I made and account and a character sheet online, then upon signing in on the app it gave me a different username under the same Gmail login and can't access anything I made on the online account. Any fix for this?
You will probably need to submit a support ticket. Click on the contact us link below to get started. Unfortunately support is very backed up at te moment. are you sure you signed in with the same system both places? Options are sign in with google, Sign in with Apple, and at least for those of us who have been around for a long time, sign in with Twitch. Signing in With two different methods leads to two different accounts.
same problem here, my friend logged in using google only any somehow logged in into another account with a similar name but with some random numbers and letters. there's an email with the old name in his gmail. he's sure he's using the same system
I made and account and a character sheet online, then upon signing in on the app it gave me a different username under the same Gmail login and can't access anything I made on the online account. Any fix for this?
You will probably need to submit a support ticket. Click on the contact us link below to get started. Unfortunately support is very backed up at te moment. are you sure you signed in with the same system both places? Options are sign in with google, Sign in with Apple, and at least for those of us who have been around for a long time, sign in with Twitch. Signing in With two different methods leads to two different accounts.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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same problem here, my friend logged in using google only any somehow logged in into another account with a similar name but with some random numbers and letters. there's an email with the old name in his gmail. he's sure he's using the same system
Is it possible you might have accidentally used the relatively new “hide my email” feature? If so, that’s the problem.
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Same thing happened to me