Even on Chromebook, the sign-in with Google option is not working. I have attempted to use Twitch and Wizards accounts but both give a blank white page. I sent a comprehensive support message and the support team gave very little assistance and recommended ensuring my date, time, and location settings were accurate. Has DDB made any statements as it looks like a regular problem when googling this issue?
Why is this issue being blatantly ignored? You can't even leave a review on the app page to bring attention to it and support isn't helping. Gonna go ahead and cancel my subscription for now because apparently support isn't important.
Absolutely not an update or compatibility issue. This is an integration issue and needs to be raised/passed onto their mobile dev team and support is refusing to do so. Truly ridiculous.
I also have the same issue, Google Sign In is acting like I am creating an account when I am just signing in, says: This account already exists on your device.
Regarding Google, when I tried logging into my state library account (in Germany), it kept showing a maintenance page from July 1st for several days. I wiped cache partition on my phone among other things, and it works now. But the D&DBeyond app still shows the same message and so far, the solutions from support haven't worked for me. Like setting the correct location, time zone and language.
I only logged out of the app in the first place to fix an issue with a character sheet because that worked for someone else. Logged out at an inopportune time it seems.
Still not working on mobile devices.
Die with hilarity, or die not at all.
Saaame... what's the deal
Same Here still not working and waiting for an update 😆 😆 😆
Same here. Still no login possible.
Even on Chromebook, the sign-in with Google option is not working. I have attempted to use Twitch and Wizards accounts but both give a blank white page. I sent a comprehensive support message and the support team gave very little assistance and recommended ensuring my date, time, and location settings were accurate. Has DDB made any statements as it looks like a regular problem when googling this issue?
Same on galaxy tab A
Why is this issue being blatantly ignored? You can't even leave a review on the app page to bring attention to it and support isn't helping. Gonna go ahead and cancel my subscription for now because apparently support isn't important.
Same issue, Samsung S23 FE
Same here, unable to log, on Xiaomi redmi 10. I've set a 1* rating on Google play, it might better attract the dev attention...
Three days in and the problem remains. Support said to update Google Play services. I did. Nothing changed. This is getting frustrating.
Die with hilarity, or die not at all.
Absolutely not an update or compatibility issue. This is an integration issue and needs to be raised/passed onto their mobile dev team and support is refusing to do so. Truly ridiculous.
Support told me to update Google Play Services, which of course did not help. Sounds like they've just decided to ignore it.
I also have the same issue, Google Sign In is acting like I am creating an account when I am just signing in, says: This account already exists on your device.
I have the same issue.
Regarding Google, when I tried logging into my state library account (in Germany), it kept showing a maintenance page from July 1st for several days. I wiped cache partition on my phone among other things, and it works now. But the D&DBeyond app still shows the same message and so far, the solutions from support haven't worked for me. Like setting the correct location, time zone and language.
I only logged out of the app in the first place to fix an issue with a character sheet because that worked for someone else. Logged out at an inopportune time it seems.
Edit: Samsung Galaxy S10, Android 12
I have the same issue. I am on Google Pixel 7 5G and I have Android 14.
Having exactly the same issue. None of the before mentioned solutions work for me. Trying to log in on Samsung A33
Same issue on my Galaxy A14, I know for a fact my Google is set up on this phone as well. Hope there's a fix soon
Exact same issue! Hope this gets fixes asap
Day 4. WOTC sent a survey to ask how helpful they were. Sigh.
Die with hilarity, or die not at all.
Not even a little. This may need to escalate to BBB or similar if it's not gonna get fixed. Literally can't access content I paid for.