If an individual or corporation clearly communicates that they might do something and if you agree to it, then in my book at least, it's perfectly moral for them to do something you authorized.
Do they though? I just tried purchasing KftGV, and got through multiple screens (ok, I didn't actually enter my payment information as I don't want to get it at this time so I didn't risk accidentally buying it, so there is some ambiguity), and nowhere did it say that I wouldn't own it. It mentioned about not being refundable for my purchase (which can imply ownership) and a lack of entitlement to a physical copy. It never said anywhere that what I was purchasing was not permanent access or ownership. The main reason I knew it wasn't was because of 1) Being burned by this kind of thing before and 2) Having an understanding of how businesses and contracts work, I'd know they needed these kinds of arrangements to work. Most people can't say the same about either of those.
Indeed, the indication that it was a temporary licence and not a permanent ownership is tucked away in the General Terms, IE the small print, that businesses know most people won't bother to read. It's also six paragraphs in to the document (and not very short ones at that). I wouldn't say that's "clearly communicated", and would argue that if a substantial number of people are saying they didn't understand an aspect of a contract*, then, almost by definition, it wasn't clearly communicated.
* One could assert that they are/might be lying, but given that the clause is tucked away in the middle of a document that most people would never read, then I think it's reasonable to treat the claim as being made in good faith.
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If you're not willing or able to to discuss in good faith, then don't be surprised if I don't respond, there are better things in life for me to do than humour you. This signature is that response.
The conflation of legal and moral in this thread is making my eye twitch.
When a company says "We may do X, you agree to this by doing Y", it seems morally fair for them to do X, and the people who willingly and knowingly gave permission for DD&B to revoke access to their books by purchasing the right to view those products really aren't able to fairly complain about what they consented to happening.
If an individual or corporation clearly communicates that they might do something and if you agree to it, then in my book at least, it's perfectly moral for them to do something you authorized.
Unless, of course, there is some local legislation that would limit use of such a clause, which there may well be, here in the EU.
And there are some arguments that supported that WotC was legally and morally in the right when it looked like they were going to de-authorize the OGL. That doesn't mean that it was a good business practice to raise that possibility, or that it would be a good business practice to end access to all the purchases people have made of content on DDB. The company took a huge hit to its public image due to the OGL disaster, and so even though this matter is not entirely equivalent, it might behoove them to tread lightly in handling it.
The conflation of legal and moral in this thread is making my eye twitch.
When a company says "We may do X, you agree to this by doing Y", it seems morally fair for them to do X, and the people who willingly and knowingly gave permission for DD&B to revoke access to their books by purchasing the right to view those products really aren't able to fairly complain about what they consented to happening.
If an individual or corporation clearly communicates that they might do something and if you agree to it, then in my book at least, it's perfectly moral for them to do something you authorized.
Unless, of course, there is some local legislation that would limit use of such a clause, which there may well be, here in the EU.
And there are some arguments that supported that WotC was legally and morally in the right when it looked like they were going to de-authorize the OGL. That doesn't mean that it was a good business practice to raise that possibility, or that it would be a good business practice to end access to all the purchases people have made of content on DDB. The company took a huge hit to its public image due to the OGL disaster, and so even though this matter is not entirely equivalent, it might behoove them to tread lightly in handling it.
The really sad thing about this entire thread is that wotc haven’t said anything remotely like they are going to do this. This is a perfect example of a herd of cows having a panic and stampeding.
Just buy the books physically from your local hobby shop. Problem solved.
It's not so simple as that. There are multiple considerations in Re: buying online/digital books vs. physical books.
1) As mentioned by Caerwyn (sp?), physical books can be destroyed/lost/stolen in ways that something in the cloud presumably should not.
2) Cost. Not all players can easily pony up $120 (or so, got to include tax) for books as you so flippantly stated. This is a hobby, yes, not a necessity. Like I said, WotC has a right to make money by selling product, but a product (digital or physical) purchased with the good faith expectation that access to said product remain is not unreasonable. Also, those of us who have already used our money to buy something (that is a hobby) should not further be cost-burdened by having to buy an extra copy of that very same thing they already bought, esp. when we may do not have a bunch of disposable income just lying around to spend on more stuff. And before you try to bring it up, this is an altogether different argument from people who say that they should be entitled to a DDB-copy of a book just because they bought the physical copy. I am not arguing that a purchasing a digital copy should entitle one to a free physical book or vice versa. I am arguing that a purchase made in a particular medium should remain accessible in that particular medium as much as financially possible by the company owning/controlling access to that digital copy if the purchase was for a digital copy.
3) Space. Some people intentionally choose a digital book because it saves space. Not everyone has bookshelf space for lots of RPG books. I don't know about you, but where I'm at, real estate is VERY expensive, which affects the price of both purchasing and renting a living space. This is more or less also related to Cost (see above).
And there are some arguments that supported that WotC was legally and morally in the right when it looked like they were going to de-authorize the OGL. That doesn't mean that it was a good business practice to raise that possibility, or that it would be a good business practice to end access to all the purchases people have made of content on DDB. The company took a huge hit to its public image due to the OGL disaster, and so even though this matter is not entirely equivalent, it might behoove them to tread lightly in handling it.
The really sad thing about this entire thread is that wotc haven’t said anything remotely like they are going to do this. This is a perfect example of a herd of cows having a panic and stampeding.
It is not unprecedented that a company removes access to crucial software or other crucial information that permits hardware to work. Many companies have done this. While I would like to believe that Hasbro/WotC is above that kind of thing, the recent OGL kerfuffle combined with the scrubbing of several playable "races" (that were never accused by anybody of being racist in the first place *cough* Kenku *cough*) from the Mordenkainen's Monstrosity Miniplex book has convinced me that it's better to be proactive in raising this issue rather than being merely reactive. The purpose of this thread is not to spread panic, but to ensure that whomever at WotC is tasked with monitoring customer opinion of this site knows that we are aware of what they are capable of and that we are prepared to boycott their company if they start taking away legally purchased content just because it does not fit in with the 6th edition "design philosophy." As Pantagruel has mentioned, it hardly costs them anything to maintain content that they have already created on this website. If WotC decides to censor their own product by cutting off our access to stuff we already bought, that is not okay. This thread puts them on notice that we are watching.
This presumes that WotC *has* someone that monitors this forum for customer opinion. That is not inherently a given, even with the nature of the hobby -- nor is it a realistic idea. Indeed, business wise, it isn't a good idea.
Companies can censor anything, anytime -- just like individual people can and do censor themselves every single day (and those with supervisors they dislike to do more than typical).
It is yet to be established that someone actually bought the digital works. While it may feel that way and seem that way, that is not a given either -- all that we can make assertions using as fact is that we are given access to them, which is different from outright purchase and ownership. The model here is more like a private, pay to access library than a bookstore. Which, I note, is one of the reasons that it doesn't make sense for them to have someone monitor the forums for customer complaints except in specific areas (which do not exist here and should tell you something).
They do have a customer complaint email set up. That is much more useful from a business standpoint and more cost effective and precise.
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Only a DM since 1980 (3000 Sessions) / PhD, MS, MA / Mixed, Bi, Trans, Woman
It is not unprecedented that a company removes access to crucial software or other crucial information that permits hardware to work.
Usually that's either part of "we shut it down completely" or "we redesigned the software in a way that broke older systems".
I consider it unlikely that Wizards would shut down DDB completely.
It's somewhat more likely that they'd design a new system with a new way of storing information, and simply not transfer legacy content to the new system. However, I would expect them to simply leave the old legacy content available in its original format.
In any situation like this, it's important to distinguish between:
What they can legally do.
What they can ethically do.
What it makes business sense for them to do.
Corporations are generally more concerned with (1) and (3) than with (2), but (3) does prevent a lot of things.
Paper trail. Or, in this case, Forum trail. One email from one customer means very little. Again, the purpose of this thread is to raise awareness to the "inventory" managment people at WotC that we are aware of their possible shenanigans. So if you do not want WotC to remove access to your already purchased digital books, let them know about it.
The WotC website claims that they regularly check This Forum on the DDB site for customer feedback. It is, appropriately, called D&D Beyond Feedback. (Click "This Forum" to go there and leave a comment.)
The really sad thing about this entire thread is that wotc haven’t said anything remotely like they are going to do this. This is a perfect example of a herd of cows having a panic and stampeding.
It is not unprecedented that a company removes access to crucial software or other crucial information that permits hardware to work. Many companies have done this.
of course it’s not unprecedented. But I will remind you that anyone that has purchased anything on here has given their explicit permission for wotc to do so.
What is strictly legal is not the same thing as what is Ethical. It is also not the same thing as sound Business Practices for staying on good terms with one's customer base.
Again, not necessarily in the EU. Patching content, adjusting the play of an MMO, that kind of thing is ok, but as I understand it, simply taking something away without compensation, barring shutting down the entire business, is considered against the EU charter.
Taking something away requires having possession in the first place, which is exactly what licensing agreements such as the one for DDB is designed to avoid. It's possible the EU has done something additional, but I'd really want to see the relevant laws, my casual search only found ones related to NFTs and courts have generally been pretty hostile to claims of damages.
You could absolutely sue Wizards for taking away your legacy content, but absent evidence of misrepresentation (e.g. they sold the product knowing they were going to shut down in six months) it probably won't go very far. Had DDB made your legacy content unavailable (as opposed to just not available for purchase) the moment Monsters of the Multiverse came out there'd be a decent case, but that didn't happen.
Unfortunately, Beardsinger is right that we aren't owed anything. When you buy access to books here, you do so willfully knowing (assuming you've bothered to read the info on what you're buying) that you are only paying to be able to view and use the material, and that you do not get it forever.
I personally would like DDB to, at a minimum, keep 5e content available for those who have purchased the ability to view, read, and use it, even if that content is marked as "Legacy". This would go a long way towards garnering good faith from us fans. With all that being said, Wizards of the Coast has the right to remove these books from those who have payed to view them, and that is both fair and just, even if it is annoying.
That is kind of bullshit and you know it, sure you can make a legal argument that they don't owe the consumer anything because they covered their arse in the TOS but it would not make it any less shitty if they decided to just get rid of content users paid for with no reimbursement, legal does not exactly mean it is moral or justified.
They haven't "gotten rid of" anything you paid for,; If you bought Volo's before it was delisted, you still have it.
Please stay on topic. Discussions re: previously purchased content that is not showing up due to software compatibility or user error should go to whatever forum is for Bugs and Fixes. This thread is specifically for people to state what they think WotC should do to compensate player if the company decides to cut off "Legacy Content" from all those who purchased it via DDBeyond.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
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A caffeinated nerd who has played TTRPGs or a number of years and is very much a fantasy adventure geek.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
Oh, if I am supposed to still have it, then I don't. I think I will have to contact support then, as it seems somehow I have lost access to the book, but the system is still registering me as already having purchased it or something. I am not sure what happened now - I genuinely just assumed that the new book replaced the old one and that I would have to purchase the new book (which I didn't do).
I am honestly not seeing it in the store either.
Guess I need to fill in a support ticket.
Thanks for making me aware that I should still have the book though.
Rollback Post to RevisionRollBack
A caffeinated nerd who has played TTRPGs or a number of years and is very much a fantasy adventure geek.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
Oh, if I am supposed to still have it, then I don't. I think I will have to contact support then, as it seems somehow I have lost access to the book, but the system is still registering me as already having purchased it or something. I am not sure what happened now - I genuinely just assumed that the new book replaced the old one and that I would have to purchase the new book (which I didn't do).
I am honestly not seeing it in the store either.
Guess I need to fill in a support ticket.
Thanks for making me aware that I should still have the book though.
If you own it and the filter to hide owned content is enabled, it won't be displayed in the marketplace.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
Oh, if I am supposed to still have it, then I don't. I think I will have to contact support then, as it seems somehow I have lost access to the book, but the system is still registering me as already having purchased it or something. I am not sure what happened now - I genuinely just assumed that the new book replaced the old one and that I would have to purchase the new book (which I didn't do).
I am honestly not seeing it in the store either.
Guess I need to fill in a support ticket.
Thanks for making me aware that I should still have the book though.
If you own it and the filter to hide owned content is enabled, it won't be displayed in the marketplace.
Well, there it is in the store at least. I feel a bit silly now, not figuring that out months and months ago. I'll send a support request later on once I have had time to go through PayPal and find the proof I purchased the book, and see if support will give me back access to it again.
Rollback Post to RevisionRollBack
A caffeinated nerd who has played TTRPGs or a number of years and is very much a fantasy adventure geek.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
Oh, if I am supposed to still have it, then I don't. I think I will have to contact support then, as it seems somehow I have lost access to the book, but the system is still registering me as already having purchased it or something. I am not sure what happened now - I genuinely just assumed that the new book replaced the old one and that I would have to purchase the new book (which I didn't do).
I am honestly not seeing it in the store either.
Guess I need to fill in a support ticket.
Thanks for making me aware that I should still have the book though.
If you own it and the filter to hide owned content is enabled, it won't be displayed in the marketplace.
Well, there it is in the store at least. I feel a bit silly now, not figuring that out months and months ago. I'll send a support request later on once I have had time to go through PayPal and find the proof I purchased the book, and see if support will give me back access to it again.
go to your account here on DDB, to the marketplace tab. All of your purchases and entitlements should be listed there as well.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
Oh, if I am supposed to still have it, then I don't. I think I will have to contact support then, as it seems somehow I have lost access to the book, but the system is still registering me as already having purchased it or something. I am not sure what happened now - I genuinely just assumed that the new book replaced the old one and that I would have to purchase the new book (which I didn't do).
I am honestly not seeing it in the store either.
Guess I need to fill in a support ticket.
Thanks for making me aware that I should still have the book though.
If you own it and the filter to hide owned content is enabled, it won't be displayed in the marketplace.
Well, there it is in the store at least. I feel a bit silly now, not figuring that out months and months ago. I'll send a support request later on once I have had time to go through PayPal and find the proof I purchased the book, and see if support will give me back access to it again.
What happens if you go here or here? If the books aren't showing up in the store when you've got it set to hide owned content, that means your account entitlements are telling the store you own it.
Are you perhaps assuming the books/your access to them has been revoked because they're not in the megamenu anymore? Some of the less purchased sources were removed from the sources mega menu, but can still be found in the sources page
Do they though? I just tried purchasing KftGV, and got through multiple screens (ok, I didn't actually enter my payment information as I don't want to get it at this time so I didn't risk accidentally buying it, so there is some ambiguity), and nowhere did it say that I wouldn't own it. It mentioned about not being refundable for my purchase (which can imply ownership) and a lack of entitlement to a physical copy. It never said anywhere that what I was purchasing was not permanent access or ownership. The main reason I knew it wasn't was because of 1) Being burned by this kind of thing before and 2) Having an understanding of how businesses and contracts work, I'd know they needed these kinds of arrangements to work. Most people can't say the same about either of those.
Indeed, the indication that it was a temporary licence and not a permanent ownership is tucked away in the General Terms, IE the small print, that businesses know most people won't bother to read. It's also six paragraphs in to the document (and not very short ones at that). I wouldn't say that's "clearly communicated", and would argue that if a substantial number of people are saying they didn't understand an aspect of a contract*, then, almost by definition, it wasn't clearly communicated.
* One could assert that they are/might be lying, but given that the clause is tucked away in the middle of a document that most people would never read, then I think it's reasonable to treat the claim as being made in good faith.
If you're not willing or able to to discuss in good faith, then don't be surprised if I don't respond, there are better things in life for me to do than humour you. This signature is that response.
And there are some arguments that supported that WotC was legally and morally in the right when it looked like they were going to de-authorize the OGL. That doesn't mean that it was a good business practice to raise that possibility, or that it would be a good business practice to end access to all the purchases people have made of content on DDB. The company took a huge hit to its public image due to the OGL disaster, and so even though this matter is not entirely equivalent, it might behoove them to tread lightly in handling it.
The really sad thing about this entire thread is that wotc haven’t said anything remotely like they are going to do this. This is a perfect example of a herd of cows having a panic and stampeding.
It's not so simple as that. There are multiple considerations in Re: buying online/digital books vs. physical books.
1) As mentioned by Caerwyn (sp?), physical books can be destroyed/lost/stolen in ways that something in the cloud presumably should not.
2) Cost. Not all players can easily pony up $120 (or so, got to include tax) for books as you so flippantly stated. This is a hobby, yes, not a necessity. Like I said, WotC has a right to make money by selling product, but a product (digital or physical) purchased with the good faith expectation that access to said product remain is not unreasonable. Also, those of us who have already used our money to buy something (that is a hobby) should not further be cost-burdened by having to buy an extra copy of that very same thing they already bought, esp. when we may do not have a bunch of disposable income just lying around to spend on more stuff. And before you try to bring it up, this is an altogether different argument from people who say that they should be entitled to a DDB-copy of a book just because they bought the physical copy. I am not arguing that a purchasing a digital copy should entitle one to a free physical book or vice versa. I am arguing that a purchase made in a particular medium should remain accessible in that particular medium as much as financially possible by the company owning/controlling access to that digital copy if the purchase was for a digital copy.
3) Space. Some people intentionally choose a digital book because it saves space. Not everyone has bookshelf space for lots of RPG books. I don't know about you, but where I'm at, real estate is VERY expensive, which affects the price of both purchasing and renting a living space. This is more or less also related to Cost (see above).
sorry, wrong thread.
Only a DM since 1980 (3000 Sessions) / PhD, MS, MA / Mixed, Bi, Trans, Woman
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It is not unprecedented that a company removes access to crucial software or other crucial information that permits hardware to work. Many companies have done this. While I would like to believe that Hasbro/WotC is above that kind of thing, the recent OGL kerfuffle combined with the scrubbing of several playable "races" (that were never accused by anybody of being racist in the first place *cough* Kenku *cough*) from the Mordenkainen's Monstrosity Miniplex book has convinced me that it's better to be proactive in raising this issue rather than being merely reactive. The purpose of this thread is not to spread panic, but to ensure that whomever at WotC is tasked with monitoring customer opinion of this site knows that we are aware of what they are capable of and that we are prepared to boycott their company if they start taking away legally purchased content just because it does not fit in with the 6th edition "design philosophy." As Pantagruel has mentioned, it hardly costs them anything to maintain content that they have already created on this website. If WotC decides to censor their own product by cutting off our access to stuff we already bought, that is not okay. This thread puts them on notice that we are watching.
Couple points:
This presumes that WotC *has* someone that monitors this forum for customer opinion. That is not inherently a given, even with the nature of the hobby -- nor is it a realistic idea. Indeed, business wise, it isn't a good idea.
Companies can censor anything, anytime -- just like individual people can and do censor themselves every single day (and those with supervisors they dislike to do more than typical).
It is yet to be established that someone actually bought the digital works. While it may feel that way and seem that way, that is not a given either -- all that we can make assertions using as fact is that we are given access to them, which is different from outright purchase and ownership. The model here is more like a private, pay to access library than a bookstore. Which, I note, is one of the reasons that it doesn't make sense for them to have someone monitor the forums for customer complaints except in specific areas (which do not exist here and should tell you something).
They do have a customer complaint email set up. That is much more useful from a business standpoint and more cost effective and precise.
Only a DM since 1980 (3000 Sessions) / PhD, MS, MA / Mixed, Bi, Trans, Woman
Wyrlde.com
.-=] Lore Book | Ruleset | PC Book [=-.
Not Talking About It / Dubbed The Oracle in the Cult of Mythology Nerds
Usually that's either part of "we shut it down completely" or "we redesigned the software in a way that broke older systems".
I consider it unlikely that Wizards would shut down DDB completely.
It's somewhat more likely that they'd design a new system with a new way of storing information, and simply not transfer legacy content to the new system. However, I would expect them to simply leave the old legacy content available in its original format.
In any situation like this, it's important to distinguish between:
Corporations are generally more concerned with (1) and (3) than with (2), but (3) does prevent a lot of things.
Paper trail. Or, in this case, Forum trail. One email from one customer means very little. Again, the purpose of this thread is to raise awareness to the "inventory" managment people at WotC that we are aware of their possible shenanigans. So if you do not want WotC to remove access to your already purchased digital books, let them know about it.
The WotC website claims that they regularly check This Forum on the DDB site for customer feedback. It is, appropriately, called D&D Beyond Feedback. (Click "This Forum" to go there and leave a comment.)
of course it’s not unprecedented. But I will remind you that anyone that has purchased anything on here has given their explicit permission for wotc to do so.
What is strictly legal is not the same thing as what is Ethical. It is also not the same thing as sound Business Practices for staying on good terms with one's customer base.
Taking something away requires having possession in the first place, which is exactly what licensing agreements such as the one for DDB is designed to avoid. It's possible the EU has done something additional, but I'd really want to see the relevant laws, my casual search only found ones related to NFTs and courts have generally been pretty hostile to claims of damages.
You could absolutely sue Wizards for taking away your legacy content, but absent evidence of misrepresentation (e.g. they sold the product knowing they were going to shut down in six months) it probably won't go very far. Had DDB made your legacy content unavailable (as opposed to just not available for purchase) the moment Monsters of the Multiverse came out there'd be a decent case, but that didn't happen.
They haven't "gotten rid of" anything you paid for,; If you bought Volo's before it was delisted, you still have it.
Refunding your purchase price seems fine to me.
I purchased an Eberron book, that then got replaced with another one and the one I purchased disappeared (I no longer had access to it, and didn't have access to the new book either). We are starting to see that happening again (although thankfully, they are still allowing the old purchased content a "legacy" even if people who didn't already have it, can't purchase it now.)
A caffeinated nerd who has played TTRPGs or a number of years and is very much a fantasy adventure geek.
I think you're mistaken. Wayfinder's Guide to Eberron is still available in the store and Eberron: Rising from the Last War didn't replace it. No books on D&D Beyond have been 'replaced' with other books, and we've never removed access to purchased books. They've only ever been removed from the store; if you own them, you will still have access to them
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Oh, if I am supposed to still have it, then I don't. I think I will have to contact support then, as it seems somehow I have lost access to the book, but the system is still registering me as already having purchased it or something. I am not sure what happened now - I genuinely just assumed that the new book replaced the old one and that I would have to purchase the new book (which I didn't do).
I am honestly not seeing it in the store either.
Guess I need to fill in a support ticket.
Thanks for making me aware that I should still have the book though.
A caffeinated nerd who has played TTRPGs or a number of years and is very much a fantasy adventure geek.
If you own it and the filter to hide owned content is enabled, it won't be displayed in the marketplace.
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Well, there it is in the store at least. I feel a bit silly now, not figuring that out months and months ago. I'll send a support request later on once I have had time to go through PayPal and find the proof I purchased the book, and see if support will give me back access to it again.
A caffeinated nerd who has played TTRPGs or a number of years and is very much a fantasy adventure geek.
go to your account here on DDB, to the marketplace tab. All of your purchases and entitlements should be listed there as well.
What happens if you go here or here? If the books aren't showing up in the store when you've got it set to hide owned content, that means your account entitlements are telling the store you own it.
Are you perhaps assuming the books/your access to them has been revoked because they're not in the megamenu anymore? Some of the less purchased sources were removed from the sources mega menu, but can still be found in the sources page
D&D Beyond moderator across forums, Discord, Twitch and YouTube. Always happy to help and willing to answer questions (or at least try). (he/him/his)
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