I'm loving the ability to buy specific subclasses/races etc individually but now that I've placed three items in my cart, the checkout process doesn't seem to be working. I put in my info, it submits the form and brings me back to the payment change with the items still in my cart. Don't seem to be in my character creator. Tried three times, twice through paypal, once with my card information. What's going on? I checked out for a subscription just fine.
As an update, I've now tried a further two times, once from Firefox Quantum, once from another version of Firefox. Won't go through no matter the platform. Is checkout currently broken?
Unfortunately the moderator team are unable to assist you in this matter.
If you have a query or issue about billing or purchases, please head over to the D&D Beyond support site. The support team will be able to assist you with this matter.
Just popping back to say that a mod can feel free to mark this resolved- It seems to work now and I am able to purchase content to my heart's... content.
I'm loving the ability to buy specific subclasses/races etc individually but now that I've placed three items in my cart, the checkout process doesn't seem to be working. I put in my info, it submits the form and brings me back to the payment change with the items still in my cart. Don't seem to be in my character creator. Tried three times, twice through paypal, once with my card information. What's going on? I checked out for a subscription just fine.
As an update, I've now tried a further two times, once from Firefox Quantum, once from another version of Firefox. Won't go through no matter the platform. Is checkout currently broken?
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D&D Beyond FoundersUnfortunately the moderator team are unable to assist you in this matter.
If you have a query or issue about billing or purchases, please head over to the D&D Beyond support site. The support team will be able to assist you with this matter.
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Just popping back to say that a mod can feel free to mark this resolved- It seems to work now and I am able to purchase content to my heart's... content.
what did they do i have the same problem
I have same problem too......what is the fix??????
I have the same goddamn problem. Wth is going on? How'd you get this fixed?
See stormknights comment above (the one outlined in red because they are staff).
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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