I was told that if I didn't want to update a book, that I could retain my previously downloaded version and choose not to update. This option has been taken away from me, removing files on my phone without my permission.
I was told that if I didn't want to update a book, that I could retain my previously downloaded version and choose not to update. This option has been taken away from me, removing files on my phone without my permission.
You posted in this thread multiple times where moderators specifically stated that the books are always the latest version.
I'm not going to get into the arguments that were presented in that thread, but the summary is that it's a ongoing persistent digital service and that updates are made. You aren't happy with those updates and you aren't happy with how some material has been altered. Those are valid points, but as far as your access to the current content is, it's current content or nothing. It's important to note that you don't own anything on D&D Beyond, you have paid for access to what the current iterations are and that in turn unlocks the ability to use the character builders and compendiums with those details enabled.
If you chose not to update your downloaded versions of those books and the app no longer worked with those out of date versions? So be it. You have no recourse, and D&D Beyond has stated multiple times that it doesn't support older versions.
The flaw in your premise lies in whether the files are no longer supported, or whether the files no longer EXIST.
DnDBeyond may indeed have every right to drop support for the old files. If they updated their app to only recognize their newly updated versions and my old versions are left floating around on my phone then so be it. HOWEVER if I have already downloaded older files, and choose not to update those files, then DnDBeyond does NOT have the right to remove those files from my phone without my permission WHICH I DID NOT GIVE.
The flaw in your premise lies in whether the files are no longer supported, or whether the files no longer EXIST.
DnDBeyond may indeed have every right to drop support for the old files. If they updated their app to only recognize their newly updated versions and my old versions are left floating around on my phone then so be it. HOWEVER if I have already downloaded older files, and choose not to update those files, then DnDBeyond does NOT have the right to remove those files from my phone without my permission WHICH I DID NOT GIVE.
D&D Beyond has the right to revoke access at any time for any reason, per those terms of sale.
You acknowledge and agree: (a) that Fandom may change the price of digital goods on D&D Beyond at any time, without notice, for any reason or for no reason, (b) that the amount of currency necessary to obtain certain digital goods may fluctuate, (c) that Fandom has no liability to you for any changes in the price of such D&D Beyond digital goods and/or the amount of currency necessary to obtain such digital goods, (d) that digital goods made available by Fandom on D&D Beyond are only usable in conjunction with the D&D Beyond toolkits, and are not designed to be exported or used with other toolkits or systems, and (e) that toolkits and other functionality on D&D Beyond are provided as-is, and are subject to changes and further development.
That, and you gave permission. When you updated the app, permission was implied.
The apps use an entirely different folder than the downloaded files for the books. Permission to update an app is not permission to remove the downloaded books. If I update my onedrive app, that doesn't give it permission to modify files that I've already downloaded to my phone.
The apps use an entirely different folder than the downloaded files for the books. Permission to update an app is not permission to remove the downloaded books. If I update my onedrive app, that doesn't give it permission to modify files that I've already downloaded to my phone.
I don't presume to know the OneDrive terms of service, but using a different companies service which has a completely different premise as reasoning for why you should be allowed to keep your files isn't a good faith argument.
I'm sorry that your version of the book you wanted to keep was taken away from you, but fact is that is what you signed up for when you bought access to the books on this site. You don't own any specific version of any specific content. You unlocked a license to use that content as it is being currently presented. That content can be altered at any time.
You can talk about how the content is on your device, but you had to access it using their app. They made that version inaccessible, and therefore no longer works.
That agreement applies to files hosted on DnDBeyond's servers, not to files I already am in possession of. Claiming that my argument is not in good faith simply because it is a different company is not a good faith argument, as I am not referring to company policy, I am referring to legal policy what ANY company has right to modify without explicit permission being given. I specifically did NOT select the "download update" button for Volo's Guide, and the app asked no permission for the process of modifying files on my phone. I had access to those files through several other means as well.
Now if you're trying to claim that your "license agreement" protects you from any legal culpability, then you run into the unfortunate point that under these circumstances you are trying to defend, the legality of those "agreements" is not necessarily so clear cut, as such claims would "legally" allow you to simply remove all content from all books from people's phones. It wouldn't exactly be great business to allow that precedent to be set though, would it?
Wait, you're not even a moderator. If you're not representing DnDBeyond in any official capacity, then I don't even care about your superficial understanding of legal practices.
The recent update to the D&D Beyond app has changed how the compendium files are accessed and updated, with the intent being to allow 'modular' updating. Before, if an update was released, the entire book had to be redownloaded and then would replace the old file. This caused issues including long update times, high data usages, and in some cases inability to update books if you didn't have enough local storage.
The new system allows books to be updated in a modular fashion; ie only the sections that have changed are downloaded and applied. However, it seems in this case due to the storage location you may have selected on your device, how your app is installed, how your phone handles file structure changes within apps, or any other possible reason, this update has prompted you to redownload the books. This is unfortunately an unavoidable occurrence when dealing with apps that serve as file delivery and management platforms, especially when user customisation comes in.
Thank you, though it's frustrating that it took this long to get an actual response to this issue. Now that you have given some degree of confirmation that my old files were not actually removed, but merely not being recognized by the app, I was able to track them down, back them up, and even have my non-defaced version of volo's guide back up and running.
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Because that turned out to be a lie.
I opened my app, spent some 15 minutes looking at "updating app" and now every single book I had downloaded is missing.
I'm not sure what better place there is to post this than on the mobile app feedback page. What exactly is being done to address this problem?
https://www.dndbeyond.com/changelog/1147-streamlined-book-updates-on-mobile-v2-6
I don't think they've ever said there will never be updates, just that they are now smaller and easier to manage.
I was told that if I didn't want to update a book, that I could retain my previously downloaded version and choose not to update. This option has been taken away from me, removing files on my phone without my permission.
https://www.dndbeyond.com/forums/d-d-beyond-general/d-d-beyond-feedback/127922-request-ability-to-view-content-altered-removed?comment=17
You posted in this thread multiple times where moderators specifically stated that the books are always the latest version.
I'm not going to get into the arguments that were presented in that thread, but the summary is that it's a ongoing persistent digital service and that updates are made. You aren't happy with those updates and you aren't happy with how some material has been altered. Those are valid points, but as far as your access to the current content is, it's current content or nothing. It's important to note that you don't own anything on D&D Beyond, you have paid for access to what the current iterations are and that in turn unlocks the ability to use the character builders and compendiums with those details enabled.
If you chose not to update your downloaded versions of those books and the app no longer worked with those out of date versions? So be it. You have no recourse, and D&D Beyond has stated multiple times that it doesn't support older versions.
The flaw in your premise lies in whether the files are no longer supported, or whether the files no longer EXIST.
DnDBeyond may indeed have every right to drop support for the old files. If they updated their app to only recognize their newly updated versions and my old versions are left floating around on my phone then so be it. HOWEVER if I have already downloaded older files, and choose not to update those files, then DnDBeyond does NOT have the right to remove those files from my phone without my permission WHICH I DID NOT GIVE.
There isn't a flaw in my premise.
https://www.fandom.com/terms-of-sale
D&D Beyond has the right to revoke access at any time for any reason, per those terms of sale.
That, and you gave permission. When you updated the app, permission was implied.
The apps use an entirely different folder than the downloaded files for the books. Permission to update an app is not permission to remove the downloaded books. If I update my onedrive app, that doesn't give it permission to modify files that I've already downloaded to my phone.
I don't presume to know the OneDrive terms of service, but using a different companies service which has a completely different premise as reasoning for why you should be allowed to keep your files isn't a good faith argument.
I'm sorry that your version of the book you wanted to keep was taken away from you, but fact is that is what you signed up for when you bought access to the books on this site. You don't own any specific version of any specific content. You unlocked a license to use that content as it is being currently presented. That content can be altered at any time.
You can talk about how the content is on your device, but you had to access it using their app. They made that version inaccessible, and therefore no longer works.
That agreement applies to files hosted on DnDBeyond's servers, not to files I already am in possession of. Claiming that my argument is not in good faith simply because it is a different company is not a good faith argument, as I am not referring to company policy, I am referring to legal policy what ANY company has right to modify without explicit permission being given. I specifically did NOT select the "download update" button for Volo's Guide, and the app asked no permission for the process of modifying files on my phone. I had access to those files through several other means as well.
Now if you're trying to claim that your "license agreement" protects you from any legal culpability, then you run into the unfortunate point that under these circumstances you are trying to defend, the legality of those "agreements" is not necessarily so clear cut, as such claims would "legally" allow you to simply remove all content from all books from people's phones. It wouldn't exactly be great business to allow that precedent to be set though, would it?
Wait, you're not even a moderator. If you're not representing DnDBeyond in any official capacity, then I don't even care about your superficial understanding of legal practices.
The recent update to the D&D Beyond app has changed how the compendium files are accessed and updated, with the intent being to allow 'modular' updating. Before, if an update was released, the entire book had to be redownloaded and then would replace the old file. This caused issues including long update times, high data usages, and in some cases inability to update books if you didn't have enough local storage.
The new system allows books to be updated in a modular fashion; ie only the sections that have changed are downloaded and applied. However, it seems in this case due to the storage location you may have selected on your device, how your app is installed, how your phone handles file structure changes within apps, or any other possible reason, this update has prompted you to redownload the books. This is unfortunately an unavoidable occurrence when dealing with apps that serve as file delivery and management platforms, especially when user customisation comes in.
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Thank you, though it's frustrating that it took this long to get an actual response to this issue. Now that you have given some degree of confirmation that my old files were not actually removed, but merely not being recognized by the app, I was able to track them down, back them up, and even have my non-defaced version of volo's guide back up and running.