God afternoon, I have recently bought the new Grim Hollow Player Pack, excited to create characters and ideas from this book. However, upon buying it, it does not show up when I create my character. I have recently realized my other subclasses as well from the book of Ebon Tides are not showing up either. Does anyone know how to fix this issue?
You have to make sure that on the Home tab of the builder, those Partnered Contents are toggled on (red, to the right), and when you select your class do not select the “core rules” version, scroll down to select the “legacy” version instead.
Are you using the 2014 version of the class or the 2024 version? As IamSposta pointed out, you need to be using the 2014 version, as all the 3rd party subclasses don't work with the 2024 classes (yet).
Are you using the 2014 version of the class or the 2024 version? To use a third party subclass, you need to be using the 2014 version, as all the 3rd party subclasses don't work with the 2024 classes (yet). You may need to scroll down on the Class tab to find it.
Just to be clear, because this is a very common mistake, you’ve actually selected the 2014 version of the class on the Class tab? I’m not just talking about checking the “2014 Rules” box on the Home tab.
What subclass options do you see available to you in the drop-down?
Just to be clear, because this is a very common mistake, you’ve actually selected the 2014 version of the class on the Class tab? I’m not just talking about checking the “2014 Rules” box on the Home tab.
What subclass options do you see available to you in the drop-down?
Just to be clear, because this is a very common mistake, you’ve actually selected the 2014 version of the class on the Class tab? I’m not just talking about checking the “2014 Rules” box on the Home tab.
What subclass options do you see available to you in the drop-down?
Try this, they said this happens sometimes and to try this
“We are aware of a delay in entitlements sync delay that has impacted customers and are working with our developers to correct the issue. If this happens again in the future; you are able to sync your entitlements manually by navigating to the Licenses tab of your profile. Here you will see a message about your Account Entitlements. If they are not in sync, please click the button "Sync My Entitlements". ”
Im having similar issues to ill ask aswell. Im looking for the chronurgy Wizard and Echo Knight. I realized my mistake with the 24 charachter classes, and tried to make them on the 14 classes. Neither 24, nor 14 will show those. (yes i own the book)
Im having similar issues to ill ask aswell. Im looking for the chronurgy Wizard and Echo Knight. I realized my mistake with the 24 charachter classes, and tried to make them on the 14 classes. Neither 24, nor 14 will show those. (yes i own the book)
I don't own the CR books so I don't know that there's much more I can do to help, other than to just double check that you're actually using the 2014 version of the class (not just checking the "2014 Rules" box on the Home tab) and that you've checked that your entitlements are in sync as rand11 described above.
Try this, they said this happens sometimes and to try this
“We are aware of a delay in entitlements sync delay that has impacted customers and are working with our developers to correct the issue. If this happens again in the future; you are able to sync your entitlements manually by navigating to the Licenses tab of your profile. Here you will see a message about your Account Entitlements. If they are not in sync, please click the button "Sync My Entitlements". ”
God afternoon, I have recently bought the new Grim Hollow Player Pack, excited to create characters and ideas from this book. However, upon buying it, it does not show up when I create my character. I have recently realized my other subclasses as well from the book of Ebon Tides are not showing up either. Does anyone know how to fix this issue?
You have to make sure that on the Home tab of the builder, those Partnered Contents are toggled on (red, to the right), and when you select your class do not select the “core rules” version, scroll down to select the “legacy” version instead.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
I have the same issue and all that is turned on
Are you using the 2014 version of the class or the 2024 version? As IamSposta pointed out, you need to be using the 2014 version, as all the 3rd party subclasses don't work with the 2024 classes (yet).
I'm having the same issue with the 2014 and legacy options selected.

Link to photo of selections
Are you using the 2014 version of the class or the 2024 version? To use a third party subclass, you need to be using the 2014 version, as all the 3rd party subclasses don't work with the 2024 classes (yet). You may need to scroll down on the Class tab to find it.
I'm using the 2014 class version
Just to be clear, because this is a very common mistake, you’ve actually selected the 2014 version of the class on the Class tab? I’m not just talking about checking the “2014 Rules” box on the Home tab.
What subclass options do you see available to you in the drop-down?
Yes
Okay, so which subclass options do you see and which one are you looking for?
Try this, they said this happens sometimes and to try this
“We are aware of a delay in entitlements sync delay that has impacted customers and are working with our developers to correct the issue. If this happens again in the future; you are able to sync your entitlements manually by navigating to the Licenses tab of your profile. Here you will see a message about your Account Entitlements. If they are not in sync, please click the button "Sync My Entitlements". ”
Im having similar issues to ill ask aswell. Im looking for the chronurgy Wizard and Echo Knight. I realized my mistake with the 24 charachter classes, and tried to make them on the 14 classes. Neither 24, nor 14 will show those. (yes i own the book)
I don't own the CR books so I don't know that there's much more I can do to help, other than to just double check that you're actually using the 2014 version of the class (not just checking the "2014 Rules" box on the Home tab) and that you've checked that your entitlements are in sync as rand11 described above.
Also make sure you have Critical Role Partnered Content enabled for the character.
Try this, they said this happens sometimes and to try this
“We are aware of a delay in entitlements sync delay that has impacted customers and are working with our developers to correct the issue. If this happens again in the future; you are able to sync your entitlements manually by navigating to the Licenses tab of your profile. Here you will see a message about your Account Entitlements. If they are not in sync, please click the button "Sync My Entitlements". ”
I genuinely regret to say that I am an idiot, and I actually didn't have the books. My apologies for wasting your time
It's all good. We all roll a natural 1 five percent of the time.
And unfortunately for some, more so