I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
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CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
That's strange. I seem to be. I only see that it doesn't apply when looking at the list of books on sale, but when I click on one, the L bundle discount is reflected on the individual book's page. For example, The Sword Coast is $26.99 on the sale page, but $25.49 when I click it to bring it into focus. It takes whatever discount is greater, as Descent into Avernus benefits from a 20% off at $23.99, and this does not change when brought into focus.
I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
That's strange. I seem to be. I only see that it doesn't apply when looking at the list of books on sale, but when I click on one, the L bundle discount is reflected on the individual book's page. For example, The Sword Coast is $26.99 on the sale page, but $25.49 when I click it to bring it into focus. It takes whatever discount is greater, as Descent into Avernus benefits from a 20% off at $23.99, and this does not change when brought into focus.
So you’re in agreement then that the Legendary Bundle discount is not stacking with the sale discount despite what we were told by the moderators.
I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
That's strange. I seem to be. I only see that it doesn't apply when looking at the list of books on sale, but when I click on one, the L bundle discount is reflected on the individual book's page. For example, The Sword Coast is $26.99 on the sale page, but $25.49 when I click it to bring it into focus. It takes whatever discount is greater, as Descent into Avernus benefits from a 20% off at $23.99, and this does not change when brought into focus.
So you’re in agreement then that the Legendary Bundle discount is not stacking with the sale discount despite what we were told by the moderators.
No, I am not talking about stacking at all, else I would have stated as much. Kayakingpoodle was saying that their L bundle discount was not applying with the current sale. I responded that it seems to reflected on my end and described how. I never mentioned stacking discounts because I can't speak to it; I have never have had stacking discounts, and I have had the Legendary Bundle since 2020. I can't speak to what was promised because it certainly was never promised or delivered to me in the four years I have had it.
I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
That's strange. I seem to be. I only see that it doesn't apply when looking at the list of books on sale, but when I click on one, the L bundle discount is reflected on the individual book's page. For example, The Sword Coast is $26.99 on the sale page, but $25.49 when I click it to bring it into focus. It takes whatever discount is greater, as Descent into Avernus benefits from a 20% off at $23.99, and this does not change when brought into focus.
So you’re in agreement then that the Legendary Bundle discount is not stacking with the sale discount despite what we were told by the moderators.
No, I am not talking about stacking at all, else I would have stated as much. Kayakingpoodle was saying that their L bundle discount was not applying with the current sale. I responded that it seems to reflected on my end and described how. I never mentioned stacking discounts because I can't speak to it; I have never have had stacking discounts, and I have had the Legendary Bundle since 2020. I can't speak to what was promised because it certainly was never promised or delivered to me in the four years I have had it.
The title of this thread is:
Bundle discounts no longer stack with sales in the new store.
He was clearly referring to the fact the Legendary Bundle discount is not stacking with the current sale discount, like it used to. Whether you personally benefitted from it or not is highly irrelevant to the fact it was promised to work that way in the past, did work that way in the past, and no longer works that way despite reassurances from the moderators that it would continue to work that way.
I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
That's strange. I seem to be. I only see that it doesn't apply when looking at the list of books on sale, but when I click on one, the L bundle discount is reflected on the individual book's page. For example, The Sword Coast is $26.99 on the sale page, but $25.49 when I click it to bring it into focus. It takes whatever discount is greater, as Descent into Avernus benefits from a 20% off at $23.99, and this does not change when brought into focus.
So you’re in agreement then that the Legendary Bundle discount is not stacking with the sale discount despite what we were told by the moderators.
No, I am not talking about stacking at all, else I would have stated as much. Kayakingpoodle was saying that their L bundle discount was not applying with the current sale. I responded that it seems to reflected on my end and described how. I never mentioned stacking discounts because I can't speak to it; I have never have had stacking discounts, and I have had the Legendary Bundle since 2020. I can't speak to what was promised because it certainly was never promised or delivered to me in the four years I have had it.
I'm pretty sure KP was talking about it (not) stacking, rather than not getting any discount at all. I understand their frustration - it was sold on the premise that it would work.
If you're not willing or able to to discuss in good faith, then don't be surprised if I don't respond, there are better things in life for me to do than humour you. This signature is that response.
Bundle discounts no longer stack with sales in the new store.
He was clearly referring to the fact the Legendary Bundle discount is not stacking with the current sale discount, like it used to. Whether you personally benefitted from it or not is highly irrelevant to the fact it was promised to work that way in the past, did work that way in the past, and no longer works that way despite reassurances from the moderators that it would continue to work that way.
This thread conversation has swung back and forth, so no, it is not clear and why are you speaking for someone else?
Whether I benefited from it or not is extremely relevant to why I was NOT speaking on stacking discounts, while still trying to address the concern that seemed to have been given oxygen here. Unlike some, I try to only talk about what I have information on.
I'm pretty sure KP was talking about it (not) stacking, rather than not getting any discount at all. I understand their frustration - it was sold on the premise that it would work.
I have no intention of invalidating anyone's frustration. Promised discounts should still be given because it was part of what was purchased. I mention my own purchase date because it is entirely possible that the L bundle discount had been changed between when I purchased it and when KP did. I simply do not know. You are probably right and if so, my input can easily be dismissed as unhelpful or irrelevant.
I get no bundle discount. I am expecting my bundle discount to stack with the sale price as it did prior to the store downgrade and as I was told it would in this thread, this is the first sale that offered a product that I both do not own, and have bought no piece meal when that was offered.
The only discount I get is the current sale price which I have verified through test accounts and with friends that have not purchased a bundle when they were offered. This does not line up with what I was sold or told here in this thread. I just wanted to verify this is not a bug to document it so I can move forward.
This is not like the 24 rules mixed in the 14 rules or the removal of piecemeal and bundle sales, it is something that was advertised through all owners of DDB including the current one, and something current employees/representatives have said would be honored, if they are not going to honor it I just want to know. If it is a bug then get it fixed, going through customer service is 100% not an option if that is the solution then they are choosing not to honor it and it will be noted.
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CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
WHAT'S UP EVERYBODY; I lost this thread and it's been a WEEK, I am so sorry.
First off, THANK YOU for alerting us to this issue. I have indeed escalated this as of TODAY and the team is working hard on a fix.
While that fix is being worked on, if you own a bundle and already completed a purchase where the discounts didn't stack, contact Customer Support via THIS LINK SPECIFICALLY. It'll flag your ticket as being about this issue so that the team can address it properly.
Hope to have more information for you soon!
It seems like you are experiencing the same issue with the Fall Sale. There is no discount on the Bundle Price. Adventures that are on sale simply show up as $59.99, which is the normal $49.99 + $10.00 bundle price.
WHAT'S UP EVERYBODY; I lost this thread and it's been a WEEK, I am so sorry.
First off, THANK YOU for alerting us to this issue. I have indeed escalated this as of TODAY and the team is working hard on a fix.
While that fix is being worked on, if you own a bundle and already completed a purchase where the discounts didn't stack, contact Customer Support via THIS LINK SPECIFICALLY. It'll flag your ticket as being about this issue so that the team can address it properly.
Hope to have more information for you soon!
It seems like you are experiencing the same issue with the Fall Sale. There is no discount on the Bundle Price. Adventures that are on sale simply show up as $59.99, which is the normal $49.99 + $10.00 bundle price.
I bought a legendary bundle when they were available and one of the advertised parts of the purchase was a 15% discount on future digital books on DDB including sale prices. as documented on page one of this thread, and verified later by the staff. This sale is the first one that had a book I do not own, and it does not work as they said it would. I have no issue with the LB being removed, I do have an issue with them not honoring the discount I was sold when I purchased the bundle. The quote about them stacking is from an announcement after wizbro bought DDB, they need to honor this.
I have no interest in buying a physical book from this site, digital only is what I am speaking about. Prior to the marketplace change "bundle" referred to buying 1 of 4 products:
Player Bundle: Perfect for creating and customizing the characters of your adventuring dreams, purchasing this bundle unlocks four digital books that contain a wealth of character options.
Sourcebook Bundle: Great for Dungeon Masters, this bundle contains all 20 official digital sourcebooks.
Adventure Bundle: For those seeking epic quests, this bundle unlocks all 25 official digital adventure books.
Legendary Bundle: For collectors and those who want to be prepared for anything, this bundle unlocks all 45 official digital sourcebooks and adventure books on D&D Beyond!
Are they still honoring the legendary bundle discount stacking if you go through customer support still or is that gone too?
If you have to go through CS, then they have effectively stopped honoring the agreement. sales don last long enough to get the discount, if you even hear back.
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CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
I am having a hard time following this, let me ask the question I would like answered. I do not care about physical books or bundles containing them, they were not a thing when I bought into this on this site. I am not asking for anything more than what was sold to me when I bought the legendary bundle.
Will my legendary bundle discount continue to stack with sale discounts on digital books like it did before the store changed?
I answered that with my second sentence: yes, but it will depend on the sale. Sales where bundle owners can receive additional discounts will have that called out in the messaging.
So any update?
There was no stacking in the last sale on books that stacking was available on before these changes.
I just want to know how my discounts are going to work moving forward I don't care what ya'll do just be open about it, this cloak and dagger vague answers that are no answer are really aggravating. If you are not going to honor what was sold just say so!
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CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
Yeah, have the same issue as kayakingpoodle. In the sales overview both discounts get applied, but in the cart itself only one is applied. This has to be a bug… right?
Yeah, have the issue as kayakingpoodle. In the sales overview both discounts get applied, but in the cart itself only one is applied. This has to be a bug… right?
Seems that they were just giving lip service to quell the discussion, and now are actively ignoring the topic. I wish I was surprised.
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CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
I am not getting my Legendary Bundle Discount with the current sale, is this a bug or is this the way it is going to be? It is not what we were told or sold.
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
That's strange. I seem to be. I only see that it doesn't apply when looking at the list of books on sale, but when I click on one, the L bundle discount is reflected on the individual book's page. For example, The Sword Coast is $26.99 on the sale page, but $25.49 when I click it to bring it into focus. It takes whatever discount is greater, as Descent into Avernus benefits from a 20% off at $23.99, and this does not change when brought into focus.
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So you’re in agreement then that the Legendary Bundle discount is not stacking with the sale discount despite what we were told by the moderators.
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[Flourishing], [Sanguine],[Themberchaud], [Baldur's Gate 3], [Lego].No, I am not talking about stacking at all, else I would have stated as much. Kayakingpoodle was saying that their L bundle discount was not applying with the current sale. I responded that it seems to reflected on my end and described how. I never mentioned stacking discounts because I can't speak to it; I have never have had stacking discounts, and I have had the Legendary Bundle since 2020. I can't speak to what was promised because it certainly was never promised or delivered to me in the four years I have had it.
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The title of this thread is:
Bundle discounts no longer stack with sales in the new store.
He was clearly referring to the fact the Legendary Bundle discount is not stacking with the current sale discount, like it used to. Whether you personally benefitted from it or not is highly irrelevant to the fact it was promised to work that way in the past, did work that way in the past, and no longer works that way despite reassurances from the moderators that it would continue to work that way.
Free Content: [Basic Rules],
[Phandelver],[Frozen Sick],[Acquisitions Inc.],[Vecna Dossier],[Radiant Citadel], [Spelljammer],[Dragonlance], [Prisoner 13],[Minecraft],[Star Forge], [Baldur’s Gate], [Lightning Keep], [Stormwreck Isle], [Pinebrook], [Caverns of Tsojcanth], [The Lost Horn], [Elemental Evil].Free Dice: [Frostmaiden],
[Flourishing], [Sanguine],[Themberchaud], [Baldur's Gate 3], [Lego].I'm pretty sure KP was talking about it (not) stacking, rather than not getting any discount at all. I understand their frustration - it was sold on the premise that it would work.
If you're not willing or able to to discuss in good faith, then don't be surprised if I don't respond, there are better things in life for me to do than humour you. This signature is that response.
This thread conversation has swung back and forth, so no, it is not clear and why are you speaking for someone else?
Whether I benefited from it or not is extremely relevant to why I was NOT speaking on stacking discounts, while still trying to address the concern that seemed to have been given oxygen here. Unlike some, I try to only talk about what I have information on.
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I have no intention of invalidating anyone's frustration. Promised discounts should still be given because it was part of what was purchased. I mention my own purchase date because it is entirely possible that the L bundle discount had been changed between when I purchased it and when KP did. I simply do not know. You are probably right and if so, my input can easily be dismissed as unhelpful or irrelevant.
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My experience is :
I get no bundle discount. I am expecting my bundle discount to stack with the sale price as it did prior to the store downgrade and as I was told it would in this thread, this is the first sale that offered a product that I both do not own, and have bought no piece meal when that was offered.
The only discount I get is the current sale price which I have verified through test accounts and with friends that have not purchased a bundle when they were offered. This does not line up with what I was sold or told here in this thread. I just wanted to verify this is not a bug to document it so I can move forward.
This is not like the 24 rules mixed in the 14 rules or the removal of piecemeal and bundle sales, it is something that was advertised through all owners of DDB including the current one, and something current employees/representatives have said would be honored, if they are not going to honor it I just want to know. If it is a bug then get it fixed, going through customer service is 100% not an option if that is the solution then they are choosing not to honor it and it will be noted.
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
It seems like you are experiencing the same issue with the Fall Sale. There is no discount on the Bundle Price. Adventures that are on sale simply show up as $59.99, which is the normal $49.99 + $10.00 bundle price.
I bought a legendary bundle when they were available and one of the advertised parts of the purchase was a 15% discount on future digital books on DDB including sale prices. as documented on page one of this thread, and verified later by the staff. This sale is the first one that had a book I do not own, and it does not work as they said it would. I have no issue with the LB being removed, I do have an issue with them not honoring the discount I was sold when I purchased the bundle. The quote about them stacking is from an announcement after wizbro bought DDB, they need to honor this.
I have no interest in buying a physical book from this site, digital only is what I am speaking about. Prior to the marketplace change "bundle" referred to buying 1 of 4 products:
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
Are they still honoring the legendary bundle discount stacking if you go through customer support still or is that gone too?
You could try your chances with this link, but good luck hearing back from them in time.
Free Content: [Basic Rules],
[Phandelver],[Frozen Sick],[Acquisitions Inc.],[Vecna Dossier],[Radiant Citadel], [Spelljammer],[Dragonlance], [Prisoner 13],[Minecraft],[Star Forge], [Baldur’s Gate], [Lightning Keep], [Stormwreck Isle], [Pinebrook], [Caverns of Tsojcanth], [The Lost Horn], [Elemental Evil].Free Dice: [Frostmaiden],
[Flourishing], [Sanguine],[Themberchaud], [Baldur's Gate 3], [Lego].If you have to go through CS, then they have effectively stopped honoring the agreement. sales don last long enough to get the discount, if you even hear back.
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
So any update?
There was no stacking in the last sale on books that stacking was available on before these changes.
I just want to know how my discounts are going to work moving forward I don't care what ya'll do just be open about it, this cloak and dagger vague answers that are no answer are really aggravating. If you are not going to honor what was sold just say so!
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
So no more discount stacking as was advertised?
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
So now wizbro is is engaging in false advertising?!
The current "sale" lists my legendary bundle discount and the sale discount, but only one 15% is applied in cart. Better call Saul!!!
Bunch of greasy crooks running this place!
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
Yeah, have the same issue as kayakingpoodle. In the sales overview both discounts get applied, but in the cart itself only one is applied. This has to be a bug… right?
Seems that they were just giving lip service to quell the discussion, and now are actively ignoring the topic. I wish I was surprised.
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
Another sale and another broken promise.
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.