I bought Candlekeep Mysteries recently to prep for an upcoming campaign, and now I feel a bit burned that the sale is going on. This is probably not the best feeling you want to engender from sales.
To be clear, I went ahead and bought Van Richten's guide in the sale, which I probably wouldn't have otherwise. I'm not going to line up a boycott because of bad timing. But...
A really consumer-supportive move would be to issue D&D Beyond credit for folks who bought books within a particular window before a sale. Even a $5 "thanks for supporting us" stipend would be appreciated. No need to give money back - give me credit I can use to buy more books!
I bought Candlekeep Mysteries recently to prep for an upcoming campaign, and now I feel a bit burned that the sale is going on. This is probably not the best feeling you want to engender from sales.
To be clear, I went ahead and bought Van Richten's guide in the sale, which I probably wouldn't have otherwise. I'm not going to line up a boycott because of bad timing. But...
A really consumer-supportive move would be to issue D&D Beyond credit for folks who bought books within a particular window before a sale. Even a $5 "thanks for supporting us" stipend would be appreciated. No need to give money back - give me credit I can use to buy more books!
Then I take it you have an issue when any game goes on sale on Steam, like the next week after you bought it and try and get Valve to get you a refund or credit? Or maybe you bought a jacket at Macy's and the next week it's on sale, do you go to customer service and start demanding the difference back?
Sales start and end at times not always announced, and if you buy something and it's on sale the following week, there is nothing that makes you entitled to any kind of credit or anything. It's just the nature of retail: Sometimes you have good timing, sometimes you don't.
Rollback Post to RevisionRollBack
Formerly Devan Avalon.
Trying to get your physical content on Beyond is like going to Microsoft and saying "I have a physical Playstation disk, give me a digital Xbox version!"
I bought Candlekeep Mysteries recently to prep for an upcoming campaign, and now I feel a bit burned that the sale is going on. This is probably not the best feeling you want to engender from sales.
To be clear, I went ahead and bought Van Richten's guide in the sale, which I probably wouldn't have otherwise. I'm not going to line up a boycott because of bad timing. But...
A really consumer-supportive move would be to issue D&D Beyond credit for folks who bought books within a particular window before a sale. Even a $5 "thanks for supporting us" stipend would be appreciated. No need to give money back - give me credit I can use to buy more books!
Then I take it you have an issue when any game goes on sale on Steam, like the next week after you bought it and try and get Valve to get you a refund or credit? Or maybe you bought a jacket at Macy's and the next week it's on sale, do you go to customer service and start demanding the difference back?
Sales start and end at times not always announced, and if you buy something and it's on sale the following week, there is nothing that makes you entitled to any kind of credit or anything. It's just the nature of retail: Sometimes you have good timing, sometimes you don't.
Steam absolutely does allow you to refund your purchase - within two weeks and less than two hours played it doesn't even take effort - in which case you can buy again at the sale price. And here in Australia you can return most products to the store without issue; and you can absolutely walk into a store and request the difference. Some stores might not as a matter of policy, but others will. So the funny thing is - yes, I would.
But that's not even the point. I'm not asking for my money back - I'm suggesting that good customers buy even when things aren't on sale, and penalizing them for it is perhaps not the look a store is going for.
Rollback Post to RevisionRollBack
Even a blind squirrel finds a nut once in awhile.
To post a comment, please login or register a new account.
I bought Candlekeep Mysteries recently to prep for an upcoming campaign, and now I feel a bit burned that the sale is going on. This is probably not the best feeling you want to engender from sales.
To be clear, I went ahead and bought Van Richten's guide in the sale, which I probably wouldn't have otherwise. I'm not going to line up a boycott because of bad timing. But...
A really consumer-supportive move would be to issue D&D Beyond credit for folks who bought books within a particular window before a sale. Even a $5 "thanks for supporting us" stipend would be appreciated. No need to give money back - give me credit I can use to buy more books!
Even a blind squirrel finds a nut once in awhile.
Then I take it you have an issue when any game goes on sale on Steam, like the next week after you bought it and try and get Valve to get you a refund or credit? Or maybe you bought a jacket at Macy's and the next week it's on sale, do you go to customer service and start demanding the difference back?
Sales start and end at times not always announced, and if you buy something and it's on sale the following week, there is nothing that makes you entitled to any kind of credit or anything. It's just the nature of retail: Sometimes you have good timing, sometimes you don't.
Formerly Devan Avalon.
Trying to get your physical content on Beyond is like going to Microsoft and saying "I have a physical Playstation disk, give me a digital Xbox version!"
Steam absolutely does allow you to refund your purchase - within two weeks and less than two hours played it doesn't even take effort - in which case you can buy again at the sale price. And here in Australia you can return most products to the store without issue; and you can absolutely walk into a store and request the difference. Some stores might not as a matter of policy, but others will. So the funny thing is - yes, I would.
But that's not even the point. I'm not asking for my money back - I'm suggesting that good customers buy even when things aren't on sale, and penalizing them for it is perhaps not the look a store is going for.
Even a blind squirrel finds a nut once in awhile.