalling and reinstalling it. Anything I download is definitely still in phone memory.
Still having this issue. Any progress?
I changed the location by holding down the app icon on my tablet and selecting app info. Then i selected storage, then storage used and changed it to external sd card. I was not able to do it in the app, but this way seemed to work for me. Good luck.
Mine still stores the book data on the internal memory on the Galaxy S7 (Android V8). The app itself is on the SD storage but any data remains on the phone's memory, even with a fresh install and moving the app before logging in.
Hopefully they can get it sorted properly as the app is rather unusable for a DM wanting to quickly look up resources in its current state.